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Огляд статистики зарплатні професії "SEM в Україні"

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Огляд статистики зарплатні професії "SEM в Україні"

17 667 ₴ Середня зарплата в місяць

Рівень середньої зарплатні за останні 12 місяців: "SEM в Україні"

Валюта: UAH USD Рік: 2024
На гістограмі зображено зміну рівня середньої заробітної плати професії SEM в Україні.

Розподіл вакансії "SEM" по областям Україні

Як видно з діаграми, в Україні найбільшу кількість вакансій професії SEM відкрито в Чернівецькій області. На другому місці - Дніпропетровська область, а на третьому - Одеська область.

Рейтинг схожих вакансій по рівню заробітної плати в Україні

Серед схожих професій в Україні найбільш високооплачуваною вважається B2B Digital Marketing. За даними нашого сайту, рівень середньої зарплатні становить 25000 грн. На другому місці - Lead Traffic manager з зарплатнею 22000 грн, а на третьому - Сео специалист з зарплатнею 20091 грн.

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Content Specialist
SKELAR, Київ
SKELAR — український венчур білдер, який будує міжнародні tech-бізнеси. Разом із ко-фаундерами збираємо сильні команди, щоб перемагати на глобальних ринках.Сьогодні в SKELAR десяток бізнесів у різних нішах — від EdTech до SaaS. Це — компанії, що мають відзнаки від Product Hunt, потрапляють у рейтинги ТОП-стартапів та продуктових компаній України, займають найвищі шаблі в AppStore та розробляють платформи, якими користуються мільйони людей. А ще, про бізнеси SKELAR пишуть TechCrunch, Wired та інші світові медіа.Зараз ми у пошуку Content Specialist у нашу портфельну компанію TENTENS Tech.TENTENS Tech – українська IT-компанія, що розробляє платформи у сфері стрімінгу та social discovery. Команда TENTENS Tech має досвід успішних запусків десятків платформ, якими користуються мільйони людей на всіх континентах світу (окрім Антарктиди, поки що). А слоган We don’t think limits відображає як стратегічне мислення компанії, так і мотивацію команди завжди мчати далеко за горизонт.Основні виклики:—  Прискорений професійний ріст у PR, репутаційному менеджменті та контент-маркетингу з акцентом на різноманітність завдань;— Управління репутацією в пошукових системах, де від тебе залежатиме сприйняття бренду;—  Створення контенту різних форматів з балансуванням швидкості та якості, використовуючи AI;— Дистрибуція контенту через власні канали та залучення зовнішніх платформ;—  Командна робота з СММ, контент-менеджерами, дизайнерами для забезпечення неперервної дистрибуції;— Дослідження різних напрямів для розширення дистрибуції, вивчення індустрії та конкурентів;Ключові вимоги:—  Досвід створення та дистрибуції PR та маркетингового контенту через різні канали;— Генерація якісного контенту з використанням AI, швидка адаптація до тематик; — Володіння англійською на рівні мінімум B2 для створення контенту та спілкування з підрядниками;— Знання SEO, Google Analytics, CMS/CRM, СММ-планерів і інших інструментів; — Знання сучасного digital-ландшафту та трендів у PR і контент-маркетингу;Додаткові переваги:— Мультиакаунтинг – досвід керування численними акаунтами в соцмережах та інших медіа через проксі.Окрім бізнесів, ми розвиваємо благодійний фонд SKELAR foundation від співробітників нашого venture builder’а на підтримку ЗСУ. В межах ініціативи створюємо та фінансуємо великі проєкти, що допомагають наближати нашу перемогу.SKELAR — середовище для самореалізації людей, які здатні створити успішні компанії. Ми такі компанії називаємо the next big everything. Віримо в їх потужність та масштаб. Ми плануємо й надалі розвивати tech-бізнеси, підкорювати глобальні ринки та працювати задля перемоги України Для цього створили всі можливості всередині нашого венчур білдера:— 8 інфраструктурних команд, які допомагають бізнесам закривати будь-які питання: від рекрутингу і комунікацій до фінансів та юридичних питань;— Спільнота фаундерів, які вже запустили не один бізнес й можуть ділитися практичним досвідом;— Внутрішні клуби за професійними напрямками: маркетинг, розробка, фінанси, рекрутинг;— Тренінги, курси, відвідування конференцій;— Медичне страхування, корпоративний лікар та психолог.Нумо разом будувати the next big everything!
