Огляд статистики зарплатні професії "Customer Service в Львові"

Explore the future of FinTech! With superb engineering, we help the finance industry to change just in one click! Join the global Intellias team to develop top-of-the-line solutions for the world’s leading FinTech companies.Project Overview: The client is a Swiss banking group, via their online financial platform and analysis & selection tools, they are active in trading in equities, funds, bonds, warrants, options & futures and cryptocurrencies. The bank also offers services designed specifically for asset managers and corporate clients. In addition, the bank offers forex platforms and services, robo-advisory, thematic trading certificates and portfolios as well as traditional banking services, including mortgages, savings accounts, and multi-currency credit cards.Responsibilities: Backend, Frontend, and Mobile testing for the Development team of 10 Engineers;Introduction of QA Automation practice to the team;Setting up QA processes and practices fitting the team and customer needs;Reporting project and quality progress, metrics;Help the Product Owner and Development team to create and organize the product backlog from a quality standpoint;Actively participate in the further development of project organization and improving project processes;Make sure quality standards and work procedures are kept;Preparing documentation and test reports;Performing pre/post-release testing.Requirements: 5+ years of professional experience in QA Automation of Microservices and supportive frameworks;Prior experience in Mobile testing and in Mobile automation;Strong skills in Java 8/11+ and OOP. Java 17 is a plus;Strong experience in the creation of automation frameworks from scratch;Deep understanding of design patterns and applying them to projects;Strong experience with continuous integration processes and tools;In-depth knowledge of test automation approaches and procedures;Experience of working with version control systems (e.g. GIT, SVN and others);Good Knowledge of SQL (PostgreSQL or similar);Good knowledge of different testing methods, techniques and types;Experience in Scrum processes establishment with further adjustments;Experience with testing cross-browsers — creating functional, boundary, edge, etc. test cases;Strong verbal and written communication skills;Knowledge utilizing Atlassian Suite (Jira/Confluence);Experience in API testing, GIT source control, Jenkins;Upper-intermediate/Advanced written and spoken English.Higher Education: Bachelor’s Degree/Master’s Degree.What it’s like to work at Intellias: At Intellias, where technology takes center stage, people always come before processes. We're dedicated to cultivating a tech-savvy environment that empowers individuals to unlock their true potential and achieve extraordinary results. Our customized benefits not only prioritize your well-being but also charge your professional growth, making this opportunity an ideal match for tech enthusiasts like you.#LI-JP1

Who we needWho we needWe are looking for a talented Salesforce Administrator with 1.5+ years of experience to join our high-performing and highly visible Salesforce Team.RequirementsMust have1.5+ years of experience as a Salesforce AdministratorExperience with Sales Cloud, Validation Rules, Flows, Process Builder, Experience CloudAt least an Upper-Intermediate level of EnglishResponsibilitiesCollaborate with Consultants to understand business requirements and tailor the product to meet specific organizational needsCreate custom fields, automation, validation rules, and page layouts to optimize the product for efficient business processesImplement changes and enhancements to Salesforce configurations based on feedback and evolving business requirementsProvide technical support to Consultants and end-users for Salesforce-related queries, issues, and incidentsRespond to support tickets promptly and follow up on problem resolutionDevelop and maintain reports to provide real-time insights into business performanceTest new configurations and customizations to ensure they meet requirements and function as intendedManage user profiles, roles, and permissions to ensure that appropriate access levels are maintained for different usersAbout ProjectCustomerUS clientProductOur client is the world’s leading graph data platform. Client provides a graph database platform that enables organizations to unlock the business value of connections. It gives developers and data scientists the tools to quickly build today’s intelligent applications and machine learning workflows. The platform is available as a fully managed cloud service or self-hostedWork ScheduleFull-time work, schedule 16.00-24.00. Work in the Lviv/Kyiv office or full remote is availableInterview Stages1 — Call with the Recruiter2 — Technical interview with Recruiter and Salesforce Administrator3 — Client interviewOur BenefitsOpportunity to work with international clientsWork from anywhere (fully remotely or in our office) Paid vacations and sick leaves, additional days off, relocation bonusWellness: Medical insurance/sports compensation/health check-up+flu vaccination at your choiceEducation: regular tech talks, educational courses, paid certifications, English classesFun: own football team, budget for team lunches, branded giftsOne of the best IT employers in Lviv based on DOU rating

