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Спеціаліст/-ка з Медіа та Комунікацій - (Media and Communications Specialist) – Міжнародна організація з міграції (МОМ), Представництво в Україні
МІЖНАРОДНА ОРГАНІЗАЦІЯ З МІГРАЦІЇ (МОМ) - ПРЕДСТАВНИЦТВО В УКРАЇНІ, Одеса, Одеська область
The International Organisation for Migration (IOM) is looking for Media and CommunicationsSpecialist within European Union Border Assistance Mission to Moldova and Ukraine (EUBAM), according to the Terms of Reference below, to start on 1 June 2023.Position Title: Media and Communications SpecialistDuty Stations: EUBAM HQ, Odesa, Ukraine (temporary presence in Chisinau, Moldova)Type of Appointment: Service ContractOrganizational unit: Media and Communication OfficeExpected duration of assignment: 1 June 2023 - 30 November 2023, with possibility of extensionClosing Date: 5 May 2023Subscriber monthly fee: 1650 EURCore Functions/Responsibilities:Under the guidance and direct supervision of the Media and Communication Officer and overall supervision of the Head of Mission the person contributes to visibility improvement and assists in smooth execution of communication functions of the European Union Border Assistance Mission to Moldova and Ukraine (EUBAM). The incumbent works in close collaboration with the National Finance Officer, National Administrative/Human Resources Officer and National Procurement and Logistics Officer of the EUBAM Administration for effective achievement of results, anticipating and contributing to resolving complex programme/project-related issues and information delivery. The incumbent is expected to exercise full compliance with IOM programming, financial, procurement and administrative rules, regulations, policies, and strategies, as well as implementation of the effective internal control systems.Specific Functions:1. Develop Public Relations plans for ensuring the implementation of the EUBAM External Communication Strategy and its Annual Communication Plan.2. Identify subjects/stories of interest pertaining to EUBAM efforts at the country or regional level and develop communications products.3. Manage the Mission’s content on the website and social media platforms.4. Manage EUBAM visual identity, such as photographs, videos, press backdrops, etc.5. Conceptualize a set of engaging materials for promoting EUBAM achievements, including audio-visual, photographic and printed materials.6. Maintain regular contacts with PR officers of partner organization, media, governmental and non-governmental institutions, NGOs, academia, etc. Maintain an up-to-date database of contacts.7. Respond to media and public enquiries, prepare briefing dossiers, and liaise with the press/media to advocate and disseminate information on EUBAM’s work and organize press coverage for EUBAM activities.8. Monitor national and appropriate international media and compile material for the daily media review.9. Facilitate events such as receptions, open days and third-party events. Support and/or arrange visits to the Mission locations for the media, key international actors, etc.10. Proactively liaise with other EUBAM units/teams as regards meetings or events that are newsworthy or that need support from the Media and Communication Office.11. Provide informal translation and interpretation to/from English/Ukrainian/Russian for the Media and Communication Office as required.12. Ensure due care of premises, equipment, vehicles (including their spare parts, consumables, keys etc.), supplies and other property that is entrusted to him/her.13. Perform such other duties as may be assigned.Recruitment Qualifications: Advanced university degree in journalism, public relations, communications, or other related fields; Four years of progressive experience in journalism, public relations, or communications; Previous working experience in an international organization, donor organization,consulting company or NGO is an advantage; Practical knowledge of formulating and implementing a communication plan; Demonstrated ability to use graphic design and video/photo editing software packages and manage social media accounts; Demonstrated ability to carry out press and information projects such as publication, editing and organization of events; Knowledge of the European Union – Republic of Moldova – Ukraine relations is an  advantage; Comprehensive understanding of local/regional communications and networking with other organizations; Good analytical skills, ability to interpret information, identify and analyze problems, ability to evaluate concepts and procedures; Sound background in the design and procurement stage of visibility and promotional items production; Fluency in both oral and written English and Ukrainian (Russian, where applicable) languages is a must; Computer literacy (MS Word, Excel, PowerPoint, etc.); Ability to work with people of different nationalities, religions, and cultural backgrounds; Demonstrated gender awareness and sensitivity, and ability to integrate a gender perspective into tasks and activities.NOTES:Appointment is subject to budget availability and funding confirmation.Email your IOM Personal History form (http://eubam.org/wp-content/uploads/2016/05/Personal-History-Form.xls) and cover letter in English to the following email [email protected] indicate the position you are applying for in the subject line of your message.Female candidates are strongly encouraged to apply.Closing date for applications 5 May 2023; however, interested candidates are strongly encouraged to apply sooner.Only pre-selected candidates will be contacted for an interview.The candidates who applied for this position earlier in February-March 2023 will be considered automatically, there is no need to re-apply. 
Спеціаліст/-ка з Інформаційних Технологій / ICT Specialist - Міжнародна організація з міграції (МОМ), Представництво в Україні
МІЖНАРОДНА ОРГАНІЗАЦІЯ З МІГРАЦІЇ (МОМ) - ПРЕДСТАВНИЦТВО В УКРАЇНІ, Ужгород, Закарпатская область
Open to Internal and External Candidates Position Title: ICT SpecialistDuty Station: Uzhhorod, UkraineClassification: General Service Staff, Grade G6Type of Appointment: Fixed Term, One Year with the possibility of extensionEstimated Start Date: As soon as possibleClosing Date: 26 June 2023 Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.IOM is committed to a diverse and inclusive environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.Context:Under the overall supervision of the Chief of Mission (CoM) in IOM Ukraine and direct supervision of the National ICT Officer and, in collaboration with relevant units at Headquarters and the Administrative Centres, the successful candidate will be responsible and accountable for ICT administration and related functions in IOM Ukraine Country Office as well as in Hub-Offices. Core Functions / Responsibilities:Provide daily assistance and training to staff of different projects in IOM Ukraine Country Office as well as in Hub-Office of the Mission in using ICT standard software, hardware, and other equipment when it’s required daily troubleshooting on operational ICT problems and helping in finding relevant solutions. Provide remote technical assistance where it’s needed. Daily monitoring of Mission Help Desk system based on the Global Fresh Desk Service, as well as related users account administration. Generation of reports on service and support provided. Proper Task tracking depending on the mission workload, tracking of IOM Kyiv Helpdesk system, tasks, report generation, as well as assist in task prioritizing. Support and administration of sub-offices with systems upgrades and implement IT infrastructure changes: install systems, network components and software; recommend best technical solutions to IT systems and application performance. Assistance in proper tracking and administration of Mission ICT Assets in Field Office. Laptops/PCs pre-deployment preparation, administration and installation of OS, related updates on both ad hoc and regular bases; suggest the best possible technical solutions to achieve the required ITC standards while taking into consideration local technical constraints. Hardware maintenance and support of devices covered by warranty. Ensure the required performance and stability of network services and servers (LAN, WAN, Internet, SAT phone connectivity, Starlink, BGANs, VSAT terminals and VPN, etc.), to prevent and minimize downtime or service interruptions. Assist in maintaining of telephone and Internet infrastructure in main and sub-offices. Provide IOM office with advises on