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Огляд статистики зарплатні професії "Customer Service в Львівській області"

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Огляд статистики зарплатні професії "Customer Service в Львівській області"

15 000 ₴ Середня зарплата в місяць

Рівень середньої зарплатні за останні 12 місяців: "Customer Service в Львівській області"

Валюта: UAH USD Рік: 2024
На гістограмі зображено зміну рівня середньої заробітної плати професії Customer Service в Львівській області.

Розподіл вакансії "Customer Service" по областям Львівській області

Як видно з діаграми, в Львівській області найбільшу кількість вакансій професії Customer Service відкрито в . На другому місці - Винники, а на третьому - Жолкіїв.

Рейтинг регіонів Львівській області за рівнем зарплатні для професії "Customer Service"

Як видно з діаграми, в Львівській області найбільшу кількість вакансій професії Customer Service відкрито в . На другому місці - Винники, а на третьому - Жолкіїв.

Рейтинг схожих вакансій по рівню заробітної плати в Львівській області

Серед схожих професій в Львівській області найбільш високооплачуваною вважається Sales. За даними нашого сайту, рівень середньої зарплатні становить 25000 грн. На другому місці - HR з зарплатнею 14759 грн, а на третьому - Development з зарплатнею 14000 грн.

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Customer support representative (English + German)
Betcare, Львів
WHO WE ARE Hi, we’re BetCare.Our company specializes in multilingual customer care where we put heavy focus on sales, conversion, and customer reactivation strategies. Our clients are primarily from Europe, Canada, and Australia, so we operate in licensed markets globally.Our team members' strongest skills are Positive Language, Care and Sales. Our approach to every contact is to provide an excellent service experience in order to open up the customer to a sale.?WHO WE ARE LOOKING FOR We are looking for Customer Service Agents with a high level of English and German to join our international team and add more diversity to the mix. We don’t care about your background — you are yours, as they say — though this position has its requirements and ground rules: you have to be a personable and reliable team player with a customer service mindset, the ability to multitask and think on your feet whilst calmly handling customer queries with a smile.MAIN RESPONSIBILITIES- To provide top-notch customer service to the players in chat and email communications to ensure their satisfaction (no calls).- To report on common issues and flag anything urgent.- To approach customers proactively about the selected promotions.- To support with some translations as our "go-to" native speaker.A FEW MUSTS- Be fluent in written English and German.- Be interested in learning about iGaming and increasing your tech knowledge.- Be available to work different shiftsWHAT WE OFFER Fully remote work. In case you are Lviv based — ability to attend the office (which is absolutely pet-friendly ).Extensive training program, which will help you to learn a new field and best practices. (It is fully paid after successful completion).Diverse paid times off.Presents and bonuses from the company.Full training and mentorship during the probation are provided, so experience in the domain is not required (but is a definite plus for you). WE VALUE respect, transparency, commitment, responsibility, attention to detail, and fun. WE DESPISE dishonesty in any form, exaggerated snobbism, and unprofessional work ethics. Can you relate to this? If your answer is «Hell Yes» go ahead and apply!
Senior Python SDET
GlobalLogic, Ukraine, Lviv
Description: Our Customer is one of the biggest companies on the market of home entertainment consumer electronics devices that strives to provide their clients with high-quality products and services.Project goals include automation testing of the video and audio content and other services available via digital media players using a custom test automation framework.Requirements: 4+ years of hands-on experience in software testing development (TestRail experience will be huge +);Strong knowledge and experience in Python;Experience in developing custom tools and reports;Experience in developing and supporting testing frameworks;Hands-on experience with automation systemsUnderstanding of Page Object pattern, knowledge of other automation patterns;Good working knowledge of at least one Linux/Unix-based platform as well as Windows;Experience in QA methodologies, a clear understanding of QA processes and artifacts;Experience with hardware automation;Upper-Intermediate written and verbal English communication skills developed interpersonal skills;Experienced in developing test plans and test casesGood debugging skillsKnowledge of continuous integration tools (Jenkins/Hudson, TeamCity, Maven, Gradle)Hands on experience and proficiency in Linux/Unix systemsHands on experience with developing and testing Web servicesExperience working with remote team Responsibilities: Developing new and updating existing custom tools and reports;Working with the solid automation test framework and infrastructure;Updating framework methods and controllers.Code review;Debugging issues and creating bug reports;Documentation creation;Communication with international teams (US, UK) #LI-VB1 What We Offer Empowering Projects: With 500+ clients spanning diverse industries and domains, we provide an exciting opportunity to contribute to groundbreaking projects that leverage cutting-edge technologies. As a team, we engineer digital products that positively impact people’s lives.Empowering Growth: We foster a culture of continuous