Огляд статистики зарплатні професії "Менеджер з продажу вікон в Києві"

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В спецеалізований магазин з продажу зовнішніх і міжкімнатних дверей, аксесуарів, покриття для підлоги, віконтреба продавець, 5-ть днів на  тиждень9.0018.00ставка + процент від продажу

Job Title: Customer Service Representative at Mr. GlazierCompany Overview:Welcome to Mr. Glazier, a leading provider of exceptional glass solutions for homeowners, architects, designers, and contractors. Join our team and contribute to projects that involve windows, glass doors, shower enclosures, store fronts, glass partitions, and more.At Mr. Glazier, you'll be part of a dynamic environment focused on delivering tailored, high-quality solutions that enhance spaces. Our Manhattan showroom in the prestigious D&D Building showcases our diverse glass products, where our experts guide clients in finding the perfect options.Position Overview: As a Customer Service Representative, you will play a crucial role in ensuring a positive customer experience by addressing inquiries, resolving issues, and providing support related to our window repair services. This position is vital to maintaining strong customer relationships and contributing to the overall success of our company.Key Responsibilities:Customer Interaction:Respond promptly to customer inquiries through various channels, including phone, email, and live chat.Provide accurate information about our window repair services, pricing, and processes.Assist customers in scheduling appointments for window assessments, repairs, and follow-up services.Issue Resolution:Investigate and resolve customer complaints, concerns, and issues in a professional and timely manner.Collaborate with other departments, such as the technical team or sales, to ensure effective problem resolution.Keep detailed records of customer interactions, transactions, comments, and complaints.Product Knowledge:Stay informed about our window repair products, services, and industry trends.Provide clear and concise information to customers regarding product features, benefits, and warranties.Process Improvement:Identify opportunities for process improvement and recommend solutions to enhance the customer experience.Collaborate with the management team to implement changes and improvements.Quality Assurance:Conduct customer satisfaction surveys to gather feedback and identify areas for improvement.Work closely with the quality assurance team to ensure service delivery meets or exceeds customer expectations.Qualifications:Previous experience in customer service, preferably in the home improvement or construction industry.Strong communication skills, both written and verbal, with an emphasis on active listening.Fluency in English at B2-C1 level is essential to effectively communicate with our English-speaking clients.Empathy and patience in dealing with customer concerns and inquiries.Ability to multitask and prioritize in a fast-paced environment.Familiarity with CRM software and customer support tools is a plus.Possibility to work in the US time zone (15:00 – till 01.00 Kyiv time).We are working for US market, so our working hours in Ukraine 3 pm till 01 am. Perks and Benefits:• Remote Work: Enjoy the flexibility of working remotely from anywhere.• Competitive Salary: We offer a competitive salary in US dollars to recognize and reward your outstanding performance.• Growth Opportunities: We are committed to your professional development, providing you with opportunities to grow alongside our company.• Supportive Workplace Culture: Experience a collaborative and inclusive culture where your ideas are encouraged.Join us at Mr. Glazier, where you'll be part of a dynamic and motivated team, working together to redefine the window repair industry. Embrace the flexibility of remote work, while enjoying a supportive and inclusive work culture that encourages personal and professional growth. Don't miss out on this exciting opportunity to be part of our expansion journey. Apply now and showcase your passion for customer service excellence as a Remote Customer Service Representative at Mr. Glazier! Together, let's create a brighter future for our customers and our team.

Job Title: Remote Sales Manager/Estimator- Mr.GlazierWelcome to Mr. Glazier, a leading provider of exceptional glass solutions for homeowners, architects, designers, and contractors. Join our team and contribute to projects that involve windows, glass doors, shower enclosures, store fronts, glass partitions, and more.At Mr. Glazier, you'll be part of a dynamic environment focused on delivering tailored, high-quality solutions that enhance spaces. Our Manhattan showroom in the prestigious D&D Building showcases our diverse glass products, where our experts guide clients in finding the perfect options.Position Overview: As a Remote Sales Manager, you will be responsible for developing and executing effective sales strategies to drive revenue growth for our window repair business. This position offers the flexibility to work remotely, allowing you to lead a team of sales professionals from the comfort of your home.Key Responsibilities:Team Leadership:Recruit, train, and manage a remote sales team to achieve individual and collective sales targets.Provide ongoing coaching, mentorship, and performance feedback to maximize team productivity.Foster a positive and collaborative team culture, ensuring high morale and motivation.Sales Strategy Development:Develop and implement a comprehensive sales strategy to increase market share and revenue for window repair services.Analyze market trends, competitor activity, and customer needs to identify new business opportunities.Collaborate with marketing teams to create effective sales collateral and promotional materials.Client Relationship Management:Build and maintain strong relationships with key clients and partners.Work closely with the customer support team to ensure exceptional post-sales service and customer satisfaction.Resolve customer issues and concerns in a timely and professional manner.Performance Monitoring and Reporting:Utilize sales analytics tools to monitor team and individual performance against sales targets.Prepare regular reports on key performance metrics and provide insights for continuous improvement.Implement corrective actions as needed to address performance gaps.Remote Collaboration:Effectively communicate with remote team members using virtual communication tools.Organize regular team meetings, training sessions, and workshops to ensure team alignment and development.Foster a collaborative and inclusive remote work environment. How you will spend your day as a Window Sales/Estimator: Gather first-hand information from technicians, vendors in real time; Calculate the number of materials needed for window work; Prepare material quotes and communicate to customers (Technicians or Directly);Proactive follow-up with customer to assure completeness of the estimate; Assist customer throughout the purchase, acting as the customer’s primary sales contact;Handle all objections from customers and make sure they understand all benefits from working with us;Regularly review actual versus estimated materials on completion of projects to assure the accuracy;Work on sales/hardware counter as assigned;Build relationships with customers; Follow Up with our customers.  Qualifications:Proven experience as a Sales Manager/Estimator, preferably in the window repair or related industry.Strong leadership and team management skills, with a track record of achieving and exceeding sales targets.Excellent communication and interpersonal skills for remote collaboration.Familiarity with CRM software and sales analytics tools.Self-motivated, proactive, and able to work independently.Knowledge of the window repair industry and related products is a plus.Education: Bachelor's degree in Business, Marketing, or a related field is preferred. We are working for US market, so our working hours in Ukraine 3 pm till 01 am.  Perks and Benefits:Ability to work with high marketing budgets - $50k plus and US based customersRemote Work: Enjoy the flexibility of working remotely from anywhere.Competitive Salary: We offer a competitive salary in US dollars to recognize and reward your outstanding performance.Growth Opportunities: We are committed to your professional development, providing you with opportunities to grow alongside our company.Supportive Workplace Culture: Experience a collaborative and inclusive culture where your ideas are encouraged.Join us at Mr. Glazier, where you'll be part of a dynamic and motivated team, working together to redefine the window repair industry. Embrace the flexibility of remote work, while enjoying a supportive and inclusive work culture that encourages personal and professional growth.