Огляд статистики зарплатні професії "ERP/CRM в Україні"

Job DescriptionAs a Developer, you will have an opportunity to not only proudly play a development role in projects, but also to share your experience and mentor others. Work with business analysts and customers to understand key business requirements Design, develop, and test complex technical solutions using Microsoft Cloud technologies to meet client requirements/user stories Using Power Platform and other means to integrate into Azure services Participate in presale activitiesQualifications 3+ years in Microsoft Power Platform, Dynamics 365/CRM (CE) setup/administration/development Hands-on experience deploying with Microsoft Power Platform solutions Exposure to CRM processes Experience in software development projects in different industries (better – in large and long-term engagements) through the entire project lifecycle Experience in integrating with 3rd party systems both Microsoft and non-Microsoft platforms Good English is desirableServer Side: Understanding plugin development in Dynamics 365/ Power Platform Writing Unit test for .NET (experience with Face XRM or any other library for backend unit testing will be a plus) .NET C# — strong middle — solid background and understanding of .NET platform with a focus on code quality, understanding of core .NET patterns, ability to design classes, in-depth understanding of .NET object-oriented approachClient Side: Customization (entities, view, forms, dashboard, roles) Development Model driven Application Development PCF controls Ribbon Customization Development web resources (JS, Typescript will be plus) JavaScript, HTML/CSS — basic knowledge, ability to develop basic UI controls, ability to fetch data using Rest services, understanding of promises Experience with Power Automate or Dynamics CRM Workflows Git — experience with Git source control and branches Toolkit: Visual Studio, Visual Studio Code, Azure DevOps, Postman, XRM ToolBox, Chrome Dev Tool — basic experience is expected Agile Software Development experience Exposure to enterprise planning and delivery tools such as JIRA or Azure DevOps (CI/CD)Technologies:Mandatory - MS Dynamics 365, NET C# , Visual Studio, Visual Studio Code, Azure DevOps, Postman, XRM ToolBox, Chrome Dev Tool, Git, JIRA or Azure DevOps (CI/CD)Will be a plus - JS, Typescript ,Any React/Angular/Redux knowledgePreferred: Experience in Dynamics 365 Custom API or Custom Actions Experience with TypeScript in web resource development Any React/Angular/Redux knowledge Experience in development custom web components for Dynamics CRM Certifications in MS Dynamics 365 and Microsoft Power PlatformResponsibilities play a MS Dynamics Developer role in projects Currently we first of all need a Developer for long-term D365 CE (CRM) implementation project in big International Beverage Producer in Europe, building integration between D365 and other systemsWorking Conditions Flexible work schedule Office or remote or mixed types of work are welcome Regular compensation package reviews 20 working days paid vacation leave, 15 working days of paid sick leaves and 5 “day offs” Medical Insurance program for employee (and the ability for an employee to insure family members at a corporate rate) Certification coverage & support for participation in specialized events (webinars, conferences, trainings etc.) Regular team-buildings inside team projects, as well as summer and winter corporate parties for the entire companyJR-10462

Project Overview: The Client is one of the largest financial institutions in the Kingdom of Saudi Arabia and the Middle East.Established in 1957, the Bank aims to be the most innovative and trusted financial solutions partner for its clients. The Bank provides a comprehensive range of products and services fully compliant with the Islamic Sharia’ to meet the needs of both retail and corporate customers, including small and medium-sized enterprises. As well, it plays a leading role in various areas of finance and investment around Saudi Arabia, which is why is distinguished as a leading financier and arranger of syndicated loans in the oil, petrochemicals, and most of the Kingdom’s notable infrastructure projects.Responsibilities: Execution of the portfolio management.Execution of the account management.Management of the relationship with the client.Support the development teams and their managers.Help the product owners to create and organise the product backlog.Development and support Schedule plan based on Program processes.Development and support Risk registry based on Program processes.Reporting to client's Chapter Leads.Providing weekly/bi-weekly/governance reports to main stakeholders.Requirements: Upper-intermediate or higher level of English.Experience working in a Middle East market ideally with financial institutions.Strong understanding of Scrum principles/artifacts/toles etc.experience in Scrum processes establishment with further adjustments.proven experience in managing teams of 20+ people.5+ years of practical experience as a Delivery/Program manager.Roadmap creation techniques. Schedule management. Risk registry techniques.Understanding of software development standards, tools, and frameworks to foster engineering maturity principles within the team.Experienced in creating and/or evolving best practices and processes related to Value delivery.Proven ability to conduct effective retrospectives and personal devotion to continuous improvement of team performance.Advanced practical facilitation skills (deep understanding of facilitation session stages, artifacts, goals, and techniques).Good skills in decision-making, leadership, team building, coaching and motivating, communication, cultural awareness, and negotiating.Good understanding of PMO Knowledge areas.Experience in scaled agile frameworks (i.e. LESS, SAFE, Spotify, other) is an advantage.Understanding of different software methodologies - SCRUM, Agile, RUP, Waterfall.Jira administration. Ability to manage Boards/Projects.