learning and professional development. Our dedication is to provide timely and comprehensive assistance for every consultant through our dedicated Learning & Development team, ensuring their continuous growth and success.DE&I Matters: At GlobalLogic, we deeply value and embrace diversity. We are dedicated to providing equal opportunities for all individuals, fostering an inclusive and empowering work environment.Career Development: Our corporate culture places a strong emphasis on career development, offering abundant opportunities for growth. Regular interactions with our teams ensure their engagement, motivation, and recognition. We empower our team members to pursue their career goals with confidence and enthusiasm.Comprehensive Benefits: In addition to equitable compensation, we provide a comprehensive benefits package that prioritizes the overall well-being of our consultants. We genuinely care about their health and strive to create a positive work environment.Flexible Opportunities: At GlobalLogic, we prioritize work-life balance by offering flexible opportunities tailored to your lifestyle. Explore relocation and rotation options for diverse cultural and professional experiences in different countries with our company.About GlobalLogic GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world.By integrating experience design, complex engineering, and data expertise—we help our clients imagine what’s possible, and accelerate their transition into tomorrow’s digital businesses.Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries.GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.
Product Implementation Analyst (Deployment and Support) for Doctor Eleks
ELEKS, Lviv
ELEKS is looking for a Product Implementation Analyst for Doctor ELEKS in Lviv.ABOUT PROJECTDoctor ELEKS is a smart medical information system that allows healthcare organizations to deliver improved patient care at a lowered cost by automating and streamlining complex operating processes and clinical data management practices.The mission of the product is to accelerate the quality and value of health care service delivery.REQUIREMENTSUnderstanding how relational databases workBasic skills in MS SQL Server DBMSBasic skills in working with SQL Server Management Studio (users/accesses)Confident skills in writing T-SQL code:understanding the application of database objectsunderstanding the logic of work and building a database queryunderstanding of the construction of procedures/viewsworking with data (sampling, updating, deleting, filtering, sorting)Understanding database processes – backup/restore/shrinkBasic skills in working with OS Windows Server and OS WindowsPre-Intermediate level of EnglishWILL BE A PLUSBachelor’s degree or higher in Computer Engineering or completed IT coursesThe ability to see the overall picture, correctly plan the approach to workAbility to work independently and self-organizedAbility to think analytically and develop solutions that meet customer needsPlanning, organization and time management skillsPurposefulnessRESPONSIBILITIESImplementation of the “Doctor Eleks” product at the client (direct work with the client, analysis of the client’s business process, deployment of the “Doctor Eleks” MIS product, customization of the MIS functionality to the client’s needs and processes)Support of existing MIS installations of customers (execution of customer tasks, customer support in chats, updates of MIS)Filling the MIS database for the client (document templates (in the template designer), reporting, and other data required for MIS operation)MIS testing before releases (Testing according to the test plan and test cases of the MIS functionality)Write/maintain existing t-sql code (procedures for reports or custom processes, view)Writing instructions and descriptions of new/existing MIS functionalityTraining clients to work with MIS (online/offline)Possible business trips to the client (start of the client’s work with MIS, at the client’s facility)What will you get with ELEKSCompetitive Social packageClose cooperation with a customerChallenging tasksCompetence developmentTeam of professionalsDynamic environment with low level of bureaucracyMedical insuranceABOUT ELEKSELEKS is a custom software development company. We deliver value to our clients, thanks to our expertise and experience gained from working as a software innovation partner since 1991.Our 2000+ professionals located in the Delivery Centers across Eastern Europe and sales offices in Europe and North America, provide our clients with a full range of software engineering services. These include product development, QA, R&D, design, technology consulting and dedicated teams.
Trainee С Embedded Developer
GlobalLogic, Ukraine, Lviv
Description: GlobalLogic Ukraine is inviting a Embedded C Developers to join its Lviv office.Customer is one of the biggest enterprise construction tools producer. They want to extend thier market with new functional and HW solutions.As a developer you will implement new and support existing of embedded system libraries, create integrated automatic hardware-in-the-loop testing systems to leverage production code quality.Requirements: We are looking for Embedded Software Developer (Trainee) to Lviv office who would like to:Get experience with embedded SW development for the microcontrollersIncrease theoretical and practical knowledge of C programming languageUnderstand and get practices of modern approach of the integration testing for the complete SW application on electronic deviceKey skills:C programming languageIntermediate English level would be niceBasic understanding of the Microcontrollers(MCU) and Digital/Analog