Огляд статистики зарплатні професії "Специалист по кредитованию и страхованию в Україні"

Associate, Client Activation IIWrocławNR REF.: 1185613Your new company BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world39s top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top banks work with us as we lead and serve our customers into the new era of digital.With over 240 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we’re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what#LifeAtBNYMellon is all about.We’re seeking a future team member for the role of Senior Analyst, Client Onboarding - Account and Market Activation to join our EMEA Global Client Activation team. This role is located in Wroclaw, Poland.Job title in contract: Associate, Client Onboarding/Transitions/Conversions/KYC IIYour new role Department Overview:The EMEA Global Client Activation (GCA) team, part of our Enterprise Operations Utilities group, is responsible for opening and amending accounts and markets for all our clients and investment managers across EMEA.The team in EMEA is made up of over 50 individuals based in Manchester, Wroclaw, and Brussels in addition to colleagues in Singapore and the US. We liaise with Clients, Investment Managers, Relationship Managers, Credit Risk, Contracts, KYC and many other internal stakeholders as part of the onboarding and trade lifecycle. We play a critical role in our clients’ experience through our daily interactions and ensuring our client’s activities are taken care of accurately and timely in respect of their account and market setups.Overview of the roleYou will be working in our team of Account & Market Activation Specialists primarily based in Manchester with an assigned client base. You will oversee and coordinate your clients account and market activation activities, assist in day-to-day queries in relation to the products, services and global markets we offer to our clients, and adhere to service level agreements in a highly regulated environment.In this role, you’ll make an impact in the following ways:Take full responsibility for a client base and act as the link between the client / RM and the various operational areas of the firm.Act as the lead point of contact on behalf of Client Activation when working directly with clients to execute on their account and market initiatives e.g asset conversions, mergers/acquisitions, name/address changes, new fund launches.Interpret client instructions and assist in the completion of necessary documentation to ensure that the static data is accurately set up on all proprietary systems.Conduct an in-depth regular reviews of all outstanding items ensuring activities are completed in accordance with service level agreements.Build and maintain excellent client relationships to provide a best-in-class client experience and help grow the department and client business.Develop a full understanding of an individual client’s structure and requirements to ensure a tailored service when engaging with clients around their account and market setups.Use and expand knowledge of the products, services and global markets offered to our clients to simplify the understanding and setup process for our clients.Maintains an awareness of ongoing global projects with the potential to impact the group, engages in those with a potential to impact our role and uses that knowledge in co-ordinating and leading business change.What you39ll need to succeed To be successful in this role, we’re seeking the following:Essential skills/qualificationsProven organisation and prioritisation skills with ability to manage self to meet tight deadlines.Attention to detail.Strong client service skills.Ability to understand and to change.Proactive and uses initiativeFluent English spoken and written (min B2 level)Preferred skills/qualificationsStrong digital and IT skills, including MS ExcelPrevious experience of managing multiple, high-volume tasks.Flexibility.Financial services experienceAbility to understand complexities.What you39ll get in return Our offer:Full time contract of employmentCity Centre locations close to main railway station and flexible working arrangementsFlexible benefits package, including life and medical insurance, health screening,fitness discount programme, employee assistance programAward-winning Wellbeing Program supporting you with your unique health and wellbeing needsPension schemeParental buddy programmeExciting opportunities for career and global mobilityDiverse and inclusive environmentEmployee Referral ProgramRecognition programmesA multitude of opportunities to get involved in charity projects and Employee Resource Groups (ERGs)What you need to do now If you39re interested in this role, click 39apply now39 to forward an up-to-date copy of your CV, or call us now.Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.

Customer Service Specialist with SpanishPoznanNR REF.: 1186104Your new company The company is a leading global supplier of catalysts and engineered materials. The company’s two industry-leading business segments—Catalysts Technologies and Materials Technologies—provide innovative products, technologies, and services that enhance the products and processes of our customers around the world. Your new role Provide a best class level of customer service. Acts as interface between the customer and other company departments.Your goal is to enhance customer satisfaction and contribute to the company’s success.You achieve this by delivering high-quality products and services efficiently. Processing customer orders accurately in our SAP system, ensuring pricing compliance with existing contracts, and managing customer data. Additionally, we proactively engage with existing customers, provide comprehensive quotations, and promptly address any issues. Distributing updated product information and handling complaints effectively.You also manage customer consignment stocks, adhere to credit limits, and participate in special projects as required. What you39ll need to succeed Required QualificationsCustomer service experience, preferably in a manufacturing environmentHighly professional and service-orientated telephone manner with ability to liaise with customers and employees at all levelsTeam playerSelf-motivatedFlexibleKnowledge of SAPFluent in English & SpanishWhat you39ll get in return Annual bonusHybrid work policy (3 days from the office, 2 days HO)Premium Medical Insurance (for employee & family members) Life Insurance (for employee & family members) Reimbursement for glasses for computer work Sports Card (Fit&More Package offers swimming pools, 4500+ sport-recreational facilities all over the country)Language CoursesWhat you need to do now If you39re interested in this role, click 39apply now39 to forward an up-to-date copy of your CV, or call us now.Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.