SummaryWe are currently seeking a talented and motivated Junior Business Development Manager to join our expanding sales department at Andersen. As a Junior Sales Manager, you will have the opportunity to work with a dynamic team and play a crucial role in building long-term relationships with our clients.At Andersen, we are a pre-IPO software development company that offers a comprehensive range of services. With over 16 years of experience, we have successfully helped enterprises and middle-sized firms worldwide transform their businesses through innovative digital solutions. Our global reach extends to North America, Western Europe, Israel, Australia, and the UAE, allowing us to collaborate with organizations across diverse industries.Today, we are working with organizations from various parts of the world, including North America, Western Europe, Israel, Australia, and the UAE. Our expertise covers FinTech, Healthcare, Retail, Telecom, Media & Entertainment, Logistics, Travel & Hospitality, eCommerce, and other industries.Join our team and be a part of our mission to revolutionize the digital landscape for businesses worldwide. Take the first step in your career and contribute to our continued success.ResponsibilitiesParticipating in commercial negotiations by effectively communicating and representing the company's interests.Creating and delivering compelling presentations about the company's services, utilizing well-prepared presentation materials.Developing commercial proposals tailored to the needs of potential clients and providing support throughout the deal process.Proactively expanding professional network and engaging in active networking activities to identify new business opportunities.Collaborating with the marketing and lead generation department to identify and target new potential customers.Assisting in the creation and refinement of marketing materials to effectively promote the company's services.Building and maintaining relationships with existing customers, ensuring their continued engagement and satisfaction.Traveling internationally on business trips to meet and nurture relationships with customers worldwide.RequirementsExperience in active sales for 1+ year.Proficiency in sales and negotiation techniques, with the ability to effectively close deals.Result-oriented mindset and strong self-management skills, capable of working independently and meeting targets.Excellent communication skills, with the ability to thrive in high-pressure situations and maintain a positive attitude.High energy, proactivity, and intelligence, enabling the ability to adapt quickly to changing market dynamics.Strong desire to continuously learn and expand knowledge about products and industry trends.Possesses systematic thinking, capable of articulating thoughts clearly and possessing refined verbal communication skills.Proficient in English or German at an Upper-Intermediate level or above.Reasons to join usYou can add cooperation with such customers as Siemens, Johnson & Johnson, AstraZeneca, BNP Paribas, Allianz, Ryanair, TUI, Verivox, etc. to your CV.For the past four years, our company has been growing annually by 60–100%.You will gain experience in developing business relationships with the world's largest brands.We offer high-profile deals, negotiation practice, and live communication in foreign languages.Mentoring and adaptation programs will help you blend with the team and get involved in your work as comfortably as possible.You will have a Resource Manager responsible for your career growth.The company will provide continuous support and guidance throughout your work.Sales plans and roadmaps for your professional advancement.Established teams with streamlined processes, where you can learn something new from your colleagues every day and enjoy your work.Our employees are provided with a benefit package and an extensive set of bonuses.We at Andersen have many different ways to grow. You can improve as a specialist or a manager, and all your activities will be decently rewarded.Join us!

Як саме ти можеш впливати на розвиток компанії: працювати над сегментацією та побудовою життєвого циклу клієнта в розрізі регіонів та країн розробляти та впроваджувати мотиваційні програми з утримання клієнтів в розрізі регіонів та країн валідувати гіпотези взаємодії з клієнтами шляхом проведення різних CRM-активностей аналізувати CRM-активності шляхом A/B тестувань та надавати рекомендації за їх результатами в розрізі регіонів та країн моніторити та реагувати на дії конкурентів з точки зору маркетингу займатись веденням кроскомандних проєктів та частково комунікувати з розробниками Для досягнення результатів, тобі знадобляться: досвід побудови життєвого циклу клієнта у b2c компаніях досвід формування, постановки та опису ТЗ на отримання необхідних даних досвід аналізу клієнтської бази через когортний аналіз, RFM аналіз, та інші досвід розробки та впровадження мотиваційних програм з утримання клієнтів просунуті навички Microsoft Excel (для аналізу даних) досвід ризик-менеджменту Челленджі на 3 місяці: адаптуватися в команді та колективі ознайомитися з усіма доступними джерелами даних ознайомитися з чинним життєвим циклом клієнта та внести пропозиції по його удосконаленню налаштувати аналітичний моніторинг ситуації по клієнтській базі в розрізі країн Як ти регулюєш свій робочий час? сам визначаєш зручний для себе час; бізнес-час, коли всі обов’язково на зв’язку — з 11:00 до 16:00 самостійно вибираєш зручний формат (офіс/віддалено/міксований), роби з будь-якого куточка України й світу 20 days off на особисті потреби та 10 — через хворобу (зі збереженням винагороди) day off в твій день народження, як подарунок компанії day off для донорства крові Як ти будеш прокачувати свої скіли в Uklon? внутрішні тренінги, воркшопи, хакатони, шерінги знань тощо корпоративне навчання корпоративна бібліотека та підписки на інформаційні ресурси відвідування вебінарів, лекцій за участі спікерів компанії тощо персональний/командний бюджет на навчання English lessons Work (War) — Life BalanceМи є соціально відповідальною компанією, тому багато часу приділяємо активностям пов’язаним з волонтерською діяльністю, також регулярно підтримуємо командний дух в неробочі години: обожнюємо драйвові тімбілдінги, спортивні змагання, тощо. Ми кажемо «ні» рутині та одноманітності, тому ми створюємо простір, де робити свою справу дійсно в кайф — з нами точно не буде нудно. Health Care: корпоративне медичне страхування, в тому числі для мемберів, які знаходяться за кордоном Якщо ти шукаєш драйвову та амбіційну продуктову компанію, орієнтовану на розвиток та світову експансію, зацікавлений у використанні новітніх технологій та готовий далі підвищувати свою експертизу, приєднуйся до команди Uklon.