Lviv, UA Full-time on site or remoteAre you passionate about Coordination and Administration? Nestlé Business Services Lviv team is looking for those who are ready to take on the challenge and become a part of our loyal & dynamic team. In this position, you will be able to apply your skills and knowledge in the international environment, cooperate with Nestlé colleagues across the globe and grow your career within the biggest company in the FMCG industry. We’re proud to be an active equal opportunity employer to enhance diversity & inclusion in our company. The role of the GM Executive is to ensure best in class service rendered by the IBS Global Mobility Services line in Manila by overseeing the end-to-end global mobility processes while ensuring 100% compliance to company policies You are: Experienced in coordinating global assignments in a multinational organization In-depth expertise in expatriate compensation, social security, taxation, payroll and immigration matters experienced in supporting clients in a client-facing role and / or client relationship management role in a large multinational organization.Able to work within tight deadlines.Proven experience in digital tools, in particular MS OfficeAble to work autonomously, make things happen, take ownership and initiative.English and French (advanced written and verbal); With you we will: Consultant and guide to internal clients on global mobility matters based on Nestlé's global assignment policies, cost effectiveness, compliance, and customer satisfaction.Ensure that services are rendered within appropriate timelines, that packages & conditions are well explained to the future expatriateWork in collaboration with internal & external stakeholders : ex. Paryoll, Immigration Team, relocation services provider, tax services provider.Work with all stakeholders and providers participating in the global mobility process to ensure efficiency throughout the global mobility process. Act as a point of escalation.Ensure that master data in all systems such as SAP, case management tool is maintained by IBS at the highest possible accuracy at any point of time.Ensure compliance of global mobility processesWhat’s in it for you: Remuneration package: annual salary review & bonus, 28 days of paid vacation, paid sick leaves, medical insurance, lunch allowance, IT Club discount program;Official employment;Personal & Professional development opportunitiesInternational environment and diverse team;Relocation package or possibility of distance workHow we will proceed: You send us your CV - We contact relevant applicants - Interview with a Recruiter - Interview with Hiring Team - Job Offer communication to the Finalist - First working day Sounds exciting? Submit your CV today!

Description: Customer is a US medical Company that is dedicated to transforming patient’s lives at scale by being the driving force to decentralize the delivery of safe care into their homes or other preferred sites of care.Project provides health systems with all that is needed to safely care for patients, including the clinical protocols, reimbursement model, platform technology, and fulfillment of all the clinical services required in the home through partners. Clinicians and patients broadly prefer this model over traditional care; both clinical and financial outcomes are improved as compared to traditional care.Requirements: Required:6+ years in IT.Experience with integration and understanding of building of APIs.Module Experience: FSM a must, HCLS a big plus.Practical experience with at least one high-level programming language.Experience with Web Technologies and JavaScript.Analytical thinking – ability to dissect customer issues and propose solutions.Ability to push a project forward towards successful completion.Team leading skills – manage junior team members.Understanding of database design and queries.Working experience in following areas is plus:Background in at least two of following areas: development, automation, integration, platform engineering, networking, cloud.Experience in healthcare domain. Responsibilities: You will be working on one of our development project in ServiceNow space.Customisation or development of enhancement requests for existing tools and processes.Work closely with vendor resources to meet development deadlines in case of larger projects.Work in an agile, collaborative manner and be adaptable to changing scenarios.Build technical solutions based on client’s needs and process requirements.Work closely with BA’s, Architects, Testing team and process teams.Support other less senior team members throughout the project lifecycle.Ability to challenge the ideas and solutions of others respectfully and accept criticism. What We Offer Empowering Projects: With 500+ clients spanning diverse industries and domains, we provide an exciting opportunity to contribute to groundbreaking projects that leverage cutting-edge technologies. As a team, we engineer digital products that positively impact people’s lives.Empowering Growth: We foster a culture of continuous learning and professional development. Our dedication is to provide timely and comprehensive assistance for every consultant through our dedicated Learning & Development team, ensuring their continuous growth and success.DE&I Matters: At GlobalLogic, we deeply value and embrace diversity. We are dedicated to providing equal opportunities for all individuals, fostering an inclusive and empowering work environment.Career Development: Our corporate culture places a strong emphasis on career development, offering abundant opportunities for growth. Regular interactions with our teams ensure their engagement, motivation, and recognition. We empower our team members to pursue their career goals with confidence and enthusiasm.Comprehensive Benefits: In addition to equitable compensation, we provide a comprehensive benefits package that prioritizes the overall well-being of our consultants. We genuinely care about their health and strive to create a positive work environment.Flexible Opportunities: At GlobalLogic, we prioritize work-life balance by offering flexible opportunities tailored to your lifestyle. Explore relocation and rotation options for diverse cultural and professional experiences in different countries with our company.About GlobalLogic GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world.By integrating experience design, complex engineering, and data expertise—we help our clients imagine what’s possible, and accelerate their transition into tomorrow’s digital businesses.Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries.GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.