Junior Category Manager - rekrutacja online
HRK S.A., Warszawa, mazowieckie, Polska
Dla naszego Klienta, międzynarodowego dostawcy profesjonalnego sprzętu i wyposażenia poszukujemy osoby, która dołączy do zespołu marketingu odpowiedzialnego za zarządzanie kategorią.Junior Category ManagerMiejsce pracy: Warszawa Zadania: Zarządzanie kategorią produktów sprzętu profesjonalnego i osiąganie celów w zakresie obrotu i marż zysku. Analiza danych rynkowych i wsparcie sprzedaży produktów w poszczególnych kanałach sprzedaży. Wprowadzanie i pozycjonowanie nowych produktów, przegląd cen i asortymentu wraz z aktualizacją. Wspieranie zespołu sprzedaży prezentacjami handlowymi, szkoleniami produktowymi, planowaniem promocyjnym oraz uczestnictwem w imprezach i spotkaniach z klientami. Wspieranie zespołów funkcyjnych: sprzedaż, finanse, obsługa klienta w zakresie działań związanych z produktem i marketingiem. Współpraca z europejskimi zespołami ds. zarządzania produktami i marketingu w celu terminowego wprowadzania na rynek nowych produktów i materiałów promocyjnych. Uaktualnianie platform internetowych i mediów społecznościowych o treści promocyjne i produktowe. Poszukiwanie nowych możliwości rynkowych, propozycje działań sprzedażowych i promocyjnych. Udział w organizacji imprez branżowych i prezentacji dla klientów. Wymagania: 1-2 lata doświadczenia na stanowisku marketingowym w branży rozwiązań technicznych. Umiejętności analityczne. Doskonałe umiejętności organizacyjne i w zakresie zarządzania projektami. Umiejętności komunikacyjne i prezentacyjne umożliwiające komfortowe powadzenie prezentacji w większych grupach. Umiejętności obsługi komputera: MS Word, PowerPoint, Excel, Outlook. Dobre zrozumienie mechanizmów mediów społecznościowych i Internetu. Język angielski – bardzo dobry (wykorzystywany w codziennej pracy). Oferujemy: Niezbędne narzędzia pracy (laptop, telefon komórkowy). System premiowy. Możliwość pracy zdalnej.  Duża samodzielność i odpowiedzialność. Szkolenia produktowe. Świadczenia pozapłacowa (opieka medyczna, ubezpieczenie na życie, pakiet kafeteryjny).
Middle React Developer
GlobalLogic, Ukraine, Lviv
Description: The client is the market leader in streaming entertainment devices and operates the most popular TV streaming platform in the USA. They strive to provide users with high-quality products and services, therefore quality and enhancements are essential parts of each and every project.Client’s streaming players and services make millions of users happy by connecting them with the content they enjoy. Users from North America, Latin America, and some European countries can already get their favorite content in the most convenient way.Content testing department: Manual and semi-automatic testing of films, tv-series, live TV channels, and other video content for compliance with technical requirements, namely: quality of the video, audio, and metadata.Requirements: 1 year of commercial ReactJS development experienceStrong knowledge of JavaScript;Understanding of SDLC;Strong understanding of client-side programming;Knack for writing clean, readable code;Troubleshooting skills (application monitoring, debugging, profiling);Git;Strong English for daily communication with client experts and team members across the Globe.Good to Have:Ability to work from the Lviv’s office.Figma knowledge. Responsibilities: Implement features;Fix issues;Perform code review;Participate in team meetings;Preparing the technical documentation;Collaborating closely with other engineers, product owners and testers to identify and solve challenging problems. What We Offer Empowering Projects: With 500+ clients spanning diverse industries and domains, we provide an exciting opportunity to contribute to groundbreaking projects that leverage cutting-edge technologies. As a team, we engineer digital products that positively impact people’s lives.Empowering Growth: We foster a culture of continuous learning and professional development. Our dedication is to provide timely and comprehensive assistance for every consultant through our dedicated Learning & Development team, ensuring their continuous growth and success.DE&I Matters: At GlobalLogic, we deeply value and embrace diversity. We are dedicated to providing equal opportunities for all individuals, fostering an inclusive and empowering work environment.Career Development: Our corporate culture places a strong emphasis on career development, offering abundant opportunities for growth. Regular interactions with our teams ensure their engagement, motivation, and recognition. We empower our team members to pursue their career goals with confidence and enthusiasm.Comprehensive Benefits: In addition to equitable compensation, we provide a comprehensive benefits package that prioritizes the overall well-being of our consultants. We genuinely care about their health and strive to create a positive work environment.Flexible Opportunities: At GlobalLogic, we prioritize work-life balance by offering flexible opportunities tailored to your lifestyle. Explore relocation and rotation options for diverse cultural and professional experiences in different countries with our company.About GlobalLogic GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world.By integrating experience design, complex engineering, and data expertise—we help our clients imagine what’s possible, and accelerate their transition into tomorrow’s digital businesses.Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries.GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.