Вимоги: Вища освіта в галузі даних, бізнес-аналітики, економіки або суміжних дисциплін; Досвід роботи аналітиком CRM/SFE у фармацевтичній галузі бажаний; Знання принципів CRM та SFE, розуміння ринку фармацевтики; Навички роботи з аналітичними інструментами (наприклад, SQL, Excel, BI-платформи) та досвід роботи з CRM Quadrasoft; Здатність аналізувати великі обсяги даних та формувати осмислені висновки; Відмінні комунікативні навички та вміння працювати в команді. Довіряємо: Управління базою даних у CRM Quadrasoft: Ефективне ведення та оновлення даних у CRM, забезпечення їх актуальності та точності; Аналіз даних CRM: Проведення глибокого аналізу даних у системах CRM для виявлення тенденцій, оцінки ефективності маркетингових та продажних стратегій; Оцінка ефективності продажів: Аналіз показників SFE для покращення стратегій продажів, оптимізації маршрутів та планування робочого часу торгових представників; Розробка звітів та дашбордів: Створення інформативних звітів та інтерактивних дашбордів для керівництва та відділів продажів; Рекомендації щодо покращення: Надання стратегічних рекомендацій на основі даних для підвищення ефективності роботи з клієнтами та продажів; Взаємодія з відділами: Тісна співпраця з маркетинговими, продажними та ІТ-відділами для забезпечення цілісності даних та ефективності CRM-системи. Гарантуємо: Потужну команду професіоналів поруч; Медичне страхування; Конкурентну заробітну плату; Можливості для навчання, професійного розвитку та кар'єрного росту.

ABCloudz is looking for a standalone and ambitious Sales manager with IT experience to join our dynamic team. Collaborating with clients across the USA and Europe, we excel in crafting potent solutions designed to facilitate the growth of our client companies.At ABCloudz, every member of our team experiences a profound sense of significance, recognizing their intrinsic value as an integral part of our company. We ensure that every individual is in the right role, performing the right work, fostering an environment that nurtures personal and professional growth and allows for the pursuit of one’s dreams. Our commitment to continuous improvement includes dedicating time for ongoing learning, with an emphasis on unlimited potential for growth.Your enthusiasm, soft skills, and ability to engage with clients are crucial to our success.Requirements Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets Ability to drive sales process from plan to close, effectively cooperating with development and delivery teams on this way Great communication, presentation, negotiation skills Get-things-done approach Readiness to learn basics of new technologies Expertise in IT industry and strong business acumen Fluent English (at least Upper-Intermediate level)Your future activities The exciting things you will get to do once employed as a Sales Manager :– Communication with potential leads during the sales pipeline, driving the negotiations to the successful closure– Coordination of development and delivery teams during the pre-sales stage and onwards to meet client’s expectations– Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs– Keeping CRM records and sales statistics up-to-date on a weekly basisWhy choose us? Join an always-growing company to operate on the cutting-edge of information technologies, cloud services, application development, and digital infrastructure. At ABCloudz, we created a perfect environment to raise your professional skills, understand new technologies, and work with world-class companies.Our mission is to help businesses accurately, efficiently, and reliably build, move, and manage data workloads. The trusted ABCloudz team now has hundreds of employees in five countries, including our headquarters in Redmond, Washington, and offices in Tel-Aviv, Poland, and Ukraine.The ABCloudz competitive advantage over other development or IT consulting companies is our unique blend of:People with the highest level of expertise in the industryPractices established over the years by our subject-matter expertsProcesses that we crafted to guarantee successful deliveryProactivity in developing new solutions and maintaining existing appsProficiency in creating impeccable cloud solutions on all platformsBenefits We offer you English language courses, support your sports activities, and organize exciting team building events.In addition to the above mentioned, ABCloudz provides you with: Great opportunities for career growth. Industry-leading partners and customers. Internal tech talks. Events and conferences to raise skills. 5 days of paid sick leaves. Vacation up to 22 working days annually. Decent salary, tax assistance.