Would you like to start your adventure in IT and E-Invoicing services? Are you communicative person skilled at building relationships with clients? This is opportunity to join us as a Junior IT Support Consultant – German Speaker in our office.CANDIDATE PROFILEDegree in Business Administration, IT or last year students (4th or 5th year)Excellent command of German is essential min B2/C1Good command of English or Polish min B1/B2Good computer skills (MS Office, Internet)Customer service orientationStrong communication skillsSelf-reliance and responsibilityAbility to work under time pressureYOUR RESPONSIBILITIESOrganizing training for clients presenting information of our products and servicesListen and respond to customers' needs and concernsFOR YOU - You can participate in a number of specialist trainingsPioneer projects for the largest companies – We are working for clients all over the world, which lead us to open numerous foreign branches - We really enjoy our integration meetings, like board games evenings, marathons, city games, bowling – Comarch have been on the market for more than 30 yearsBusiness trips – If you want to travel and visit our other departments

Job Description This role is currently available in the following shift.  Monday - Friday, 2 PM- 11 PM Provide care to our users on calls, chat and email Get to know each user’s goals and needs, helping to guide them through their journey by providing advice on their sites and businesses Help users solve problems while exposing additional ways they can achieve their goals and succeed online Develop and maintain positive customer relationships and satisfaction Liaise with all other departments and product teams about our users’ needs Make an impact on the way we support our users by improving our flows to ensure the best experience possible Qualifications You have a customer service experience in any industry.  No tech or IT experience is required - we’ll train you! You’re fluent in English (verbal and written) and based in Kyiv or Lviv (or nearby areas). You’re passionate about new technologies and always eager to learn more. You have strong critical thinking skills. You hold yourself to high standards and work to improve constantly. You thrive in a fast-paced, dynamic environment and look at change as an opportunity to grow. You love building relationships and helping others succeed. You’re curious to know what really drives users.   Additional Information Wix’s Customer Care group. We use our unique understanding of Wix products to provide support to over 220 million users via phone, chat, and email. We’re responsible for collecting valuable user feedback to improve Wix products, and we play a vital part in moving the company forward. We work in a professional and friendly atmosphere where everyone has the chance to express their creativity and never stop learning. Working Shift: Monday - Friday, 2 PM- 11 PM. *if you are working from the office, working hours are adjusted because of the curfew to 1 PM - 10 PM. We treasure face-to-face communication and plan to get back to the office located in Kyiv and Lviv as soon as we can but for now, we work from the safest place of our choosing (office or home).

Project Description Logistics platform makes it easy for customers to ship their IT assets to and from anywhere. The solutions replace muddled activities with a clear end-to-end online system that connects shippers, receivers, carriers and their IT service platform tools. The ServiceNow Software Developer will be responsible for contributing to the technical design and the implementation of all aspects of the Client’s ServiceNow software applications. Responsibilities: Act as a technical subject matter expert for development, certification, and deployment related to ServiceNow applications and integrations. Troubleshoot customer Issues, correct defects, ensure fix stability across multiple application versions, support customer installations. Act as an administrator of product ServiceNow instances. Contribute to product ServiceNow applications’ technical architecture and design. Contribute to all aspects of complex projects delivery, including software- design, development, and implementation. Develop new applications and enhance and support existing applications. Requirements: 5+ years of strong multi-discipline experience, with a preference for technology consulting and complex business solutioning. 3+ years of direct ServiceNow development and implementation experience. ServiceNow skills: Specialized in the design, development, testing, certification, and publication of third party ServiceNow applications, natively and using Service Portal. Extensive experience in the configuration and administration of ServiceNowinstances. Extensive experience integrating ServiceNow with external systems. Experience supporting customer implementation of ServiceNow applications. Experience with ServiceNow platform plugins such as Hardware Asset Management, HR Employee onboarding, offboarding, etc. Ability to rapidly understand, support, modify, and enhance an existing complex system. Ability to write code and deliver solutions quickly. Core competencies in Javascript, HTML, CSS. Additional competencies with SQL (MySQL/MariaDB), RESTful APIs, and JSON. Understanding of Agile and Kanban methodologies. Ability to maintain productivity and focus while working remotely. English – Upper-Intermediate level. We offer: Competitive compensation based on your skills, experience, and performance; working days of annual paid vacation and 5 sick leaves; 3 additional days off for special occasions; Opportunity for career growth, mentorship, and personal development plan; Experienced colleagues with % of middle and senior engineers; Individual English lessons on-site (for all); Possibility to work from anywhere in the world; Exciting projects involving the newest technologies; Friendly, positive, fun atmosphere; Accounting as a service; Flexible working approach.