Junior Python engineer for Recorded Future
N-iX,
We are looking for an outstanding Middle Python Engineer for Recorded Future. Recorded Future’s Security Intelligence Solutions are used by our clients to stay on top of threats to their business. In our tools, they can create alerts or search, analyze and process the cybersecurity information we are providing. The Applications team is responsible for building and continuously improving our web app, browser extension, and mobile app. These apps are built on top of our immense dataset collected by other parts of the organization.You will work with our Product Insights group, helping to work on data pipelines and help drive better business decision-making.Responsibilities:Migrate all data from MongoDB and ElasticSearch to Amazon RedshiftConduct independent, targeted investigations and propose solutions to improve the reliability and efficiency of our data sourcing pipelinesCollaborate with other departments to make sure they can access and understand the data we have to offer (ie. Insikt, Data Science, Marketing, etc…)Automate business processes to create a more seamless end-user experience for our clients, by connecting internal systems together and keeping them in sync.Requirements:Confidence manipulating data in PythonPrior experience with Amazon Redshift, MongoDB, ElasticsearchStrong communication skills in English and unafraid to ask questionsHigh motivation and a sense of ownership over your workWe offer:Flexible working format - remote, office-based or flexibleA competitive salary and good compensation packagePersonalized career growthProfessional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)Active tech communities with regular knowledge sharingEducation reimbursementMemorable anniversary presentsCorporate events and team buildingsOther location-specific benefits
Senior Engineering Manager
HAYS, Kraków, malopolskie, Polska
Senior Engineering ManagerKrakówNR REF.: 1186666Your new company For our client, a company that provides SaaS products related to sales, customer support, and other customer communications, we are looking for a Senior Engineering Manager. Your new role Do you seek to make an impact on large scale applications serving millions of requests per minute? Are you passionate about driving the core platform changes empowering hundreds of feature teams?We are seeking a Sr. Engineering Manager to lead company39s platform initiatives and inspire change through organization. You will lead 2+ scrum teams composed by highly skilled engineers with a deep passion about their craft. Your goal will be to build a solid and productive technical platform on top of which hundreds of feature teams can build great features for our customers. We care about simplicity, consistency and developer happiness while being pragmatic. We value bias for action and innovative bold ideas. We aspire to contribute back to the open source community powering our internal stack (e.g., Ruby and Ruby on Rails) by releasing open source software and shaping existing one.We are searching for a technical engineering manager capable of diving deeply into technical issues, acting as a mentor, leading by example, and crafting effective roadmaps.Key ResponsibilitiesLeading the team(s) responsible for Ruby and Java ecosystems at the companyInfluencing technical roadmaps according to company business objectives.Attracting, recruiting and retaining top talent.Inspiring changes, managing process and technology.Conducting regular, open, action-oriented 1:1s with your reports.Supporting team members in establishing targeted, attainable goals that cultivate their professional development and enhance their learningProviding regular, compassionate, and direct feedback to your team members.Own team processes and rituals.Crafting an inclusive and open team culture.What you39ll need to succeed 5+ years of engineering leadership experience.Previous experience writing large-scale backend code in a language like Ruby, Java or Go.Excellent interpersonal skills and ability to explain sophisticated technical concepts.Proven understanding of software reliability, scalability and performance concepts.Strong knowledge of software architecture and programming languagesWhat you need to do now If you39re interested in this role, click 39apply now39 to forward an up-to-date copy of your CV, or call us now.Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