efficient and reliable telecommunication solutions. Assist in administration and daily monitoring of PABX, telephone billing systems and Amazone Connect services. Proper tracking and managing of consumables for Field Office and Mission printers, MFU, copiers and other devices. Assist in preparation of specifications and configurations for purchasing of computer and communication equipment or expendable materials, as well as technical assessment of tender proposals and documentations, providing guidance to mission in evaluating needs for upgrading and eventually replacing ICT equipment and systems in the offices. Assist in regular updating of Mission ICT infrastructure plans, including regular updates of the technical documentation of ICT Systems. Perform such other duties as may be assigned.Required Qualifications and ExperienceEducationBachelor’s Degree or equivalent preferably in Computer Sciences or Programming with four years of relevant work experience.; or High School Degree/Certificate with six years of relevant professional experience.ExperienceExperience in the area of information technology, administration and troubleshooting of the LAN, communication equipment, different databases and Windows based systems, computer hardware. Experience on implementation and administration of Microsoft Windows based network environment (LAN/WAN) and first level network/desktop support. Experience in MS SQL an asset. Extensive knowledge of Windows OS, O365, Azure, Windows Defender, different HelpDesk systems, Microsoft Endpoint manager Admin Center, Windows-based applications and packages, Cloud solutions, TCP/IP, DNS, Telecoms, Network Protocols, VSAT, SAT telecommunication, VPN, VoIP, MS Office, antivirus software/utilities. Graphic packages (Photoshop, Illustrator, InDesign) are an advantage. Experience in user support in Microsoft based environments and Cloud solutions. Knowledge and experience in PHP, Java, HTML, MySQL, web design and development of web-based office applications an asset. Knowledge of IOM corporate ICT tools. Deep knowledge of Windows based applications and systems, AD, GPO. Knowledge of different technical communication standards.LanguagesFor this position, fluency in English and Ukrainian are required (oral and written).OtherAny offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.Appointment will be subject to certification that the candidate is medically fit for appointment and security clearances.A prerequisite for taking up the position is legal residency in the country of the duty station and work permit, as applicable.How to apply:Interested candidates are invited to submit their applications filling in the IOM Personal History Form   and sending to [email protected]  by 26 June 2023 the latest, referring to this advertisement in the subject line of your message.Only shortlisted candidates will be contacted.
Спеціаліст/-ка з Інформаційних Технологій / ICT Specialist - Міжнародна організація з міграції (МОМ), Представництво в Україні
МІЖНАРОДНА ОРГАНІЗАЦІЯ З МІГРАЦІЇ (МОМ) - ПРЕДСТАВНИЦТВО В УКРАЇНІ, Дніпро (Дніпропетровськ), Днепропетровская область
Open to Internal and External Candidates Position Title: ICT SpecialistDuty Station: Dnipro, UkraineClassification: General Service Staff, Grade G6Type of Appointment: Fixed Term, One Year with the possibility of extensionEstimated Start Date: As soon as possibleClosing Date: 26 June 2023 Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.IOM is committed to a diverse and inclusive environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.Context:Under the overall supervision of the Chief of Mission (CoM) in IOM Ukraine and direct supervision of the National ICT Officer and, in collaboration with relevant units at Headquarters and the Administrative Centres, the successful candidate will be responsible and accountable for ICT administration and related functions in IOM Ukraine Country Office as well as in Hub-Offices. Core Functions / Responsibilities:Provide daily assistance and training to staff of different projects in IOM Ukraine Country Office as well as in Hub-Office of the Mission in using ICT standard software, hardware, and other equipment when it’s required daily troubleshooting on operational ICT problems and helping in finding relevant solutions. Provide remote technical assistance where it’s needed. Daily monitoring of Mission Help Desk system based on the Global Fresh Desk Service, as well as related users account administration. Generation of reports on service and support provided. Proper Task tracking depending on the mission workload, tracking of IOM Kyiv Helpdesk system, tasks, report generation, as well as assist in task prioritizing. Support and administration of sub-offices with systems upgrades and implement IT infrastructure changes: install systems, network components and software; recommend best technical solutions to IT systems and application performance. Assistance in proper tracking and administration of Mission ICT Assets in Field Office. Laptops/PCs pre-deployment preparation, administration and installation of OS, related updates on both ad hoc and regular bases; suggest the best possible technical solutions to achieve the required ITC standards while taking into consideration local technical constraints. Hardware maintenance and support of devices covered by warranty. Ensure the required performance and stability of network services and servers (LAN, WAN, Internet, SAT phone connectivity, Starlink, BGANs, VSAT terminals and VPN, etc.), to prevent and minimize downtime or service interruptions. Assist in maintaining of telephone and Internet infrastructure in main and sub-offices. Provide IOM office with advises on efficient and reliable telecommunication solutions. Assist in administration and daily monitoring of PABX, telephone billing systems and Amazone Connect services. Proper tracking and managing of consumables for Field Office and Mission printers, MFU, copiers and other devices. Assist in preparation of specifications and configurations for purchasing of computer and communication equipment or expendable materials, as well as technical assessment of tender proposals and documentations, providing guidance to mission in evaluating needs for upgrading and eventually replacing ICT equipment and systems in the offices. Assist in regular updating of Mission ICT infrastructure plans, including regular updates of the technical documentation of ICT Systems. Perform such other duties as may be assigned.Required Qualifications and ExperienceEducationBachelor’s Degree or equivalent preferably in Computer Sciences or Programming with four years of relevant work experience.; or High School Degree/Certificate with six years of relevant professional experience.ExperienceExperience in the area of information technology, administration and troubleshooting of the LAN, communication equipment, different databases and Windows based systems, computer hardware. Experience on implementation and administration of Microsoft Windows based network environment (LAN/WAN) and first level network/desktop support. Experience in MS SQL an asset. Extensive knowledge of Windows OS, O365, Azure, Windows Defender, different HelpDesk systems, Microsoft Endpoint manager Admin Center, Windows-based applications and packages, Cloud solutions, TCP/IP, DNS, Telecoms, Network Protocols, VSAT, SAT telecommunication, VPN, VoIP, MS Office, antivirus software/utilities. Graphic packages (Photoshop, Illustrator, InDesign) are an advantage. Experience in user support in Microsoft based environments and Cloud solutions. Knowledge and experience in PHP, Java, HTML, MySQL, web design and development of web-based office applications an asset. Knowledge of IOM corporate ICT tools. Deep knowledge of Windows based applications and systems, AD, GPO. Knowledge of different technical communication standards.LanguagesFor this position, fluency in English and Ukrainian are required (oral and written).OtherAny offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.Appointment will be subject to certification that the candidate is medically fit for appointment and security clearances.A prerequisite for taking up the position is legal residency in the country of the duty station and work permit, as applicable.How to apply:Interested candidates are invited to submit their applications filling in the IOM Personal History Form   and sending to [email protected]  by 26 June 2023 the latest, referring to this advertisement in the subject line of your message.Only shortlisted candidates will be contacted.