electronicsNice to have:Version control systemsExperience with ARM Cortex-M based MCUsGood knowledge and work experience with Embedded interfaces (SPI, UART, CAN, I2C, RS485…)Knowledge of the real-time operating systems/MultithreadingUnderstanding of the Continuous Integration (CI) and either Continuous Delivery or Continuous Deployment (CD) of the software development process Responsibilities: Design, implement new features using C languageDevelop parts of embedded tool software acording to provided requirementsUpdate/maintenance of existing softwareDesign and implement software for the Unit and Acceptance testingDaily communication with customer#LI-ZK1 #LI-Onsite What We Offer Empowering Projects: With 500+ clients spanning diverse industries and domains, we provide an exciting opportunity to contribute to groundbreaking projects that leverage cutting-edge technologies. As a team, we engineer digital products that positively impact people’s lives.Empowering Growth: We foster a culture of continuous learning and professional development. Our dedication is to provide timely and comprehensive assistance for every consultant through our dedicated Learning & Development team, ensuring their continuous growth and success.DE&I Matters: At GlobalLogic, we deeply value and embrace diversity. We are dedicated to providing equal opportunities for all individuals, fostering an inclusive and empowering work environment.Career Development: Our corporate culture places a strong emphasis on career development, offering abundant opportunities for growth. Regular interactions with our teams ensure their engagement, motivation, and recognition. We empower our team members to pursue their career goals with confidence and enthusiasm.Comprehensive Benefits: In addition to equitable compensation, we provide a comprehensive benefits package that prioritizes the overall well-being of our consultants. We genuinely care about their health and strive to create a positive work environment.Flexible Opportunities: At GlobalLogic, we prioritize work-life balance by offering flexible opportunities tailored to your lifestyle. Explore relocation and rotation options for diverse cultural and professional experiences in different countries with our company.About GlobalLogic GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world.By integrating experience design, complex engineering, and data expertise—we help our clients imagine what’s possible, and accelerate their transition into tomorrow’s digital businesses.Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries.GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.
Junior Talent Acquisition Specialist (for people switching from support)
Outstaff Your Team, Lviv, Lviv Oblast, ua
Are you passionate about technology and eager to play a pivotal role in building high-performing tech teams? Join our team as a Junior Talent Acquisition Specialist and embark on a journey to uncover top talent within the IT industry. If you possess exceptional communication skills, a background in customer support, and a desire to immerse yourself in the world of technology, we want to hear from you. About Us: At Outstaff Your Team, we specialize in scaling tech teams for ambitious startups and leading tech companies globally. Our collaborative and supportive environment fosters growth and innovation, making us a trailblazer in tech talent acquisition. What You Will Do: Utilize our extensive CV database and external sources to identify and engage with top technical talent, focusing on various technology stacks and profiles. Collaborate closely with Hiring Specialists to understand hiring needs and priorities, providing them with a pipeline of qualified candidates. Act as a liaison between candidates and Hiring Specialists, facilitating communication and scheduling interviews. Evaluate candidate skills and fit for specific roles, providing valuable insights and recommendations to Hiring Specialists. Stay updated on industry trends and market insights to inform sourcing strategies and enhance candidate engagement. Serve as a brand ambassador, promoting our employer brand and values to prospective candidates. Requirements What We're Looking For: 1+ year of experience in a role involving customer support, with a strong understanding of customer interaction dynamics. Excellent communication skills, with fluency in both written and spoken Ukrainian and English (C1+). Passion for technology and a desire to further develop in the IT industry. Strong organizational skills and the ability to manage multiple tasks and priorities effectively. Ability to work both independently and collaboratively as part of a team. Knowledge of technology stacks used by different developers would be a definite advantage. Would Be a Plus: Hands-on experience with Applicant Tracking Systems (ATS) or other recruitment workflow tools. A proactive and resourceful mindset, with the ability to adapt to changing priorities and requirements. A keen interest in exploring and understanding various technology stacks and developer profiles. Good sense of humor Benefits We Offer: Remote work opportunity within Ukraine or a similar time zone, providing flexibility and work-life balance. Competitive monthly compensation in USD. Opportunity for professional and financial growth within a supportive and inclusive environment. Paid intensive training and trial period to help you succeed in your role (the role does not include conducting interviews as responsibilities). Great management with no bureaucracy. Outstaff Your Team Medical Policy.
HR Systems Administrator (Success Factors)
Renesas Electronics, Lviv, Lviv Oblast, ua