Mira is a San Francisco-based hormonal health company providing integrative care and hormonal testing for over 92,000 customers. In 2023, they were recognized by Inc. 5000 as America’s fastest-growing femtech company. We started our company to help women and individuals reach their parenthood dreams and make their fertility journey smoother. Mira’s most important breakthrough was inventing the market’s only FDA-compliant at-home  fertility  monitor with  quantitative  technology. Since the beginning, they have been on a mission to develop data-driven hormonal health solutions to help women make confident health decisions during every stage of their lives—from the menstrual stage to menopause. Mira offers solutions to test, boost, and navigate fertility—starting from comprehensive hormone testing and supplements to fertility coaching and online courses. We are committed to helping our customers achieve the highest possible success rates and outcomes; that is why our focus is on personalized care, the use of the most cutting-edge technology, and science-backed data. About the position We are looking for an Operations Manager to drive the operations of our fertility coaching program. The ideal candidate excels in process efficiency, policy development, reporting, and quality control. They should come from a background in project management, customer support/success, or business analysis, blending creativity with analytical prowess. The Operations Manager will take charge of daily operations, proactively pinpointing program challenges, and suggesting innovative solutions for ongoing improvement. If want to challenge yourself at a high-growth startup and make a difference for women’s health please join us! Responsibilities: Process Optimization:  Streamline and optimize operational processes specifically related to managing the fertility coaching program. This includes analyzing existing workflows, identifying bottlenecks, and implementing more efficient methods to enhance service delivery. Policy Implementation:  Collaborate with the Fertility Coach Lead to document and implement policies and procedures for the fertility coaching program. Providers Network Operations:  Execute providers credentialing, onboarding, ongoing guidance, off-boarding, and day-to-day support for fertility coaches. Providers Capacity Management:  Oversee the supply-demand ratio on the platform in different geographical regions and take proactive actions if needed. Operational Costs Optimization:  Analyze the expenses structure and find the way to improve unit economics. Refund Rate Optimization:  Analyze refund reasons and initiate improvements to lower it. Quality Control:  Work with the Fertility Coach Lead to develop and implement quality control measures, ensuring top standards of service delivery and client satisfaction. Problem-Solving:  Proactively identify and address operational challenges, proposing innovative solutions to drive continuous improvement. Anticipate and prevent issues before they escalate. Cross-Functional Collaboration:  Collaborate with cross-functional teams including customer support/success, compliance, product management, and marketing to align operational strategies and achieve company goals. Reporting:  Generate comprehensive reports to track key performance metrics and identify areas for improvement. Ensure that the reports generated are actionable and provide insights that drive decision-making. Requirements Proven experience in resolving operational challenges Experience in 2-side platforms with clients and providers and understanding it’s challenges Strong analytical skills with expertise in Excel and the ability to present complex data effectively Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders Demonstrated leadership abilities with a track record of driving results in a fast-paced environment Fast learner with a desire to gain knowledge about hormonal health and a willingness to adapt to the challenges and sensitivities of the field Will be a plus: Proficiency in managing two-sided platforms involving both clients and providers, coupled with a deep understanding of the associated challenges. Familiarity with the application of artificial intelligence (AI) in streamlining workflow processes and resolving work tasks efficiently. Details The role is a remote position, with a 40-hour workweek, flexible working hours and occasional overlap with the US team. What we offer You will work with a dedicated, highly-engaged, international team of professionals who are passionate about helping couples and individuals start their families We have a fast paced and collaborative work environment where we encourage open communication, ownership and independence In addition to competitive salary we offer performance-based bonus system based on OKRs We provide professional development opportunities – training courses, workshops and seminars Recruiting process Step 1  ‘Screening call with HR’ –  Step 2  ‘Assessment task’ –  Step 3  ‘Interview with Product Manager’ –  Step 4 ‘Final interview with Product Manager, CMO, and CEO’

GO TO-U invites employees of the technical support department to join the team!We are looking for active, cheerful people who are ready to learn and grow with us, helping ourcustomers to have a positive experience of traveling by electric cars.Requirements: Mandatory fluent and competent command of the Ukrainian languageConfident PC usageAbility to work night and day shiftsA sincere desire to help customersEnglish - intermediate level. Active Position: Willingness to learnUnderstanding the basics of how charging stations work will be an advantage. Working Conditions: Shift work in the department of user support for charging stations. Responsibilities:Сommunication by phone, in chats and mail, with the aim of quickly solving all the client's questions. Monitoring current work of you are interested in joining our rockstar team, please send your .

Would you like to start your adventure in IT and E-Invoicing services? Are you communicative person skilled at building relationships with clients? This is opportunity to join us as a Junior IT Support Consultant – English Speaker in our Lviv office.CANDIDATE PROFILEDegree in Business Administration, IT or last year students (4th or 5th year)Excellent command of English - min B2/C1Good computer skills (MS Office, Internet)Customer service orientationStrong communication skillsSelf-reliance and responsibilityAbility to work under time pressureYOUR RESPONSIBILITIESOrganizing training for clients presenting information of our products and servicesListen and respond to customers' needs and concernsFOR YOUPersonal development - You can participate in a number of specialist trainingsPioneer projects for the largest companies – We are working for clients all over the world, which lead us to open numerous foreign branchesFriendly atmosphere - We really enjoy our integration meetings, like board games evenings, marathons, city games, bowlingStable employment – Comarch have been on the market for more than 25 yearsBusiness trips – If you want to travel and visit our other departments

