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Рекомендовані вакансії

Ukrainian VRI/OPI Interpretation Vacancy(Donetsk)
Future Group, Donetsk, Donetsk Oblast, ua
We are hiring Ukrainian< >English OPI/VRI Interpreters  If you are passionate about different languages and interpretation, we need you! We are looking for professional remote interpreters who want to join an international company and be a great help to the community. An Over-the-Phone Interpreters (OPI) /Video Remote Interpreters (VRI) in Future Group Translation and Localization Services provide accurate communication between non-English and English speakers during the calls. They carry out exclusive service in different fields and industries and assure transparency during the conversation. Interpreters in Future Group Translation and Localization Services are linguistic experts, fast workers when it comes to the information mentioned during the call, and renowned for their high level of tolerance, accuracy, and expertise.   After you familiarize yourself with the following description of the position, you can click "Apply now" and send us your resume and certificate in PDF or Word files.    Location: worldwide Your responsibilities: Answer calls in a professional manner, acting according to the Interpreter's code of conduct. Be always prepared to take notes during a call. Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically). Rendering all messages accurately and completely, without adding, omitting, or substituting. Provide the highest level of customer service during interpreting Facilitate communication between Limited English Proficient and Client by rendering accurate and complete interpretation of the message. Applying standards of practice Go into internal professional training. Be eager to get new professional certifications. Communicate and report to your team leader. Comply with dress code requirements for video remote interpreting. Your background and experience: Fluent in source language (English) and Native in target language "Ukrainian". 1+ years of over the telephone interpretation experience in a well-known interpretation company. Good knowledge of medical terminology. Awareness in legal terminology is a plus. International certifications in the healthcare industry are a plus (PICSI, ALTA, HIPAA, etc.). High school diploma in your native language. High emotional intelligence and tolerance to different cultures. High level of communication, listening, note-taking, and memory retention skills. Technical requirements: As this position is fully remote, you should comply with several technical requirements for your computer. We need to be sure, that your home office will work effectively.  Internet  ✓ Dedicated high-speed, private, and secured internet connection ✓ Minimum download speed 10 Mbps (megabits per second) ✓ Minimum upload speed 3 Mbps (megabits per second) ✓ Wired Internet, Ethernet Port (Wi-Fi is not allowed) Systems ✓ Minimum Windows 10 operating system ✓ Computers with dual core, 2 GHZ processor, like an Intel Core i3 or superior ✓ 8 GB RAM memory minimum Equipment ✓ Single device (computer or laptop) which can run required systems (see #2). (No external devices, such as cell phones or tablets, are permitted) ✓ External monitors and connectors (if applicable). ✓ Computers must operate in “High Performance” mode, not “balanced” or “power saver”. ✓ Power adapter plugged in and not operating on battery. ✓ Chromebook is not allowed. ❖ Headphones Use a noise cancelling, wired headset with a built-in microphone (no wireless/Bluetooth headphones). The microphone should stay in place once adjusted. No 3.5mm adapter. Bluetooth and other wireless headsets are not allowed. What we offer you: Fully remote position with a clear schedule. Full-time or part-time position (business and weekend hours). Immediate availability to start working after onboarding. Internal Certified training. Monthly fee payments. Contract type of employment. If you choose to work with Future Group Translation and Localization Services you will get into a friendly team, that supports each other, actively communicates, has its own corporate culture, and achieves the goals together! About us: Founded in 1994, Future Group has grown into one of the world’s most trusted translation and localization expert houses across the globe. We have successfully established a global reputation for meeting our clients’ requirements in the most beneficial and cost-effective way. With a high-tech translation memory software technology, ISO certification and access to translators for any language and business application, Future Group has earned a reputable image all across the language services market. Send us your resume. If your expertise complies with the requirements listed above, our Talent Acquisition Team will contact you by email to explain in detail the pay rates, schedules, and other working conditions.  We will be happy to welcome you to our team!