Спеціаліст/-ка з Інформаційних Технологій / ICT Specialist - Міжнародна організація з міграції (МОМ), Представництво в Україні
МІЖНАРОДНА ОРГАНІЗАЦІЯ З МІГРАЦІЇ (МОМ) - ПРЕДСТАВНИЦТВО В УКРАЇНІ, Київ
Classification: General Service Staff, Grade G6Type of Appointment: Fixed Term, One Year with the possibility of extensionEstimated Start Date: As soon as possibleClosing Date: 26 June 2023Context:Under the overall supervision of the Chief of Mission (CoM) in IOM Ukraine and direct supervision of the National ICT Officer and, in collaboration with relevant units at Headquarters and the Administrative Centres, the successful candidate will be responsible and accountable for ICT administration and related functions in IOM Ukraine Country Office as well as in Hub-Offices. Core Functions / Responsibilities:Provide specialized support to the administration and delivery of uninterrupted access to mission critical services like Intranet Portal, PRISM, SAP and other corporate apps for all mission staff at different location and maintain  effective liaison with technical counterparts for the proper functioning and availability of those systems. Administer , deploy, and support active network equipment such as Meraki and ASA firewalls, switches, and Wi-Fi networks. Deploy and administer  Wi-Fi controller with Wi-Fi infrastructure in accordance to approved enterprise technical solutions to achieve the required ITC standards in the Main and sub-offices. Assist in maintaining of telephone and Internet infrastructure in main and sub-offices. Provide recommendations on efficient and reliable telecommunication solutions. Assist in administration and daily monitoring of PABX, telephone billing systems and Amazone Connect services. Liaise with Internet Service Providers in Ukraine and other country offices if necessary. Regularly monitor provided services and immediate communication in case of any failures. Troubleshoot any communication issues. Administer, support and install systems, network and software components and related updates on both ad hoc and regular bases; suggest the best possible technical solutions to achieve the required ITC standards while taking into consideration local technical constraints. Support sub-offices with systems upgrades and implement IT infrastructure changes: install systems, network components and software; recommend best technical solutions to IT systems and application performance. Monitor dayli and assist in administration of Mission Help Desk system based on the Global Fresh Desk Service, as well as related users account administration. Generate reports on service and support provided.  Carry out proper Task tracking depending on the mission workload. Ensure the required performance and stability of network services and servers (LAN, WAN, Internet, and SAT phone connectivity, Starlink, BGANs, VSAT terminals, VPN, etc.), to prevent and minimize downtime or service interruptions. Provide daily support to mission-critical servers and systems such as File Server, and SharePoint sites administration and monitoring of user accounts and profiles in AD; process the timely renew of SSL certificates. Provide daily assistance and training to staff in Main, RSC, Migration Health Unit (MHU) and Sub Offices of the Mission in using ITC standard software, hardware, and other equipment when it’s required. Daily troubleshooting on operational IT problems and aiding in finding relevant solutions. Provide remote technical assistance where it’s needed. Perform such other duties as may be assigned.Required Qualifications and ExperienceEducationBachelor’s Degree or equivalent preferably in Computer Sciences or Programming with four years of relevant work experience.; or High School Degree/Certificate with six years of relevant professional experience. Certificate in any of the following: Cisco Certified Network Associates (CCNA), MicrosoftCertified Professional (MCP) (Windows/Exchange Server), Microsoft Certified System Administrator (MCSA), Microsoft Certified Database Administrator (MCDBA), Microsoft Certified System Engineer (MCSE), is a distinct advantage.ExperienceExperience in the area of information technology, administration and troubleshooting of the LAN, communication equipment, different databases and Windows based systems, computer hardware. Experience on implementation and administration of Microsoft Windows based network environment (LAN/WAN) and first level network/desktop support. Experience in MS SQL an asset. Extensive knowledge of Windows OS, O365, Azure, Windows Defender, different HelpDesk systems, Microsoft Endpoint manager Admin Center, Windows-based applications and packages, Cloud solutions, TCP/IP, DNS, Telecoms, Network Protocols, VSAT, SAT telecommunication, VPN, VoIP, MS Office, antivirus software/utilities. Graphic packages (Photoshop, Illustrator, InDesign) are an advantage. Experience in user support in Microsoft based environments and Cloud solutions. Knowledge and experience in PHP, Java, HTML, MySQL, web design and development of web-based office applications an asset. Knowledge of IOM corporate ICT tools. Deep knowledge of Windows based applications and systems, AD, GPO. Knowledge of different technical communication standards.LanguagesFor this position, fluency in English and Ukrainian are required (oral and written).OtherAny offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.Appointment will be subject to certification that the candidate is medically fit for appointment and security clearances.A prerequisite for taking up the position is legal residency in the country of the duty station and work permit, as applicable.How to apply:Interested candidates are invited to submit their applications filling in the IOM Personal History Form   and sending to [email protected]  by 26 June 2023 the latest, referring to this advertisement in the subject line of your message.Only shortlisted candidates will be contacted.