Your main tasks include, among others: Keeping records of employees' holidays, controlling the preparation and observance of the regular holiday schedule Preparation of the staffing schedule (Складання штатного розкладу) Preparation of time sheets (Підготовка табелю обліку робочого часу) (2 times per month) Timely accrual of holidays and sick leave (120 employees) Calculation of holidays, sick leave and other benefits Comply with Ukrainian and Headquarter reporting, accounting, taxation. Submission of reports on sick leave, unified social tax, 1 DF Support internal and external advertising of positions in coordination with local management, shared service centers and if applicable with other relevant HR positions Manage all formalities e.g. issuing of contracts, registration with relevant authorities, signing up for social, health and other relevant insurances and plans Process salaries, individual salary changes and bonus payments; pass on all relevant information to internal or external payroll providers The ideal HR Services Specialist should meet the following requirements: Higher education (finance, accounting) Experience in a similar position (with similar functionality) Knowledge of the labour legislation of Ukraine (Labour Code, the Law on holidays, sick leave and other regulations, instructions, provisions) Knowledge of 1C BAS, Art-zvit, M.E.Doc, Excel Client-Bank, etc. Knowledge of all types of accruals (salaries, holidays, maternity, sick leave) Experience in working with large amounts of information Excellent verbal and written communications skills in English Knowledge of MS Office and SAP Detail oriented Quality consciousness Analytical skills Business sense Cost consciousness Communication skills Problem Solving Customer orientation Interpersonal skills Reliability Teamwork Willingness to travel *Must possess a legal work permit in Ukraine

Job Description Supporting in an administrative/reporting function providing information and support internally and externally. Focus on support to enable sales to focus on design and customer facing activities. Coordinates with sales team members to ensure goals/ KPIs are met. Support focusing on new business, Pipeline, Leads, Registrations, Opportunity and Funnel management / maintenance and tracking. Sample Support – ordering, tracking and follow up. RFQ support – budgetary pricing, MOU, data support for annual RFQ and Revenue tracking support. Support of regional distribution branches with quote / registration follow up (connected to Design activities and most significant business opportunities) Qualifications Degree in business, marketing, finance or similar field. New College Graduate or maximum of 2 years’ experience in customer service, sales support, or similar role. Detail-oriented with analytical, organizational, and problem-solving skills. Self-starter and service orientated individual with a proactive approach. Ability to work in a fast-paced environment with a good resilience to stress. Familiarity with SAP, Model N, Salesforce or Power BI is an added advantage. Advanced command of English both spoken and written is a must. Experience in Semiconductor market would be a benefit. Additional Information Friendly and highly professional team; 28 calendar days paid vacation; Medical insurance; English classes; Flexible working hours; Professional & personal growth. Renesas Electronics Corporation empowers a safer, smarter and more sustainable future where technology helps make our lives easier. The leading global provider of microcontrollers, Renesas combines our expertise in embedded processing, analog, power and connectivity to deliver complete semiconductor solutions. These Winning Combinations accelerate time to market for automotive, industrial, infrastructure and IoT applications, enabling billions of connected, intelligent devices that enhance the way people work and live. Learn more at www.renesas.com .  Renesas’ mission, To Make Our Lives Easier, is underpinned by our company culture, TAGIE. TAGIE stands for Transparent, Agile, Global, Innovative and Entrepreneurial. Our goal is to embed this unique culture in everything we do to succeed as a company and create trust with our diverse colleagues, customers and stakeholders. Renesas Electronics is an equal opportunity and affirmative action employer, committed to  supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read our  Diversity & Inclusion Statement .

Job DescriptionSupporting in an administrative/reporting function providing information and support internally and externally.Focus on support to enable sales to focus on design and customer facing activities. Coordinates with sales team members to ensure goals/ KPIs are met.Support focusing on new business, Pipeline, Leads, Registrations, Opportunity and Funnel management / maintenance and tracking.Sample Support – ordering, tracking and follow up.RFQ support – budgetary pricing, MOU, data support for annual RFQ and Revenue tracking support.Support of regional distribution branches with quote / registration follow up (connected to Design activities and most significant business opportunities)QualificationsDegree in business, marketing, finance or similar field.New College Graduate or maximum of 2 years’ experience in customer service, sales support, or similar role.Detail-oriented with analytical, organizational, and problem-solving skills.Self-starter and service orientated individual with a proactive approach.Ability to work in a fast-paced environment with a good resilience to stress.Familiarity with SAP, Model N, Salesforce or Power BI is an added advantage.Advanced command of English both spoken and written is a must.Experience in Semiconductor market would be a benefit.Company DescriptionRenesas is a global semiconductor company providing hardware and software solutions for a range of cutting-edge technologies including self-driving cars, robots, automated factory equipment, and smart home applications. We are a key supplier to the world’s leading manufacturers of the electronics you rely on every day; you may not see our products, but they are all around you.

