Customer Support SpecialistEkreative have been making high quality apps, sites and online systems since 2010. Our experience, professionalism and results have put us at the forefront of a competitive and growing market. Our biggest asset in achieving such a high level of service is of course our team. That’s why we’re always on the lookout for new, talented, team members who love what they do and thirst after growth and fresh challenges. If that’s you, check out the positions we’re hiring for below, get in touch, and we’ll soon be doing great things, together! We are looking for a Customer Support Specialist, who will become a part of our talented team. We are looking for:Strong client-facing and communication skillsProficiency in English and Ukrainian (both spoken and written)Excellent computer skills, including strong knowledge of Google services - Google Drive, Docs, Sheets, Calendar, etc.Advanced troubleshooting and multitasking skillsCustomer service orientationEffective verbal and written communication skillsAbility to think strategicallyDesire to grow professionally Will be a plus:Experience in providing customer service support Responsibilities:Improve customer service experienceReply to customer requests via e-mail, chat, reply to ticketsTake ownership of customers issues and follow problems through to resolutionMaintain an orderly workflow according to priorities We offer:Competitive reward for the provided servicesSigning an agreement for the provision of servicesAssistance in paying taxes and in handling paperworkMedical insurance after trial periodGood compensation packageRegular team-building events and corporate partiesA huge number of other bonuses:)

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