Спеціаліст/-ка з Інформаційних Технологій / ICT Specialist - Міжнародна організація з міграції (МОМ), Представництво в Україні
МІЖНАРОДНА ОРГАНІЗАЦІЯ З МІГРАЦІЇ (МОМ) - ПРЕДСТАВНИЦТВО В УКРАЇНІ, Львів, Львівська область
Open to Internal and External Candidates Position Title: ICT SpecialistDuty Station:Lviv, UkraineClassification: General Service Staff, Grade G6Type of Appointment: Fixed Term, One Year with the possibility of extensionEstimated Start Date: As soon as possibleClosing Date: 26 June 2023 Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.IOM is committed to a diverse and inclusive environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.Context:Under the overall supervision of the Chief of Mission (CoM) in IOM Ukraine and direct supervision of the National ICT Officer and, in collaboration with relevant units at Headquarters and the Administrative Centres, the successful candidate will be responsible and accountable for ICT administration and related functions in IOM Ukraine Country Office as well as in Hub-Offices. Core Functions / Responsibilities:Provide daily assistance and training to staff of different projects in IOM Ukraine Country Office as well as in Hub-Offices of the Mission in using ICT standard software, hardware, and other equipment when it’s required. Daily troubleshooting on operational ICT problems and helping in finding relevant solutions. Provide remote technical assistance where it’s needed. Daily monitor Mission Help Desk system based on the Global Fresh Desk Service, as well as related users account administration. Generate reports on service and support provided. Carry out proper Task tracking depending on the mission workload, IOM Kyiv Helpdesk system, tasks, report generation, as well as assist in task prioritizing. Support and administer sub-offices with systems upgrades and implement IT infrastructure changes: install systems, network components and software; recommend best technical solutions to IT systems and application performance. Assist in proper tracking and administration of Mission ICT Assets in Field Office. Laptops/PCs pre-deployment preparation, administration and installation of OS, related updates on both ad hoc and regular bases; suggest the best possible technical solutions to achieve the required ITC standards while taking into consideration local technical constraints. Hardware maintenance and support of devices covered by warranty. Ensure the required performance and stability of network services and servers (LAN, WAN, Internet, SAT phone connectivity, Starlink, BGANs, VSAT terminals and VPN, etc.), to prevent and minimize downtime or service interruptions. Assist in maintaining of telephone and Internet infrastructure in main and sub-offices. Provide IOM office with advises on efficient and reliable telecommunication solutions. Assist in administration and daily monitoring of PABX, telephone billing systems and Amazone Connect services. Track and manage consumables for Field Office and Mission printers, MFU, copiers and other devices. Assist in preparation of specifications and configurations for purchasing of computer and communication equipment or expendable materials, as well as technical assessment of tender proposals and documentations, providing guidance to mission in evaluating needs for upgrading and eventually replacing ICT equipment and systems in the offices. Assist in regular updating of Mission ICT infrastructure plans, including regular updates of the technical documentation of ICT Systems. Perform such other duties as may be assigned.Required Qualifications and ExperienceEducationBachelor’s Degree or equivalent preferably in Computer Sciences or Programming with four years of relevant work experience.; or High School Degree/Certificate with six years of relevant professional experience.ExperienceExperience in the area of information technology, administration and troubleshooting of the LAN, communication equipment, different databases and Windows based systems, computer hardware. Experience on implementation and administration of Microsoft Windows based network environment (LAN/WAN) and first level network/desktop support. Experience in MS SQL an asset. Extensive knowledge of Windows OS, O365, Azure, Windows Defender, different HelpDesk systems, Microsoft Endpoint manager Admin Center, Windows-based applications and packages, Cloud solutions, TCP/IP, DNS, Telecoms, Network Protocols, VSAT, SAT telecommunication, VPN, VoIP, MS Office, antivirus software/utilities. Graphic packages (Photoshop, Illustrator, InDesign) are an advantage. Experience in user support in Microsoft based environments and Cloud solutions. Knowledge and experience in PHP, Java, HTML, MySQL, web design and development of web-based office applications an asset. Knowledge of IOM corporate ICT tools. Deep knowledge of Windows based applications and systems, AD, GPO. Knowledge of different technical communication standards.LanguagesFor this position, fluency in English and Ukrainian are required (oral and written).OtherAny offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.Appointment will be subject to certification that the candidate is medically fit for appointment and security clearances.A prerequisite for taking up the position is legal residency in the country of the duty station and work permit, as applicable.How to apply:Interested candidates are invited to submit their applications filling in the IOM Personal History Form   and sending to [email protected]  by 26 June 2023 the latest, referring to this advertisement in the subject line of your message.Only shortlisted candidates will be contacted.Posting period:From 12.06.2023 to 26.06.2023
Спеціаліст/-ка з Координації / (Field Coordination Specialist) - Міжнародна організація з міграції (МОМ), Представництво в Україні
МІЖНАРОДНА ОРГАНІЗАЦІЯ З МІГРАЦІЇ (МОМ) - ПРЕДСТАВНИЦТВО В УКРАЇНІ, Ужгород, Закарпатская область
CALL FOR APPLICATIONSOpen to Internal and External CandidatesPosition Title: Field Coordination SpecialistDuty Station: Uzhhorod, UkraineClassification: General Service Staff, UG (1800 USD per month)Type of Appointment: Special Short-Term, Six months with possibility of extensionEstimated Start Date: As soon as possibleClosing Date: 10 July 2023 Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.IOM is committed to a diverse and inclusive environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.Context:​​ Almost eight years after the onset of the crisis in eastern Ukraine, the level of intensity across the entirety of country has escalated. Since significant escalation in violence in February 2022, damages are now spread country-wide, while internal displacement has reached approximately 5.35 million. This is likely to increase as fighting continues to intensify, including targeting of civilian and residential infrastructure. New waves of displacement and the deteriorating living conditions of the most vulnerable will continue to exacerbate in the current context requiring urgent support in the assessment and reporting of displacement and multi-sectoral conditions across the country.In this context, the IOM Ukraine’s Displacement Tracking Matrix (DTM) is looking for Field Coordination Specialists for Dnipro hub. Under the overall supervision of the Chief of Mission and Programme Manager (Data & Analytics) and under the direct supervision of the Programme Manager (DTM),  the successful candidate will be in charge of addressing and responding to information management needs within the framework of supporting displaced and vulnerable persons affected by communal conflict and violence. S/he will support DTM in the creation, deployment, implementation and dissemination of data processes for a large range of data collection activities.IOM is committed to a diverse and inclusive work environment. Applications are welcome from internal and external candidates, particularly qualified female candidates. For this vacancy, applications from qualified and eligible internal candidates are considered before those of qualified and eligible external candidates in the selection process.Core Functions / Responsibilities:Support Programme Manager (DTM) in planning, coordination and monitoring DTM operations across area of operation; Initiate hub-level coordination with program teams to ensure clear communication and field operations in the area of operation; Oversee permission seeking with the authorities and other relevant entities to facilitate DTM activities; Contribute to the conceptualization, review and finalization of tools for data collection. Implement DTM data collection activities, including the collection of the statistical information from local authorities and other identified community focal points; Supervise and evaluate work of enumerator teams and data collection IPs in the field as needed; Undertake duty travel pertinent to the DTM activities; Inform Programme Manager (DTM) about evolving movements, trends and humanitarian needs and make relevant recommendations to ensure the information collected is useful and relevant to all stakeholders; Report to Programme Manager (DTM) on implementation status, including the progress, irregularities and shortfalls; Participate in the development, training and overseeing of enumerator field tasks in accordance with DTM data protection principles; Perform such other duties as they might be assigned.Required Qualifications and ExperienceEducationHigh school degree or equivalent with six years of relevant working experience.   ORBachelor’s Degree from an accredited academic institution in Social Science, Geography, IT, Computer Science, or other relevant field with at least four years of relevant work experience.ExperienceExperience working in or liaising with public administration institutions, including at local level, is an advantage Experience in data collection or other types of information management work, preferably in natural disaster or conflict situations is a distinct advantage; Experience in managing field operations and/or supervising staff remotely is welcome Experience with International Organizations, INGO is an advantage;LanguagesFluency in English and Ukrainian is required.The incumbent is expected to demonstrate the following values:ValuesInclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible. Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.OtherAny offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.Appointment will be subject to certification that the candidate is medically fit for appointment and security clearances.A prerequisite for taking up the position is legal residency in the country of the duty station and work permit, as applicable.How to apply:Interested candidates are invited to submit their applications on IOM Personal History Formto [email protected] by 10 July 2023 the latest, referring to this advertisement in the subject line of your message.Only shortlisted candidates will be contacted.