Job DescriptionTo support the global HR Systems team with different activities, including managing the HR Systems inbox, configuring, and testing system improvements within Success Factors, providing reports to the business and supporting other system activities and HR projects. Manage the HR Systems inbox, respond to queries and investigate potential causes of issues within our HR Systems. Provide regular reports to the business. Provide support to the end users of reports. Participate in testing of system improvements and other related projects: extensive testing of different scenarios and recording results (changes to the business rules, time off improvements, new functionalities, notifications, etc.), feedback on potential issues, document findings. Provide updates on the issue resolution progress in the weekly HR Systems and IT meeting. Support and participate in any HR system projects. Conduct data quality checks. QualificationsSuccess Factors configration experience.Intermediate level Microsoft Office skills (including MS Outlook, MS PowerPoint, MS Word and MS Excel). Strong organization and prioritization skills. Strong attention to detail. Good written and spoken English. Team player and self-motivated. Strong interpersonal skills and ability to build professional relationships. Proactive and positive attitude. Customer service focus. Delivery oriented, ability to meet deadlines and manage expectations. Company DescriptionRenesas is a global semiconductor company providing hardware and software solutions for a range of cutting-edge technologies including self-driving cars, robots, automated factory equipment, and smart home applications. We are a key supplier to the world’s leading manufacturers of the electronics you rely on every day; you may not see our products, but they are all around you.
HR Systems Administrator (Success Factors)
Renesas Electronics, Lviv, Lviv Oblast, ua
Job Description To support the global HR Systems team with different activities, including managing the HR Systems inbox, configuring, and testing system improvements within Success Factors, providing reports to the business and supporting other system activities and HR projects.  Manage the HR Systems inbox, respond to queries and investigate potential causes of issues within our HR Systems.  Provide regular reports to the business.  Provide support to the end users of reports.  Participate in testing of system improvements and other related projects: extensive testing of different scenarios and recording results (changes to the business rules, time off improvements, new functionalities, notifications, etc.), feedback on potential issues, document findings.  Provide updates on the issue resolution progress in the weekly HR Systems and IT meeting.  Support and participate in any HR system projects.   Conduct data quality checks.  Qualifications Success Factors configration experience. Intermediate level Microsoft Office skills (including MS Outlook, MS PowerPoint, MS Word and MS Excel).  Strong organization and prioritization skills.  Strong attention to detail.  Good written and spoken English.  Team player and self-motivated.  Strong interpersonal skills and ability to build professional relationships.  Proactive and positive attitude.  Customer service focus.  Delivery oriented, ability to meet deadlines and manage expectations.  Additional Information Friendly and highly professional team; Corporate lunch (once a week); 28 calendar days paid vacation; Medical insurance; English classes; Flexible working hours; Professional & personal growth. Renesas Electronics Corporation empowers a safer, smarter and more sustainable future where technology helps make our lives easier. The leading global provider of microcontrollers, Renesas combines our expertise in embedded processing, analog, power and connectivity to deliver complete semiconductor solutions. These Winning Combinations accelerate time to market for automotive, industrial, infrastructure and IoT applications, enabling billions of connected, intelligent devices that enhance the way people work and live. Learn more at www.renesas.com .  Renesas’ mission, To Make Our Lives Easier, is underpinned by our company culture, TAGIE. TAGIE stands for Transparent, Agile, Global, Innovative and Entrepreneurial. Our goal is to embed this unique culture in everything we do to succeed as a company and create trust with our diverse colleagues, customers and stakeholders. Renesas Electronics is an equal opportunity and affirmative action employer, committed to  supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read our  Diversity & Inclusion Statement .
Track & Trace Representative (Afterhours)
Zelh, Lviv, Lviv Oblast, ua
About us: Zelh is a fast-growing, passionate outsourcing company. Our mission is to be the most reliable company by offering and maintaining consistently high-quality services. We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy! At this point, Zelh is looking for the Track & Trace Representative to the logistics platform for the built world. Our client is a logistics solutions provider offering a wide range of transportation and freight management services. With a focus on efficiency, reliability, and customer satisfaction, our client aims to streamline supply chains and optimize logistics operations for businesses across various industries. Through innovative technology and a dedicated team of professionals, our client delivers tailored solutions to meet the unique needs of each client, ensuring timely and cost-effective delivery of goods and materials. Key Responsibilities: Monitoring Shipments: Utilize tracking systems and software to monitor the progress of shipments in