Bulgarian VRI/OPI Interpretation Vacancy (Donetsk)
Future Group, Donetsk, Donetsk Oblast, ua
We are hiring Bulgarian< >English OPI/VRI Interpreters  If you are passionate about different languages and interpretation, we need you! We are looking for professional remote interpreters who want to join an international company and be a great help to the community. An Over-the-Phone Interpreters (OPI) /Video Remote Interpreters (VRI) in Future Group Translation and Localization Services provide accurate communication between non-English and English speakers during the calls. They carry out exclusive service in different fields and industries and assure transparency during the conversation. Interpreters in Future Group Translation and Localization Services are linguistic experts, fast workers when it comes to the information mentioned during the call, and renowned for their high level of tolerance, accuracy, and expertise.   After you familiarize yourself with the following description of the position, you can click "Apply now" and send us your resume and certificate in PDF or Word files.    Location: worldwide Your responsibilities: Answer calls in a professional manner, acting according to the Interpreter's code of conduct. Be always prepared to take notes during a call. Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically). Rendering all messages accurately and completely, without adding, omitting, or substituting. Provide the highest level of customer service during interpreting Facilitate communication between Limited English Proficient and Client by rendering accurate and complete interpretation of the message. Applying standards of practice Go into internal professional training. Be eager to get new professional certifications. Communicate and report to your team leader. Comply with dress code requirements for video remote interpreting. Your background and experience: Fluent in source language (English) and Native in target language "Bulgarian". 1+ years of over the telephone interpretation experience in a well-known interpretation company. Good knowledge of medical terminology. Awareness in legal terminology is a plus. International certifications in the healthcare industry are a plus (PICSI, ALTA, HIPAA, etc.). High school diploma in your native language. High emotional intelligence and tolerance to different cultures. High level of communication, listening, note-taking, and memory retention skills. Technical requirements: As this position is fully remote, you should comply with several technical requirements for your computer. We need to be sure, that your home office will work effectively.  Internet  ✓ Dedicated high-speed, private, and secured internet connection ✓ Minimum download speed 10 Mbps (megabits per second) ✓ Minimum upload speed 3 Mbps (megabits per second) ✓ Wired Internet, Ethernet Port (Wi-Fi is not allowed) Systems ✓ Minimum Windows 10 operating system ✓ Computers with dual core, 2 GHZ processor, like an Intel Core i3 or superior ✓ 8 GB RAM memory minimum Equipment ✓ Single device (computer or laptop) which can run required systems (see #2). (No external devices, such as cell phones or tablets, are permitted) ✓ External monitors and connectors (if applicable). ✓ Computers must operate in “High Performance” mode, not “balanced” or “power saver”. ✓ Power adapter plugged in and not operating on battery. ✓ Chromebook is not allowed. ❖ Headphones Use a noise cancelling, wired headset with a built-in microphone (no wireless/Bluetooth headphones). The microphone should stay in place once adjusted. No 3.5mm adapter. Bluetooth and other wireless headsets are not allowed. What we offer you: Fully remote position with a clear schedule. Full-time. Immediate availability to start working after onboarding. Internal Certified training. Monthly fee payments. Contract type of employment. If you choose to work with Future Group Translation and Localization Services you will get into a friendly team, that supports each other, actively communicates, has its own corporate culture, and achieves the goals together! About us: Founded in 1994, Future Group has grown into one of the world’s most trusted translation and localization expert houses across the globe. We have successfully established a global reputation for meeting our clients’ requirements in the most beneficial and cost-effective way. With a high-tech translation memory software technology, ISO certification and access to translators for any language and business application, Future Group has earned a reputable image all across the language services market. Send us your resume. If your expertise complies with the requirements listed above, our Talent Acquisition Team will contact you by email to explain in detail the pay rates, schedules, and other working conditions.  We will be happy to welcome you to our team!