SMM-менеджер
STATUS GROUP, ТОВ, Київ
Основні обов'язки SMM-менеджераРозробка стратегіїОдне з основних завдань спеціаліста з SMM – це розробка успішної стратегії. Для цього йому потрібно визначити цілі, дослідити аудиторію, вибрати соціальні платформи, що найбільш підходять цій аудиторії та бізнесу, підготувати контент-план тощо.Створення унікального контентуСтворення та публікація контенту (тексти, графіка, відео, аудіо, опитування, конкурси та ін.) — важливий напрямок роботи SMM-менеджера. Усі матеріали мають бути цікавими та привабливими для цільової аудиторії.Залучення аудиторіїРобота SMM-ника націлена на залучення аудиторії, тому він повинен знати та ефективно використовувати актуальні методи просування та проведення рекламних кампаній. Для цього важливо налагодити співпрацю з інфлюєнсерами, шукати та тестувати інші інструменти залучення підписників і клієнтів.Спілкування з аудиторієюОдин з основних обов'язків фахівця — взаємодія з клієнтами та підписниками: відповіді на питання, розв'язання проблем, залучення аудиторії через конкурси, опитування тощо. Тобто створення сприятливої атмосфери комунікації з метою формування позитивного образу бренду.Аналітика та оптимізація кампанійНаступний напрямок роботи — моніторинг та аналіз ефективності рекламних кампаній у соціальних мережах за допомогою аналітичних інструментів. На основі отриманих даних фахівці працюють над удосконаленням стратегій та тактик роботи у соціальних мережах, щоб покращити результативність.Співпраця з іншими відділамиШироке коло обов'язків SMM-фахівця передбачає взаємодію з відділами маркетингу, продажу та клієнтського обслуговування. Така співпраця допомагає реалізовувати стратегію та своєчасно адаптувати її відповідно до змін в індустрії та поведінці аудиторії.Якісно виконувати всі перелічені обов'язки зможе фахівець, який добре розуміється на аналітиці, трендах соціальних мереж, вміє створювати контент і може ефективно взаємодіяти з аудиторією.Що повинен знати та вміти SMM-спеціалістСтворення контенту. Уміння генерувати візуально привабливий високоякісний контент різного типу, зокрема, текстовий і графічний, а також відео та інші мультимедійні матеріали.Копірайтинг. Навички написання цікавих та змістовних текстів для рекламних повідомлень, описів продуктів та інших матеріалів, які привертають увагу аудиторії.Реклама в соціальних мережах. Знання рекламних платформ у соціальних мережах (наприклад, Facebook Ads, Instagram Ads, LinkedIn Ads) та вміння створювати та оптимізувати рекламні кампанії.Аналітика. Уміння використовувати аналітичні інструменти для вимірювання ефективності кампаній та здійснення аналізу даних для вдосконалення стратегій.Знання трендів. Моніторинг загальних тенденцій у соціальних мережах, розуміння того, які типи контенту та які платформи саме зараз популярні та цікаві цільовій аудиторії.Соціальні навички. Здатність взаємодіяти з аудиторією, відповідати на коментарі та повідомлення, створюючи позитивний досвід спілкування з брендом.Стратегічне мислення. Розуміння цілей бізнесу та вміння розробляти SMM-стратегії, які допомагають їх досягати.Технічні навички. Розуміння роботи різних платформ соціальних мереж, знання основ SEO (Search Engine Optimization), навички роботи з різними програмами та інструментами для аналізу даних та створення контенту.Творчість та інновації. Здатність вигадувати нові та цікаві ідеї для контенту та рекламних кампаній, які допоможуть компанії перевершити конкурент
Перекладач з англійської на українську
Workman Publishing, Бровари
Requirements, wishes: We need the expertise of a professional who can deal with editing English into Ukrainian. Some words from the lexicon and usage can be found in different dialects and regional usage. Therefore, your deep understanding of the Ukrainian language and its nuances is key to this project. Skills and abilities: - native speaker of Ukrainian - Great experience in editing Ukrainian texts - Solid knowledge of Ukrainian dialects and semantics - Excellent attention to detail Although the language of the pair is precise, I recommend that this post be edited from English to Ukrainian. Be ready to give an example of your previous ranks. Thank you!