Асистент/-ка Проєкту / (Project Specialist (Community Cohesion)) - Міжнародна організація з міграції (МОМ), Представництво в Україні
МІЖНАРОДНА ОРГАНІЗАЦІЯ З МІГРАЦІЇ (МОМ) - ПРЕДСТАВНИЦТВО В УКРАЇНІ, Полтава, Полтавська область
Position Title: Project Specialist (Community Cohesion)Duty Station: Poltava, UkraineClassification: General Service Staff, Grade G6Type of Appointment: One Year Fixed-Term, one year with the possibility of extensionEstimated Start Date: As soon as possibleClosing Date: 18 July 2023Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.IOM is committed to a diverse and inclusive environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.Context:Under the overall supervision of the Chief of Mission and the direct supervision of the National Project Officer (Community Participation and Cohesion), the Project Specialist will provide specialized support to the implementation of IOM Ukraine’s Response, Resilience and Recovery (RRR) Unit efforts focused on transition and recovery activities. Core Functions / Responsibilities:Support the Programme and National Officers in the overall planning, implementation and monitoring of project efforts. Assist in the coordination of IOM’s Community Cohesion efforts within the context of the relevant sectors. Liaise with partner NGOs as well as with relevant national and local working-level government contacts, as necessary, under the guidance of the National Officer. Support the mapping of Community Cohesion needs and beneficiaries. Work together with in-house monitoring and evaluation team to devise and implement a monitoring system for Community Cohesion efforts. Contribute to the contracting of partner NGOs and the procurement of goods and services. Contribute to regular reporting (IOM internal, IOM external, UN-related, including 3W and situation reporting), correspondence, publication and presentation materials. Provide information gathering management support to Community Cohesion programming. Track relevant national development pertaining to Community Cohesion, and analyse, summarize and present findings. Organize and/or take part in Community Cohesion related events (meetings, presentations, discussions, visits, etc.). Provide inputs and recommend improvements to the planning and delivery of programme activities. Support the development and application of programme visibility and communications. Coordinate the logistics and take part in organization of Emergency and Stabilization-related activities and events (meetings, presentations, discussions, visits, etc.). Undertake duty travel within Ukraine, to areas selected for Emergency and Stabilization programming, on an as-needed basis. Perform such other duties as may be assigned.Required Qualifications and ExperienceEducationHigh School diploma/certificate with six years of relevant experience; OR Bachelor’s degree (preferably in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law or related fields) from an accredited academic institution with four years of relevant professional experience.ExperienceExperience working with authorities and civil society; Experience working with IDPs/refugees and/or vulnerable populations; Experience in community participation and cohesion, is advantageous; Experience throughout the project cycle, including project design, implementation, monitoring, evaluation, and reporting; Experience of working in a UN agency or International NGO is an asset; Knowledge of community stabilization, social participation and cohesion, recovery, and similar activities; Ability to implement organizational, administrative and financial control procedures; Proven written and spoken reporting and communication skills in English and Ukrainian, and Russian when needed; and Skilled in Microsoft Office Suite, including Outlook, PowerPoint, SharePoint, Excel, and Teams.ValuesInclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible. Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.Core Competencies – behavioural indicatorsTeamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate. Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work. Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.OtherAny offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.Appointment will be subject to certification that the candidate is medically fit for appointment and security clearances.A prerequisite for taking up the position is legal residency in the country of the duty station and work permit, as applicable.How to apply:Interested candidates are invited to submit their applications filling in the IOM Personal History Form   and sending to [email protected]  by 18 July 2023 the latest, referring to this advertisement in the subject line of your message.Only shortlisted candidates will be contacted.
Спеціаліст/-ка з Інформаційних Технологій / (ICT Specialist) - Міжнародна організація з міграції (МОМ), Представництво в Україні
МІЖНАРОДНА ОРГАНІЗАЦІЯ З МІГРАЦІЇ (МОМ) - ПРЕДСТАВНИЦТВО В УКРАЇНІ, Дніпро (Дніпропетровськ), Днепропетровская область
Open to Internal and External Candidates Position Title: ICT SpecialistDuty Station: Dnipro, UkraineClassification: General Service Staff, Grade G6Type of Appointment: Fixed Term, One Year with the possibility of extensionEstimated Start Date: As soon as possibleClosing Date: 14 July 2023 Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.IOM is committed to a diverse and inclusive environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.Context:Under the overall supervision of the Chief of Mission (CoM) in IOM Ukraine and direct supervision of the National ICT Officer and, in collaboration with relevant units at Headquarters and the Administrative Centres, the successful candidate will be responsible and accountable for ICT administration and related functions in IOM Ukraine Country Office as well as in Hub-Offices. Core Functions / Responsibilities:Provide daily assistance and training to staff of different projects in IOM Ukraine Country Office as well as in Hub-Office of the Mission in using ICT standard software, hardware, and other equipment when it’s required daily troubleshooting on operational ICT problems and helping in finding relevant solutions. Provide remote technical assistance where it’s needed. Daily monitoring of Mission Help Desk system based on the Global Fresh Desk Service, as well as related users account administration. Generation of reports on service and support provided. Proper Task tracking depending on the mission workload, tracking of IOM Kyiv Helpdesk system, tasks, report generation, as well as assist in task prioritizing. Support and administration of sub-offices with systems upgrades and implement IT infrastructure changes: install systems, network components and software; recommend best technical solutions to IT systems and application performance. Assistance in proper tracking and administration of Mission ICT Assets in Field Office. Laptops/PCs pre-deployment preparation, administration and installation of OS, related updates on both ad hoc and regular bases; suggest the best possible technical solutions to achieve the required ITC standards while taking into consideration local technical constraints. Hardware maintenance and support of devices covered by warranty. Ensure the required performance and stability of network services and servers (LAN, WAN, Internet, SAT phone connectivity, Starlink, BGANs, VSAT terminals and VPN, etc.), to prevent and minimize downtime or service interruptions. Assist in maintaining of telephone and Internet infrastructure in main and sub-offices. Provide IOM office with advises on efficient and reliable telecommunication solutions. Assist in administration and daily monitoring of PABX, telephone billing systems and Amazone Connect services. Proper tracking and managing of consumables for Field Office and Mission printers, MFU, copiers and other devices. Assist in preparation of specifications and configurations for purchasing of computer and communication equipment or expendable materials, as well as technical assessment of tender proposals and documentations, providing guidance to mission in evaluating needs for upgrading and eventually replacing ICT equipment and systems in the offices. Assist in regular updating of Mission ICT infrastructure plans, including regular updates of the technical documentation of ICT Systems. Perform such other duties as may be assigned.Required Qualifications and ExperienceEducationBachelor’s Degree or equivalent preferably in Computer Sciences or Programming with four years of relevant work experience.; or High School Degree/Certificate with six years of relevant professional experience.ExperienceExperience in the area of information technology, administration and troubleshooting of the LAN, communication equipment, different databases and Windows based systems, computer hardware. Experience on implementation and administration of Microsoft Windows based network environment (LAN/WAN) and first level network/desktop support. Experience in MS SQL an asset. Extensive knowledge of Windows OS, O365, Azure, Windows Defender, different HelpDesk systems, Microsoft Endpoint manager Admin Center, Windows-based applications and packages, Cloud solutions, TCP/IP, DNS, Telecoms, Network Protocols, VSAT, SAT telecommunication, VPN, VoIP, MS Office, antivirus software/utilities. Graphic packages (Photoshop, Illustrator, InDesign) are an advantage. Experience in user support in Microsoft based environments and Cloud solutions. Knowledge and experience in PHP, Java, HTML, MySQL, web design and development of web-based office applications an asset. Knowledge of IOM corporate ICT tools. Deep knowledge of Windows based applications and systems, AD, GPO. Knowledge of different technical communication standards.LanguagesFor this position, fluency in English and Ukrainian are required (oral and written).OtherAny offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.Appointment will be subject to certification that the candidate is medically fit for appointment and security clearances.A prerequisite for taking up the position is legal residency in the country of the duty station and work permit, as applicable.How to apply:Interested candidates are invited to submit their applications filling in the IOM Personal History Form   and sending to [email protected]  by 14 July 2023 the latest, referring to this advertisement in the subject line of your message.Only shortlisted candidates will be contacted.