Java Full Stack Developer
Unison Consulting Pte Ltd, Ukrains'k, Donetsk Oblast, ua
Design, implement, test, and deploy end-to-end software solutions in the T&O-MOT-LCS domain with the following key responsibilities: Work closely and communicate effectively and independently with project managers, business analysts, development leads, test engineers, test managers, infrastructure engineers, data scientists, and business users. Participate in the analysis and requirements gathering phase and help to translate requirements into technical solutions that meet client needs and expectations. Debug issues, fix bugs, identify bottlenecks, and troubleshoot the application and provide third level support. Build, package and release software artifacts in an automated way to all environments including production. Be responsible for the performance, stability, reliability, and security of the developed platform. Proactively identify efficiency and design improvements to existing systems and processes. Requirements Technical Experience Min 5+ years of technology delivery experience in core development. Hands on experience in at least one server-side object-oriented programming language. Hands on experience writing modern single page web applications. Experience using source code control systems and branching strategies including with hands on experience branching, merging, and releasing. Experience with a major relational database system and ideally one NoSQL database. Knowledge of data structures, design patterns, architectural styles, and API designs.   Need to have (Hands-on) : Hands-on experience with JAVA (Spring, Spring boot, Vert.x, RxJava , ReactJS, AngularJS) and cloud foundry technology. Hands-on experience with user interface (Java and Angular) – Hands-on experience with Java + Spark. Hands-on experience with relational databases, preferably MySQL, NoSQL, MariaDB or SQL Server. Knowledge of software best practices, like Test-Driven Development (TDD) and Continuous Integration (CI). Experience in CI-CD tools like Bitbucket Jenkins, Nexus, JIRA, confluence.
Web3 Customer Success Specialist
PRAGMATIKE, Donetsk, Donetsk Oblast, ua
Job Description: Location: Fully remote, EU timezone (CET +/- 2hours) Start date: ASAP Languages: Fluent English is mandatory Our client: Cloud Computing / Web3 / AI - European Saas Responsibilities: Direct Customer Engagement: Take an active, hands-on approach to customer communication, personally responding to inquiries, feedback, and reviews across all channels, including emails, social media, community forums, and particularly app stores. Your direct responses will not only resolve issues but also build trust and loyalty among our customer base. Voice of the Customer: Champion the customer's voice ensuring that feedback gathered from direct interactions is clearly communicated and acted upon. Automation and Efficiency : Implement and optimize AI-driven tools and other technologies to streamline routine support tasks, aiming for faster and more effective resolutions to customer inquiries. Multi-Channel Support Management: Oversee a cohesive and integrated customer support strategy across various platforms to ensure a seamless and high-quality customer experience. Knowledge Base and FAQ Enrichment: Regularly update our knowledge ensuring that our self-help tools are accurate, comprehensive, and effective. Cross-Functional Collaboration: inform and influence product development, feature prioritization, and issue resolution, ensuring a customer-centric approach in all product decisions. Skills and Competencies: Exceptional Direct Communication Skills: Demonstrated ability to engage directly with customers across multiple channels, providing empathetic, clear, and effective responses to inquiries, feedback, and reviews. Your communication skills bridge the gap between our customers and our product, making you the face and voice of our clients brand. Advanced Technical Proficiency and Tool Use: Experience with customer support platforms (e.g., Zendesk, Salesforce), feedback management on digital platforms (e.g., Google Play Store, Apple App Store), and agile collaboration tools (e.g., JIRA, Confluence) to ensure efficient operation and continuous improvement of the support function. Qualifications: A relevant diploma or associate degree in Business Administration, Communication, or a related field. While a Bachelors degree is advantageous, we highly value practical experience and specific skills in our candidates. A minimum of 5 years of experience in customer support , with a focus on digital or tech products. Experience in a leadership role is a plus. Demonstrated proficiency in using customer support technologies, including experience with CRM platforms (e.g., Zendesk, Salesforce) and familiarity with managing feedback on digital platforms (e.g., Google Play Store, Apple App Store). Solid understanding of agile methodologies and experience with collaboration tools such as JIRA and Confluence, showcasing the ability to work effectively in a dynamic and fast-paced environment. Fluency in English is a must (written and spoken) Web3 / Blockchain experience is a ++