Description: The clinical environmental design company that enables a better care experience at the point of care in medical, dental, and animal health.Requirements: • 3 or more years of experience developing software across multiple software disciplines (UI, API, web, etc.)• Cloud-based applications and services development • Intermediate to advanced knowledge of software development patterns, logic algorithms, languages, data structures, scalability, and best practices in cloud-based software and systems development • Continuous integration and delivery (Ci/Cd)• Software/Cloud architecture design – Service Oriented Architecture design• Combine business, information, technologies and processes together to address specific system problems and/or technical improvements• Agile principles and Scrum values in the delivery of increments • Proficient in DevOps execution (build, deploy, support)• Research of new concepts and suggest innovative designs that balance requirements with technology standards • Influence, develop and maintain applied software architectures • Working knowledge of multiple programming languages applied in cloud/edge solutions • Experience developing scalable solutions and pipelines • Intermediate to advanced knowledge of modern development patterns • Analytical skills that aid in reaching product goals and quarterly outcomes • Abel to work independently and as part of a cohesive team • Structured software testing practices (automated & manual) • Knowledgeable in System / Software security• Cloud/Hybrid/Edge development experience• Cursory knowledge of Systems Engineering practices• Clarity in communication, both verbal and written • Attention to detail Responsibilities: • Understand and recommend system architectures that streamline internal development and operations in the team• Participate in architecture design and technology decisions comprising of both in-house built and 3rd party software solutions• Perform software development alongside teammates to apply defined architectures• Understand customer requirements relative to system requirements• Create and document functional and detailed design architectures (services & data)• Work closely with Solution Architects and System Engineering teammates ensuring system architectures align with the intended architecture• Collaborate to define, scope and refine architecture backlog items• Mentor, guide and coach Software Engineers and Developers on the practices of system and solution architectures• Conduct full-stack design, development, configuration, testing, and deployment of cloud-based software solutions comprising of multiple software development disciplines (Web, IoT, API, etc.)• Engage and communicate with a variety of stakeholders: Product owners, developers, software architects, and end-users • Conduct hands-on, rapid prototyping and product development across software platforms • Define, code, and apply automated tests within the pipeline release cycle • Identify, recommend, and document development standards• Support products and services in production • Actively participate in feature and story creation in the product backlog • Continuously learn and apply industry best practices on modern software delivery practices • Collaborate with cross-functional teams to accomplish project and product objectives What We Offer Empowering Projects: With 500+ clients spanning diverse industries and domains, we provide an exciting opportunity to contribute to groundbreaking projects that leverage cutting-edge technologies. As a team, we engineer digital products that positively impact people’s lives.Empowering Growth: We foster a culture of continuous learning and professional development. Our dedication is to provide timely and comprehensive assistance for every consultant through our dedicated Learning & Development team, ensuring their continuous growth and success.DE&I Matters: At GlobalLogic, we deeply value and embrace diversity. We are dedicated to providing equal opportunities for all individuals, fostering an inclusive and empowering work environment.Career Development: Our corporate culture places a strong emphasis on career development, offering abundant opportunities for growth. Regular interactions with our teams ensure their engagement, motivation, and recognition. We empower our team members to pursue their career goals with confidence and enthusiasm.Comprehensive Benefits: In addition to equitable compensation, we provide a comprehensive benefits package that prioritizes the overall well-being of our consultants. We genuinely care about their health and strive to create a positive work environment.Flexible Opportunities: At GlobalLogic, we prioritize work-life balance by offering flexible opportunities tailored to your lifestyle. Explore relocation and rotation options for diverse cultural and professional experiences in different countries with our company.About GlobalLogic GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world.By integrating experience design, complex engineering, and data expertise—we help our clients imagine what’s possible, and accelerate their transition into tomorrow’s digital businesses.Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries.GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.

PLEASE DO NOT APPLY IF YOU DO NOT HAVE EXPERIENCE AND BOOK OF BUSINESS!We are asset based 3PL USA logistics company which is a rapidly growing. We are looking to expand with experienced candidates that can be a part of a team atmosphere. This is not an entry level position and requires knowledge of the industry as well as a customer base to make an immediate impact. All other questions will be answered in the interview processResponsibilities:- Negotiate freight rates with customers and carriers- Handle day to day customer service responsibilities- Establish customer business and oversee account management processes- Upsell and retain customers- Build relationships with owner-operators to further service business as needed- Negotiate rates- Source carriers- Generate sales leads- Track load statusREQUIREMENTS- Freight Broker Experience 1 year is a must- Book of customers- Excellent negotiation and communication skills- Computer Skills- Understanding of DAT, other load boards, or additional pricing technologies- Basic understanding of how lanes fluctuate based upon seasonality and external eventsWe offer:- Remote work environment- Percentage-based salary- We provide you with all the needed software for workPLEASE DO NOT APPLY IF YOU DO NOT HAVE EXPERIENCE AND BOOK OF BUSINESS!Please email or text telegram +380960081934/+380954922487