Спеціаліст/-ка Проєкту/ (Project Specialist (Transitional Justice and Community Cohesion)) - Міжнародна організація з міграції (МОМ), Представництво в Україні
МІЖНАРОДНА ОРГАНІЗАЦІЯ З МІГРАЦІЇ (МОМ) - ПРЕДСТАВНИЦТВО В УКРАЇНІ, Київ
Open to Internal and External Candidates Position Title: Project Specialist (Transitional Justice and Community Cohesion)Duty Station: Kyiv, UkraineClassification: General Service Staff, Grade G6Type of Appointment: Fixed Term, One Year with the possibility of extensionEstimated Start Date: As soon as possibleClosing Date: 01 August 2023 Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.IOM is committed to a diverse and inclusive environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.Context:Under the overall supervision of the Chief of Mission and the Deputy Chief of Mission (Programmes) and the Programme Officer (TRD), and the direct supervision of the National Officer (Peace, Security and Human Rights), the successful candidate will provide specialized support to the implementation of IOM Ukraine’s Transitional Justice and Community Stabilization efforts in Ukraine. Core Functions / Responsibilities:Support the Programme and National Officers in the overall planning, implementation and monitoring of project efforts. Assist in the coordination of IOM’s Transitional Justice and Community Stabilization efforts within the context of the relevant sectors. Liaise with partner NGOs as well as with relevant national and local working-level government contacts, as necessary, under the guidance of the National Officer (Peace, Security and Human Rights). Support the mapping of Transitional Justice and Community Stabilization needs and beneficiaries. Work together with in-house monitoring and evaluation team to devise and implement a monitoring system for Transitional Justice and Community Stabilization efforts. Contribute to the contracting of partner NGOs and the procurement of goods and services. Contribute to regular reporting (IOM internal, IOM external, UN-related, including 3W and situation reporting), correspondence, publication and presentation materials. Organize and/or take part in Transitional Justice and Community Stabilization-related events (meetings, presentations, discussions, visits, trainings, etc.). Provide inputs and recommend improvements to the planning and delivery of programme activities. Support the development and application of programme visibility and communications. Coordinate the logistics and take part in organization of Emergency and Stabilization-related activities and events (meetings, presentations, discussions, visits, trainings, etc.). Take the lead on organizing the trainings, workshops and other activities for the key stakeholders. Supervise, guide and train assigned staff. Undertake duty travel within Ukraine pertinent to Emergency and Stabilization programming on an as-needed basis. Perform such other duties as may be assigned.Required Qualifications and ExperienceEducationSchool diploma with six years of relevant experience;ORBachelor’s degree in Political or Social Sciences, Law, International Relations, Development Studies, Migration Studies, Human Rights, Law or related fields from an accredited academic institution with four years of relevant professional experience.ExperienceExperience in working with migrants, refugees, internally displaced persons, victims of trafficking, and other vulnerable groups. Experience throughout the project cycle is an asset, including project design, implementation, monitoring, evaluation, and reporting. Experience of working in a UN agency or International NGO is an asset. Experience of working with local governmental authorities and NGOs. Experience of organizing training activities for the Government of Ukraine, NGOs.SkillsKnowledge of transitional justice, law, policy, awareness raising, community stabilization, and similar activities. Knowledge of activity planning and implementation. Skills in facilitation and organizing training activities. Ability to implement administrative and financial control procedures. Proven drafting, writing, and reporting skills. Confident user of the Microsoft Office Suite.LanguagesFor all applicants, fluency in Ukrainian and English is required (oral and written).The incumbent is expected to demonstrate the following values and competencies:ValuesInclusion and respect for diversity: respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage: demonstrates willingness to take a stand on issues of importance. Empathy: shows compassion for others, makes people feel safe, respected and fairly treated.OtherAny offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.Appointment will be subject to certification that the candidate is medically fit for appointment and security clearances.A prerequisite for taking up the position is legal residency in the country of the duty station and work permit, as applicable.How to apply:Interested candidates are invited to submit their applications filling in the IOM Personal History Form   and sending to [email protected]  by 01 August 2023 the latest, referring to this advertisement in the subject line of your message.Only shortlisted candidates will be contacted.