real-time. Identify any delays, exceptions, or potential issues that may impact delivery schedules. Communication: Maintain regular communication with carriers, drivers, and internal teams to obtain status updates on shipments. Provide timely and accurate information to customers regarding the whereabouts of their freight and estimated delivery times. Issue Resolution: Proactively identify and address any issues or discrepancies related to shipment tracking. Work collaboratively with carriers and internal departments to resolve problems and minimize disruptions to the transportation process. Customer Support: Serve as the primary point of contact for customer inquiries regarding shipment status and tracking updates. Provide exceptional customer service by responding promptly to inquiries and addressing concerns effectively. Documentation: Maintain accurate records of shipment status, including tracking information, delivery confirmations, and any relevant documentation. Ensure compliance with company policies and regulatory requirements. Escalation Management: Escalate any critical issues or emergencies to appropriate personnel for immediate resolution. Keep stakeholders informed of significant developments and ensure transparency throughout the tracking process. Process Improvement: Identify opportunities to streamline tracking processes and improve efficiency. Collaborate with cross-functional teams to implement enhancements and best practices for tracking and tracing shipments. Working conditions: Working schedule: Shift: Mon - Fri 8 am - 5 pm EST / Mon - Fri 10:00am-7:00pm EST A supportive team Competitive Salary in USD Office mode of work 10+ business days of paid time off English courses Equipment provided Fragrant coffee from the barista in the office 1+ years of experience in the customer support field English level - upper-intermediate or higher Proficient in Microsoft Office (Outlook, Excel, Word) and use of office equipment Expert knowledge of team members' roles and responsibilities Ability to communicate effectively verbally and in writing, maintain cooperative effective working relationships within company, and support a team environment Must possess strong organizational and time management skills to meet department goals and deadlines Must be punctual and have excellent attendance
Track & Trace Representative (After-hours)
Zelh, Lviv, Lviv Oblast, ua
About us: Zelh is a fast-growing, passionate outsourcing company. Our mission is to be the most reliable company by offering and maintaining consistently high-quality services. We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy! At this point, Zelh is looking for the Track & Trace Representative to the logistics platform for the built world. Our client is a logistics solutions provider offering a wide range of transportation and freight management services. With a focus on efficiency, reliability, and customer satisfaction, our client aims to streamline supply chains and optimize logistics operations for businesses across various industries. Through innovative technology and a dedicated team of professionals, our client delivers tailored solutions to meet the unique needs of each client, ensuring timely and cost-effective delivery of goods and materials.Key Responsibilities:Monitoring Shipments: Utilize tracking systems and software to monitor the progress of shipments in real-time. Identify any delays, exceptions, or potential issues that may impact delivery schedules.Communication: Maintain regular communication with carriers, drivers, and internal teams to obtain status updates on shipments. Provide timely and accurate information to customers regarding the whereabouts of their freight and estimated delivery times.Issue Resolution: Proactively identify and address any issues or discrepancies related to shipment tracking. Work collaboratively with carriers and internal departments to resolve problems and minimize disruptions to the transportation process.Customer Support: Serve as the primary point of contact for customer inquiries regarding shipment status and tracking updates. Provide exceptional customer service by responding promptly to inquiries and addressing concerns effectively.Documentation: Maintain accurate records of shipment status, including tracking information, delivery confirmations, and any relevant documentation. Ensure compliance with company policies and regulatory requirements.Escalation Management: Escalate any critical issues or emergencies to appropriate personnel for immediate resolution. Keep stakeholders informed of significant developments and ensure transparency throughout the tracking process.Process Improvement: Identify opportunities to streamline tracking processes and improve efficiency. Collaborate with cross-functional teams to implement enhancements and best practices for tracking and tracing shipments.Working conditions:Working schedule:Shift: Mon - Fri 8 am - 5 pm EST / Mon - Fri 10:00am-7:00pm ESTA supportive teamCompetitive Salary in USDOffice mode of work10+ business days of paid time offEnglish coursesEquipment providedFragrant coffee from the barista in the office1+ years of experience in the customer support fieldEnglish level - upper-intermediate or higherProficient in Microsoft Office (Outlook, Excel, Word) and use of office equipmentExpert knowledge of team members' roles and responsibilitiesAbility to communicate effectively verbally and in writing, maintain cooperative effective working relationships within company, and support a team environmentMust possess strong organizational and time management skills to meet department goals and deadlinesMust be punctual and have excellent attendance