EvoPlay — міжнародна IT компанія, провідний розробник програмних продуктів та комплексних рішень для ігрової індустрії. У зв’язку з розширенням компанії у нас відкрито вакансію Customer Support Specialist зі знанням італійської мови. Даний спеціаліст працює у Департаменті підтримки користувачів контакт-центру компанії. Відповідає за віддалену взаємодію з користувачами, консультацію з питань технічної та фінансової частини продукту в телефонному режимі та через онлайн чат.Вимоги:Дуже високий рівень грамотності усної, письмової української та італійської мов;Знання ПК на рівні впевненого користувача;Вміння працювати з великими обсягами інформації та готовність навчатися;Комунікабельність;Усидчивість;Високий рівень самоорганізації;Досвід роботи в суміжних сферах буде перевагою.Обов’язки:Взаємодія з користувачами:надання кваліфіковано-консультаційної допомоги з технічної та фінансової частини продуктів переважно в телефонному режимі;ознайомлення користувачів з продуктами компанії, їх характеристиками, актуальними акціями та пропозиціями;Взаємодія з іншими департаментами компанії:передача запитів для вирішення технічних та фінансових труднощів користувачів, отримання зворотного зв’язку з метою подальшого інформування користувачів;інформування про виявлені проблеми або помилки на ресурсах, що підтримуються.Ми пропонуємо:Рівень заробітної плати вище ринкової, щомісячні бонуси за результатами роботи;Позмінний графік роботи: 2/2/2. 2 дні робочі (денна зміна), 2 вихідні, 2 дні робочі (нічна зміна), 7:00 — 19:00, 19:00 — 7:00;L&D центр з курсами для співробітників і ТОП менеджерів, програму ротації;self — learning бібліотеку, доступ до платних курсів;дисконтну програму Evoplay;групові обговорення і індивідуальні сесії з психологом. Надсилай резюме, чекаємо тебе в нашій команді!

EvoPlay — міжнародна IT компанія, провідний розробник програмних продуктів та комплексних рішень для ігрової індустрії. У зв’язку з розширенням компанії у нас відкрито вакансію Customer Support Specialist зі знанням німецької мови. Даний спеціаліст працює у Департаменті підтримки користувачів контакт-центру компанії. Відповідає за віддалену взаємодію з користувачами, консультацію з питань технічної та фінансової частини продукту в телефонному режимі та через онлайн чат.Вимоги:Дуже високий рівень грамотності усної, письмової української та німецької мов;Знання ПК на рівні впевненого користувача;Вміння працювати з великими обсягами інформації та готовність навчатися;Комунікабельність;Усидчивість;Високий рівень самоорганізації;Досвід роботи в суміжних сферах буде перевагою.Обов’язки:Взаємодія з користувачами:надання кваліфіковано-консультаційної допомоги з технічної та фінансової частини продуктів переважно в телефонному режимі;ознайомлення користувачів з продуктами компанії, їх характеристиками, актуальними акціями та пропозиціями;Взаємодія з іншими департаментами компанії:передача запитів для вирішення технічних та фінансових труднощів користувачів, отримання зворотного зв’язку з метою подальшого інформування користувачів;інформування про виявлені проблеми або помилки на ресурсах, що підтримуються.Ми пропонуємо:Рівень заробітної плати вище ринкової, щомісячні бонуси за результатами роботи;Позмінний графік роботи: 2/2/2. 2 дні робочі (денна зміна), 2 вихідні, 2 дні робочі (нічна зміна), 7:00 — 19:00, 19:00 — 7:00;L&D центр з курсами для співробітників і ТОП менеджерів, програму ротації;self — learning бібліотеку, доступ до платних курсів;дисконтну програму Evoplay;групові обговорення і індивідуальні сесії з психологом. Надсилай резюме, чекаємо тебе в нашій команді!

Сервіс бронювання автобусних квитків KoloBus відкриває набір на позицію "Менеджер з продажу, Сustomer support, Оператор телефонних продажів автобусних квитків" послуг по бронюванню автобусних квитків.Обов'язки:Консультація зацікавлених клієнтів у телефонному режимі, в соц. мережах та корпоративних месенджерах;Виявляти потреби клієнтів та допомагати у бронюванні квитка на автобус, допомагати з питаннями, які виникають у пасажирів, забезпечуючи високу якість обслуговування;Робота з CRM-системою, IP-телефонією.Вимоги:Високі комунікативні та переговорні навички;Грамотна мова і вільне володіння українською мовою;Досвід роботи як customer support або досвід у сфері бронювання автобусних квитків буде плюсом;Впевнений користувач ПК.Ми пропонуємо:Заробітна плата, яка складається з фіксованої частини та % від продажу;     Позмінний графік з 9 по 16 або з 16 по 21 (черговий);Дистанційна робота з будь-якого куточку світу. Від вас лише ПК, інтернет і гарнітура;Можливість офіційного працевлаштування;Повне та всебічне навчання;Дружній колектив та корпоративні заходи;Знижки на автобусні квитки для працівників;Найкращу команду, де панує атмосфера турботи та підтримки та з якою можна вчитись і розвиватись щодня.Бажаєте стати частиною нашої команди? Ну, не зволікайте, а прямо зараз надсилайте резюме на Відправити резюме