Старший/-а Асистент/-ка Проєкту / (Senior Project Specialist (IP Monitoring)) – Міжнародна організація з міграції (МОМ), Представництво в Україні
МІЖНАРОДНА ОРГАНІЗАЦІЯ З МІГРАЦІЇ (МОМ) - ПРЕДСТАВНИЦТВО В УКРАЇНІ, Київ
Open to Internal and External Candidates Position Title:Senior Project Specialist (IP Monitoring)Duty Station:Kyiv, UkraineClassification:General Service Staff, Grade G7Type of Appointment: Special Short-Term, Six months with the  possibility of extensionEstimated Start Date:As soon as possibleClosing Date:14 August 2023 Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.IOM is committed to a diverse and inclusive environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates. Context: Under the overall supervision of the Chief of Mission, , and direct supervision of the Monitoring and Evaluation Officer, the successful candidate will provide specialized  support to the implementation of IOM, Mission in Ukraine’s efforts with regard to reporting, monitoring, evaluation and accountability. Core Functions / Responsibilities: Independently lead and coordinate the implementation of M&E activities for project implementation agreements implemented through IPs; analyse implementation difficulties and make recommendations for adjusting implementation modalities and work plans to best reflect changing environment on the field. Coordinate and monitor the financial, administrative and technical aspects of M&E activities implemented under project implementation agreements with IPs in line with IOM policies and donor requirements. Plan, coordinate and conduct capacity building workshops on M&E for implementing partners. Assist the MEAL team in the development and implementation of M&E activities for infrastructure or engineering projects. Identify and document good practices and lessons learned; contribute to the development of Standard Operations Procedures (SOP), policies and concept papers and participate in the selection process of Implementing Partners. Supervise and provide guidance and training to MEAL and Program Staff. Review monitoring and evaluation sections under projects implemented through project implementation agreements with IPs as appropriate, e.g. narrative approach tailored to technical approach, timeframe, and budget; illustrative results and indicators; provide input for other proposal sections including staffing, budgets, and technical, as needed. Understand and monitor the reporting requirements for the different projects and support with revision of reports submitted by implementing partners. Support effective IOM knowledge management, including project tracking, data capture and analysis, monitoring and evaluation, and information sharing. Compile, summarize data and present basic information/data on programme/project delivery; produce statistical reports, queries and maps. Perform such other duties as may be assigned.Required Qualifications and ExperienceEducation School diploma with seven years of relevant experience;orBachelor’s degree in Engineering, International Relations, Development Studies, Human Rights, Law or related fields from an accredited academic institution with five years of relevant professional experience. Experience Experience in working and monitoring implementing parnters such as international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups; and, Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage. Proficient in Microsoft Office applications e.g. Word, Excel, PowerPoint, E-mail, Outlook; Knowledge of and ability to apply M&E principles In depth knowledge of the broad range of migration related subject areas dealt with by the Organization;LanguagesFor all applicants, fluency in Ukrainian and English is required (oral and written). Working knowledge of Russian or other languages is an advantage.The incumbent is expected to demonstrate the following values and competencies: How to apply:Interested candidates are invited to submit their applications filling in the IOM Personal History Form   and sending to [email protected]  by 14 August 2023 the latest, referring to this advertisement in the subject line of your message.Only shortlisted candidates will be contacted. Posting period:From 31.07.2023 to 14.08.2023.
Срочно требуется IT Специалист
, Київ, Київська область
Требуется IT специалист в офис Подробно все расскажем и покажем Минимальные знания ПКФОП МЕЛЬНИК ОЛЕНА ФЕДОРІВНА
Срочно требуется IT специалист
, Київ, Київська область
Требуется IT специалист в офис Подробно всё расскажем и покажемНужны минимальные знания ПКФОП ЖИЛЕНКОВ ОЛЕКСАНДР ІВАНОВИЧУкраїна, 04107, місто Київ, ВУЛ.ЛУК'ЯНІВСЬКА
Срочно требуется IT специалист
, Київ, Київська область
Якщо ви маєте жагу до вивчення нового та прагнете опанувати IT- професію (вивчення таких технологій як: API, C#, Microsoft Azure), приєднуйтесь до нас.Курси для навчання надаються БЕЗКОШТОВНО. Вам не обов’язково потрібно мати досвід у програмуванні, ваш бекграунд може бути пов’язаний з зовсім іншою професією.Вам допомагатиме професіонал з великим досвідом в розробці, навчатиме правильному стеку технологій та надаватиме ресурси для навчання.Ваші обов'язки на період навчання:- щодня приділяти увагу навчанню та звітувати про свою успішність;- задавати питання, якщо щось незрозуміло, ми з радістю допоможемо, щойно у вас виникнуть труднощі.Це наша особиста інвестиція в Україну. Дякую!ФОП ВАСИЛЕНКО АНАТОЛІЙ МИТРОФАНОВИЧУкраїна, 03115, місто Київ, ВУЛИЦЯ ВЕРХОВИННА+38099**65
IT Service Operations Specialist
Andersen, Ukraine
SummaryThe IT company Andersen invites an IT Service Operations Specialist to work on a large-scale project for one of our UK customers.The customer is a new kind of bank founded in 2016. It focuses on distinct client segments that are underserved by the market, creating innovative products to meet their needs. The company offers white-labeled products with no upfront investment for certain industries and businesses.The project is to build banking technology with class-leading flexibility for clients. At the core of this platform is consumer account processing infrastructure that is able to process client account events and perform financial computations.ResponsibilitiesServing as the Incident Management expert within ITIL, focusing on preventing repeat major incidents.Developing, maintaining, and testing incident management procedures with service owners.Investigating and resolving escalated, non-routine, and high-impact incidents.Documenting and closing resolved incidents, analyzing their causes, and reporting on incident management performance.Escalating incidents to relevant stakeholders and suggesting recovery actions and workarounds.Responding to service requests and incidents within SLAs across various channels.Executing releases and escalating lower severity incidents as needed.Communicating effectively about service events and managing recovery for priority and major incidents.Contributing to Continuous Service Improvement by identifying and implementing enhancements.Reviewing and approving changes to safeguard production environments.Generating accurate KPIs, incident logs, and maintaining detailed ticket actions.Participating in the out-of-hours support rotation.RequirementsExperience in IT Service Operations for 5+ years.ITIL certification or demonstrable experience working in an ITIL aligned environment.Demonstrable experience with at least one programming language (e.g., Javascript, T-SQL).Experience applying software release management techniques.Experience with following and improving Incident Management best practices demonstrated by a track record of effectively minimizing service disruptions, meeting or exceeding SLAs and continuously enhancing incident response procedures for optimal efficiency and stakeholder satisfaction.Experience in various Problem Management reactive and proactive techniques supported by understanding of statistics and quality management concepts.Experience with one, or more, Service Management tools (e.g., Jira or Service Now)Incident and problem management experience and demonstrable skills in this area..Understanding of IT Security and compliance.Practical experience in problem management, knowledge of risk management.Ability to understand technical disciplines (Networks, Applications, Servers).Reasons to join usExperience in teamwork with leaders in FinTech, Healthcare, Retail, Telecom, and others. Andersen cooperates with such businesses as Samsung, Siemens, Johnson & Johnson, BNP Paribas, Ryanair, Mercedes, TUI, Verivox, Allianz, T-Systems, etc..The opportunity to change the project and/or develop expertise in an interesting business domain.Job conditions – you can work both fully remotely and from the office or can choose a hybrid variant.Guarantee of professional, financial, and career growth! The company has introduced systems of mentoring and adaptation for each new employee.The opportunity to earn additional up to 1,700 EUR per month by participating in the company's activities.Access to the corporate training portal, where the entire knowledge base of the company is collected and which is constantly updated.Bright corporate life (parties / pizza days / PlayStation / fruits / coffee / snacks / movies).Certification compensation (AWS, PMP, etc).Referral program.English courses.Private health insurance and compensation for sports activities.Join us!
Спеціаліст з ІТ, передбачає бронювання від мобілізації
Подільський районний суд м.Києва, Київ
Подільський районний суд м.Києва шукає головного спеціаліста з інформаційних технологій.В коло обов’язків входить: налаштування комп’ютерної техніки, забезпечення роботи відеоконференцій, робота з електронною системою діловодства суду.Досвід роботи не вимагається. Передбачене бронювання від мобілізації.Можна студенту з дипломом бакалавра. На сесію відпускаємо. 