Materials and Process Engineering Manager
Boeing, Kyiv, Kyiv city, ua
Job Description Qualifications:At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity, and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful, and inclusive, with great opportunities for professional growth. Find your future with us.Boeing Ukraine is currently looking for Materials, Process and Physics (Flammability) Engineering Manager to join their team in Kyiv, Ukraine.Position Responsibilities: Active communication with Customer on forecast and scope of upcoming work, required resources and possible risks. Interact with Customer for confirmation and approval of project and processes requirements, including quality, budget and terms. If necessary, clarification of technical requirements.Participation in long-term and short-term planning activities. Define and track project goals.Define resources required for project execution.Project execution: monitors progress of work and its accordance to requirements, systematic analysis of work results, reports to leadership about work progress and results.Manage and control project budget. Plan, confirm, organize and supervise project overtime works.Summarize results of project execution together with technical leads, discipline leaders and Customer.Provide systematic receiving of the information about Customer’s satisfaction, analyze this information and if necessary develop corrective actions. Reports to leadership about results of analysis of Customer’s satisfaction.Searching for opportunities to further development of projects.Basic Qualifications (Required Skills/Experience): Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science.Advanced English.Existing rights to work in Ukraine.Preferred Qualifications (Desired Skills/Experience): Strong technical (certification processes knowledge) and organizational skills .Leadership skills. Successful experience in leading of project groups.Work experience as part of international team.Ability to build positive relationship with customer.Ability to coordinate and manage short term and long term projects.Risk analysis and risk management skills.Good presentation skills.Flexibility, out of box thinking.Ability to make decisions in uncertain environment and take risksStrong communication skills, teamwork, initiative, integrity, attention to details.At Boeing, we care deeply about the wellbeing of every employee. Some of the benefits open to you include:Market competitive salary and bonuses.Medical insurance for you and your family (Health plan includes medical, surgical and dental care, planned and emergency inpatient treatment, ambulance service and prescription drugs)Life insurance.Sport reimbursement.Well-being support.Professional skills development via educational assistance program and certification.Benefit from Employee Recognition Program.Cooperate and exchange knowledge with world class global engineering team.Broaden your experience in international aviation projects, technical workshops, and hackathons.Relocation: This position does not offer relocation. Candidates must live in the immediate area or relocate at their own expense.Employer will not sponsor applicants for employment visa status. Equal Opportunity Employer:Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers. Bold innovators and dreamers. Join us, and you can build something better for yourself, for our customers and for the world.Relocation:No relocation availableExport Control Requirement:Not an export control positionSafety Sensitive:This is not a safety sensitive positionContingent Upon Award ProgramThis position is not contingent upon program awardExperience Level:Manager - KJob Type:RegularJob Code:6G5AMK (6C6)
Project Manager - Design Engineering
Boeing, Kyiv, Kyiv city, ua
Job Description Qualifications:Boeing Ukraine is currently looking for Project Manager - Design Engineering to join their team in Kyiv, Ukraine.Position Responsibilities: Active communications with Customer (Boeing Commercial Airplanes Engineering Groups) on forecast and scope of upcoming work, required resources and possible risks. Interact with Customer for confirmation and approval of project and processes requirements, including quality, budget and terms. If necessary, clarification of technical requirements.Participation in long-term and short-term planning activities. Provide inputs to organization business plan. Define project goals (including quality goals, timely work implementation and Customer satisfaction), focused of organization’s and business unit goals achievement in accordance with project development strategy and requirements of internal documentation. Tracking of project goals achievement.Define resources required for project execution: together with technical leads develop staffing plan, organizational chart, define required tools and processes. If necessary, coordinate with Interiors and other discipline leaders, business units and Capacity & Capability leadership.Project execution: monitors progress of work and its accordance to requirements, systematic analysis of work results, reports to leadership about work progress and results.Manage and control project budget. Plan, confirm, organize and supervise project overtime works.Support of organization Quality Management System according to ISO2001/AS9100 standards. Develop and keep up to date necessary project documentation: project plan, performance metrics etc. Identify risks and possible negative consequences and take appropriate actions.Summarize results of project execution together with technical leads, discipline leaders and Customer. Manage Lessons Learned documentation.Provide systematic receiving of the information about Customer’s satisfaction, analyze this information and if necessary develop corrective actions. Reports to leadership about results of analysis of Customer’s satisfaction.Provide assurance and implementation of organization’s guidelines and regulations, ethics policies, safety rules, rules of company’s property use, optimize working time use.Looks for opportunities to further development of projects, builds long-term relationship with Customer, searches and implements B2B solutions.Basic Qualifications (Required Skills/Experience): Master