WHO WE ARE Hi, we’re BetCare.Our company specializes in multilingual customer care where we put heavy focus on sales, conversion, and customer reactivation strategies. Our clients are primarily from Europe, Canada, and Australia, so we operate in licensed markets globally.Our team members' strongest skills are Positive Language, Care and Sales. Our approach to every contact is to provide an excellent service experience in order to open up the customer to a sale.?WHO WE ARE LOOKING FOR We are looking for Customer Service Agents with a high level of English and German to join our international team and add more diversity to the mix. We don’t care about your background — you are yours, as they say — though this position has its requirements and ground rules: you have to be a personable and reliable team player with a customer service mindset, the ability to multitask and think on your feet whilst calmly handling customer queries with a smile.MAIN RESPONSIBILITIES- To provide top-notch customer service to the players in chat and email communications to ensure their satisfaction (no calls).- To report on common issues and flag anything urgent.- To approach customers proactively about the selected promotions.- To support with some translations as our "go-to" native speaker.A FEW MUSTS- Be fluent in written English and German.- Be interested in learning about iGaming and increasing your tech knowledge.- Be available to work different shiftsWHAT WE OFFER Fully remote work. In case you are Lviv based — ability to attend the office (which is absolutely pet-friendly ).Extensive training program, which will help you to learn a new field and best practices. (It is fully paid after successful completion).Diverse paid times off.Presents and bonuses from the company.Full training and mentorship during the probation are provided, so experience in the domain is not required (but is a definite plus for you). WE VALUE respect, transparency, commitment, responsibility, attention to detail, and fun. WE DESPISE dishonesty in any form, exaggerated snobbism, and unprofessional work ethics. Can you relate to this? If your answer is «Hell Yes» go ahead and apply!

ELEKS is looking for a Product Implementation Analyst for Doctor ELEKS in Lviv.ABOUT PROJECTDoctor ELEKS is a smart medical information system that allows healthcare organizations to deliver improved patient care at a lowered cost by automating and streamlining complex operating processes and clinical data management practices.The mission of the product is to accelerate the quality and value of health care service delivery.REQUIREMENTSUnderstanding how relational databases workBasic skills in MS SQL Server DBMSBasic skills in working with SQL Server Management Studio (users/accesses)Confident skills in writing T-SQL code:understanding the application of database objectsunderstanding the logic of work and building a database queryunderstanding of the construction of procedures/viewsworking with data (sampling, updating, deleting, filtering, sorting)Understanding database processes – backup/restore/shrinkBasic skills in working with OS Windows Server and OS WindowsPre-Intermediate level of EnglishWILL BE A PLUSBachelor’s degree or higher in Computer Engineering or completed IT coursesThe ability to see the overall picture, correctly plan the approach to workAbility to work independently and self-organizedAbility to think analytically and develop solutions that meet customer needsPlanning, organization and time management skillsPurposefulnessRESPONSIBILITIESImplementation of the “Doctor Eleks” product at the client (direct work with the client, analysis of the client’s business process, deployment of the “Doctor Eleks” MIS product, customization of the MIS functionality to the client’s needs and processes)Support of existing MIS installations of customers (execution of customer tasks, customer support in chats, updates of MIS)Filling the MIS database for the client (document templates (in the template designer), reporting, and other data required for MIS operation)MIS testing before releases (Testing according to the test plan and test cases of the MIS functionality)Write/maintain existing t-sql code (procedures for reports or custom processes, view)Writing instructions and descriptions of new/existing MIS functionalityTraining clients to work with MIS (online/offline)Possible business trips to the client (start of the client’s work with MIS, at the client’s facility)What will you get with ELEKSCompetitive Social packageClose cooperation with a customerChallenging tasksCompetence developmentTeam of professionalsDynamic environment with low level of bureaucracyMedical insuranceABOUT ELEKSELEKS is a custom software development company. We deliver value to our clients, thanks to our expertise and experience gained from working as a software innovation partner since 1991.Our 2000+ professionals located in the Delivery Centers across Eastern Europe and sales offices in Europe and North America, provide our clients with a full range of software engineering services. These include product development, QA, R&D, design, technology consulting and dedicated teams.