Specjalista ds. projektów IT
ManpowerGroup Sp. z o.o., Legnica, dolnoslaskie, Polska
Manpower (Agencja zatrudnienia nr 412) to globalna firma o ponad 70-letnim doświadczeniu, działająca w 82 krajach. Na polskim rynku jesteśmy od 2001 roku i obecnie posiadamy prawie 35 oddziałów w całym kraju. Naszym celem jest otwieranie przed kandydatami nowych możliwości, pomoc w znalezieniu pracy odpowiadającej ich kwalifikacjom i doświadczeniu. Skontaktuj się z nami - to nic nie kosztuje, możesz za to zyskać profesjonalne doradztwo i wymarzoną pracę! Miejsce pracy: JaworZadania: Wsparcie w osiąganiu celów projektu, jego zawartości, terminów i celów kosztowych Zarządzanie operacyjne projektem m.in. komunikacja, realizacja warsztatów, raportowanie statusu, harmonogramowanie i kontrola budżetu Wsparcie kierowników projektów w przygotowaniu i realizacji spotkań, warsztatów i komitetów sterujących Tworzenie prezentacji zarządczych Wsparcie w zarządzaniu zapotrzebowaniem i zamówień projektów Dbanie o dokumentację i utrzymanie punktów otwartych, harmonogramów, macierzy ryzyka i planów komunikacji Śledzenie zadań i koordynacja plików projektowych z interesariuszamiWymagania: Wykształcenie techniczne w obszarze IT lub wyższe z zakresu zarządzania technicznego, inżynierii, administracji biznesowej lub podobne Doświadczenie we wspieraniu projektów technicznych z kompetencjami doradczymi (zarządzanie procesami, projektami i IT), co najmniej rok doświadczenia zawodowego Doświadczenie w pracy w zespołach międzykulturowych Biegła znajomość języka angielskiego Wysokie umiejętności analityczne, zorientowanie na cel i umiejętność gry zespołowej Umiejętności komunikacyjne, asertywność, elastyczność i wysoka umiejętność radzenia sobie z presją czasu Wiedza procesowa w obszarze infrastruktury i krajobrazu systemów IT Znajomość metod zarządzania projektami IT (waterfall/ agile/ inne)Oferta: Zatrudnienie na podstawie umowy o pracę tymczasową z możliwością przejścia do naszego Klienta Elastyczny czas pracy Atrakcyjne wynagrodzenie plus premie Możliwość rozwoju w prestiżowej firmie z branży motoryzacyjnej Szansa na zdobycie cennego doświadczenia zawodowego Bogaty pakiet benefitów ManpowerGroup: dostęp do karty MultiSport, prywatnej opieki medycznej, ubezpieczenia grupowego, platformy MyBenefit oraz programu rabatowego ManpowerGroup Premium ze zniżkami na produkty i usługi wielu firm, sklepów, obiektów sportowych, teatrów i restauracjiOferta dotyczy pracy tymczasowej.
IT Infrastructure Specialist (Helpdesk)
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Responsibilities:Helpdesk support. Providing technical support and assistance to customers;Administration of the company’s Google Workspace and Azure including VMs, AVD, VPNs, and other deployed applications;Securing data from unauthorized access;Assist with Azure and other cloud environment implementations via Admin portal, PowerShell, or other scripting tools (e.g. Bash, Python, etc.);Handle escalated and complex technical support issues for customers such as those related to remote provisioning of VOIP devices, troubleshooting service usage etc.Propose and implement system enhancements (software and hardware upgrades) that will improve the performance and reliability of our users and systems;Run usage and audit reports;Participate in developing and maintaining internal user and technical documentation;Collaborate with several teams including other Helpdesk specialists, project managers, developers, and recruiters; Other duties as assigned.Requirements:Excellent verbal and written communication skills;Experience in IT Helpdesk services;Experience in administration of Azure Active Directory;Experience in administration of Google Admin console;Understanding of enterprise networking including VPNs, Firewalls, and PBX systems;Understanding of IT security, high availability, and disaster recovery concepts;Detail-oriented in planning, implementation, documentation, troubleshooting, and follow-up;The ability to multi-task and work across a range of projects with various timelines and priorities;Ability to work independently or in a group environment;Self-starter and capable of working effectively with interruption;Must be able to work flexible hours (nights/weekends) as needed;English — excellent verbal level + technical documentation.Conditions:Competitive starting compensation, which considers the experience and skills of the candidate. Form of payment — monthly, without delay, based on Invoice — Bank transfer/Payoneer/PayPalJob location options: remotelyWorking hours: from 14:30 to 23:30 EEST, incl. breakPaid vacation and sick leaveOpportunities for professional and career growth and development
IT Lead generation specialist
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Dinamicka Development invites the IT Lead generation specialist to a team that will help us achieve our goals of acquiring customers while maintaining the competitiveness and innovation of our company. Requirements.2+ years of experience in IT sales prospecting, lead research, and generation; experience working in B2B domain; Understanding of software development life cycle and IT tech stacks;Experience with LinkedIn, Sales Navigator, email outbound outreach;English: Upper-intermediate (B2) and higher. Experience in data collectionUnderstanding of company organizational structure and rolesExperience in conducting email campaigns (MailChimp, etc) Would be a plus.Finding direct emails and phone numbers using various search tools (Google, LinkedIn,Crunchbase, etc.)Lead generation: LinkedIn, email, events, etc.Operating on CRM systemPreparing email campaignsAnalytical mind The desire to earn Preparing monthly reports and collect metricsCompany offers.Competitive salary level;English classes;Exciting and challenging startup projects;Ability to practice English and communication skills through permanent interaction with clients from all over the world;Career development opportunity;Informal and friendly atmosphere;Cozy office near the city center;The ability to focus on your work: a lack of bureaucracy and micromanagement;Flexible working hours (start your day between 9:00 and 12:00);Team buildings, corporate parties;Paid vacation (24 working days) and sick leaves. Medical insuranceStable salary. Friendly, young team. Courses trainings.
Срочно требуется IT специалист
, Бровари, Київська область
Срочно требуется IT специалистЗАРПЛАТА20 000 - 40 000 грн. / за місяцьТИП ЗАЙНЯТОСТІПовна зайнятістьГРАФІК РОБОТИПовний робочий деньДосвід роботи: Без досвіду роботиПідходить кандидатам: СтудентамЗ проживаннямОПИССрочно требуется IT специалист В офис Требования мингимальные знания ПК , остальное расскажем покажем
IT специалист в офис
, Київ, Київська область
Срочно требуется IT специалистЗАРПЛАТА20 000 - 40 000 грн. / за місяцьМІСЦЕЗНАХОДЖЕННЯКиїв, ПодільськийТИП ЗАЙНЯТОСТІПовна зайнятістьГРАФІК РОБОТИПовний робочий деньДосвід роботи: Без досвіду роботиПідходить кандидатам: СтудентамЗ проживаннямОПИССрочно требуется IT специалист В офис Требования мингимальные знания ПК , остальное расскажем покажем