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Data Operations & Support Specialist
INTELLIAS, Ukraine (remote), Poland (remote)
Project Overview: We are seeking a highly organised and detail-oriented Revenue Data Management and Operational Support Specialist. This role will ensure the accuracy and integrity of revenue-related data, oversee the efficient operation of revenue tools and systems, and provide operational support for various revenue functions. Revenue Data Management and Operational Support Specialist will collaborate with the Revenue Operations, Sales Professionals, Analytics, Finance, and Service teams to deliver administrative support that optimizes the team’s performance and will assist in sales administrative duties in the areas of CRM, documentation.Responsibilities: Data Accuracy and Integrity:Ensure accurate and timely data capture and integration from various sources.Ensure data completeness and consistency through continuous quality checks and data enrichment.Ensure compliance with company policies and regulations related to revenue operations. Revenue Tools and Systems:Configure corporate CRM system: implement modification accordingly to business needs; create / change fields, workflows, controls, and filters; modify/upgrade UI configuration, etc.Research new tools' functionality and support with configuration.Process access inquiries for the tools accordingly to the company rules and instructions. Onboard and train new business users with specific tools. Operational Support:Support revenue and other functions accordingly to their inquiries: CRM items registration/update; data extractions and assembling; payment requests, etc.Create/update documents on Confluence accordingly to business requests.Operational monitoring of the processes: onboarding, offboarding, etc.Requirements: Superior planning and organisation skills.Meticulous attention to detail and a commitment to data accuracy.Problem-solving mindset with the ability to adapt to changing requirements.Ability to handle multiple responsibilities while maintaining high performance, adhere to tight deadlines.Strong communication skills and the ability to collaborate across departments.Understanding software engineering services and global technology trends would be a plus.Required qualifications:Bachelor’s degree.2+ years of job experience in the industry or related field.Upper intermediate English and other foreign languages will be a plus.CRM maintenance experience will be a plus.Strong user of MS Office package.Power BI work experience will be a plus. Confluence work experience will be a plus.#LI-AH2
Lead Commercial Support
Andersen, Ukraine
SummaryThe international IT company Andersen invites a Lead Commercial Support to join its team.Andersen is a European pre-IPO software development company uniting over 3,500 top-class professionals. Today, we are working with businesses from various parts of the world, including Western Europe, the USA, and Asia. Our expertise covers FinTech, Healthcare, Retail, Telecom, Media & Entertainment, Logistics, Travel & Hospitality, eCommerce, and other industries.We need a seasoned professional who is willing to continuously improve our development processes, implement best practices, and meet the needs of the most demanding customers.ResponsibilitiesSupervising the timetables and projects designated for customers, comprehensively reviewing these aspects, engaging with clients, and elucidating the support services provided at Andersen.Hiring and training members of the application services team.Conducting performance evaluations that are timely and constructive.Handling the discipline and termination of employees as needed and in accordance with company policy.Solving administrative issues related to vacations, profitability, salary revisions.Developing and adhering to departmental budgets.Conducting one-to-one and employee risk assessment.Providing guidance and consultation on applications and related services to clients, which may include reviewing system documentation, feasibility, design, testing, and implementation.Coordinating the resources needed to meet client and/or business objectives related to Andersen services.Ensuring compliance with relevant company, state, and federal laws, statutes, and regulations using the internal compliance department, as appropriate.Developing and authenticating IS business continuity plans for customers.RequirementsSubstantial experience in Customer Support, with successful experience managing major, complex applications development projects.Bachelor's degree in Engineering, Computing, or related field required; Masters degree preferred.Knowledge of ITIL.Excellent verbal and written communication skills.Level of English - from Upper-Intermediate and above.Mastery of Microsoft Office Suite or related software.Ability to solve technical and operational problems.Working knowledge of communication technology.Thorough understanding of internet/intranet, including experience with specific network environments and protocols in use at the organization.Ability to produce and maintain necessary documentation.Excellent customer service and project management skills.Reasons to join usFor the past four years, our company has been growing annually by 60%-100%, and we constantly involve top-notch specialists in our team.Andersen cooperates with such businesses as Samsung, Johnson & Johnson, Ryanair, Europcar, TUI, Verivox, Shypple, etc. Working with us means reliability and prospects.We have been strengthening our expertise since 2007. During this time, we have formed excellent teams with streamlined processes, where you can learn something new from your colleagues every day and enjoy your work.Our employees are provided with a benefit package and an extensive set of bonuses.We welcome specialists from every part of the world. If you are interested in relocation, the company will advise and help you.You can telecommute, work at the office, or opt for a hybrid schedule – whatever is convenient for you.There are many different ways to grow and develop at our company. You can improve as a specialist or a manager, and all your activities will be decently rewarded.Our employees have access to Andersen Knowledge Base, where they can take courses on the art of negotiation, project management, Machine Learning and Data Analysis, DevOps practices, programming languages, cloud services, and more.Join us!
Senior GL Accountant
HAYS, Gliwice, slaskie, Polska
Senior GL AccountantGliwiceNR REF.: 1179374Your next companyOur client is an international engineering company that is establishing a Shared Services Centre based in Gliwice.Your next jobAnalysis and settlement of general ledger accountsPreparation of financial statements / periodic reports according to IFRS standardsKeeping a register of fixed assets, accruals, etc.Reconciliation of the balance of the general ledgerConsolidation and confirmation of balances and transactions in group companiesParticipation in activities related to the month-end closing processEnsure compliance with policies and proceduresCreating and updating process documentationPreparation of documentation for audit purposesActive cooperation with other departments, company units and trading partnersYou will be reporting to the GL Manager based in Poland, Gliwice.What do you need to succeed?Bachelor degree preferably in accounting (correlated areas such as business administration, economics, etc. will also be considered as a plus)3+ years of accounting experience Good knowledge of MS Excel and ERP systemsHigh level of proactivity, resilience, and persistence Ability to work in a structured, analytical, and careful manner, paying attention to the quality of the work results High degree of independence, flexibility as well as communication and teamwork skills Good command of spoken and written English What will you gain?Development within a growing companyPrivate medical careLife insuranceSport cards – co-financingPositive and professional atmosphere Hybrid work Integration eventsEmployee referral programEnglish and German coursesSocial Found (Christmas benefit, co-financing of meals)What should you do?If this offer is ideal for you, do not hesitate and click "Apply" and send us your updated CV.Hays Poland sp. z o.o. is an employment agency registered in the register kept by the Marshal of the Mazowieckie Voivodeship under number 361.