degree or equivalent in Engineering or/and Aerospace Advanced EnglishExisting rights to work in UkrainePreferred Qualifications (Desired Skills/Experience): Experience in project managementLeadership skills. Successful experience in leading of project groupsWork experience as part of international teamAbility to build positive relationship with customerAbility to coordinate and manage short term and long term projectsRisk analysis and risk management skillsGood presentation skillsFlexibility, out of box thinkingAbility to make decisions in uncertain environment and take risksStrong communication skills, teamwork, initiative, integrity, attention to detailsAt Boeing, we care deeply about the wellbeing of every employee. Some of the benefits open to you include:Market competitive salary and bonusesMedical insurance for you and your family (Health plan includes medical, surgical and dental care, planned and emergency inpatient treatment, ambulance service and prescription drugs)Life insuranceSport reimbursementWell-being supportProfessional skills development via educational assistance program and certificationBenefit from Employee Recognition ProgramCooperate and exchange knowledge with world class global engineering teamBroaden your experience in international aviation projects, technical workshops, and hackathonsRelocation: This position does not offer relocation. Candidates must live in the immediate area or relocate at their own expense.Equal Opportunity Employer:Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers. Bold innovators and dreamers. Join us, and you can build something better for yourself, for our customers and for the world.Relocation:No relocation availableExport Control Requirement:Not an export control positionSafety Sensitive:This is not a safety sensitive positionContingent Upon Award ProgramThis position is not contingent upon program awardExperience Level:Manager - KJob Type:RegularJob Code:6C1KMK (6C8)
Marketing Support Specialist - Ukraine (Fully Remote)
Pitchbox, null, ua
Our software company is in search of a Marketing Support Specialist to strengthen our Customer Success team. As we broaden our global support coverage, we're adding new team members. This is a full-time, permanent, remote position, and we're particularly interested in candidates from Ukraine . Essential Duties & Responsibilities Provide high-quality digital marketing support to our customers globally. Handle inbound and outbound customer service activities via live chat, email, phone, and Zoom. Respond to customer inquiries about product details, technical support, billing issues, and more. Log support tickets corresponding to customer-reported incidents. Update and track the status within the ticketing system. Gather customer feedback on reported issues. Liaise with the relevant departments for resolution. Develop a consultative relationship with assigned accounts, conduct training sessions, and ensure consistent customer engagement and satisfaction. Assist with onboarding and training new customers, and maintain those working relationships to ensure customers effectively utilize the platform and adhere to best practices. Prepare periodic reports for the management team. Experience and Qualifications Minimum of 2 years in customer success, account management, or B2B client service experience. Experience with ticketing and live chat support. Excellent verbal and written business communication skills in English. Fluent English is a must. Excellent interpersonal skills; comfortable and proficient in customer interactions. Ability to uphold customer relationships, professionalism, and high ethical standards. Ability to manage customer escalations and challenging interactions in a calm and dignified manner. Ability to liaise with various internal teams to resolve customer-reported tickets. Advanced proficiency in relevant Google Suite and Microsoft Office software. Excellent organizational skills with keen attention to detail. Good time management and the ability to prioritize effectively. Bonus Points Experience in software support (especially SaaS). Familiarity with ticketing systems such as Zendesk. Experience with CRM software (e.g. Salesforce, Hubspot, Pipedrive). Account management experience with a focus on client relations. Technological adeptness. Knowledge of SEO, PR, and Digital Marketing. University degree. Outgoing, sociable, and engaging. The Opportunity At Pitchbox, we understand that outstanding individuals might not always fulfill every requirement listed in a job description. We encourage you to apply if you resonate with this role and our company, even if you do not meet all the criteria. We value potential as much as experience. We're eager to explore the unique ways you can contribute to our mutual success. Growth Potential This role offers growth potential for the candidate to take on Account Management responsibilities after gaining sufficient product knowledge and experience. Salary We offer competitive market rates for all positions based on qualifications and experience. Salary will be paid in US dollars. About Pitchbox: As we approach our 11th business anniversary, Pitchbox empowers marketing teams at many of the world's top brands, publishers, and agencies. Our comprehensive suite of marketing automation software products is trusted by thousands of professionals across 57 countries. Despite market uncertainties, we've noticed an increasing demand over the past three years. With significant investments in AI, automation, and new product development, we are strategically positioned for sustained growth and an ongoing surge in demand for our products in the near future. Role This role is sometimes referred to as Customer Success Specialist, Customer Success Analyst, Customer Success Representative, Customer Success Manager, Software Support Specialist, Software Support Engineer, Software Support Analyst, Technical Support Specialist, Technical Support Engineer, Technical Support Advisor, Application Support Analyst, Service Desk Advisor, Customer Support Advisor, Customer Support Analyst, Account Manager, Sales Engineer, Client Relations Specialist, Customer Education Specialist, Implementation Specialist. Apply NOW for immediate consideration.