Lviv, UA Full-time on site or remoteAre you passionate about Project Management? Nestlé Business Services Lviv team is looking for those who are ready to take on the challenge and become a part of our loyal & dynamic team. In this position, you will be able to apply your skills and knowledge in the international environment, cooperate with Nestlé colleagues across the globe and grow your career within the biggest company in the FMCG industry. We’re proud to be an active equal opportunity employer to enhance diversity & inclusion in our company.You have: -Minimum 2 years' experience in project management as a role incl. transition, change management and controlling & monitoring responsibilities.-Leadership skills and emerging skills in people/team development-Certification or trained in project management practices (e.g. Waterfall, Agile)-Managing cultural diversity: respect and ability to cooperate with various cultures in the most effective way-Operate in a Matrix Organization and leveraging influencing skills-Reliable, Adaptable, Digitally-agile, customer-centric, Innovative, result-focusWith you we will: •Act as a project management partner : ensure the day-to-day management of the project through assignment of project work, mobilisation of required resources and monitoring and reporting on key dimensions (e.g. work packages completion, risks, opportunities, issues, schedule, budget, etc.). Manage delivery in line with the project sponsors expectations, tolerances, timings and expected business benefits.•Project Governance : help design, follow and contribute to the established project governance. Demonstrate emerging stakeholder management skills (e.g. proactively seek alignment of project activities with business and sponsor’s objectives). Propose alternative ways of working or strategies whenever relevant and when contributing to better project outcomes. •Effectively build and maintain relationships : working with key stakeholders and team members and cultivating a network of experts inside and outside the organization•Project management tools and practices : is knowledgeable and ensures a consistent application of project management key practices, standards, methodologies, tools and templates.•Continuous improvement : have a continuous improvement mindset (incl. simplification, standardization, sharing, automation) to remove waste and enhance team performance. Takes place in the PM community of practice.•Coach and Develop : supports junior members of the team in developing the required skills of project management. Build and maintain reference methodologies, standards, tools and templates of Project Management tailored to the business domains, deliver training material and courses and on the job coaching.What’s in it for you: -Official employment with transparent remuneration package-Personal & Professional development opportunities -International environment and diverse team-Possibility to work hybrid

Synchronic is an outsourcing IT company that implements the full cycle of online project realization, from the idea stage to the promotion of the finished product.We are looking for an active and ambitious Customer Success Manager (English language) ready to join our team.Hard-skills:Proficiency in English at the B2 / C1 level;Experience in communicating with native speakers;Ability to conduct business correspondence in English;Advanced PC user skills.Soft — skills:Strong time management and responsibility;Excellent communication skills and adaptability;Goal-oriented mindset.Daily tasks:Engaging with active clients via phone and email;Providing consultation, supporting and consulting fostering long-term relationships with existing users;Liaising and transferring information to other departments.What do we offer?Paid corporate training, vacation and sick leave;Working hours: Tuesday to Saturday; 12:00 - 21:00 (with a 45-minute lunch break and 15-minute breaks).Competitive salary, including a bonus structure.You will join a young and friendly team where a favorable atmosphere of cooperation and support prevails.If you want to become part of our team, respond to the vacancy or send your resume to Telegram (@HR_Sofiia_S) with the tag "Customer Success Manager ".

salary 600-800$Hi to everyone!we’re a Ukrainian/English speaking teamour clients from the US, UK, EU, Australia, and our professional language is Englishwe’re almost 40 people on the team who are proud of the work we do for our clientsWe are expanding the team of our product line — SaaS service, where we have achieved success and moved to the stage of growth. At the moment it is a family team of 10 people and a startup cultureMakeBeCool is an IT company specializing in Shopify and e-commerce SaaS platform. We develop online stores, Shopify applications, integrations; Theme designs; We build support departments; We design and develop our own apps on ShopifyWe have been working since 2010, we have a formed corporate culture and a well-developed team of experts, in which we are looking for strong players who share our values:focus on resultsteam and team playstraightforwardness and openness in relationshipspleasure from the process, driveproactivityleadershipWHY DO WE DO THIS?We are driven by participation in the process of creating a new service and products for our clients, it drives us when our work helps to improve the KPI of our clients, drives us when we have the opportunity to develop the local IT ecosystem and develop each team member as an expert and individualWe do not just do work, we create History together with our Partners, the History of projects, the History of the team, our HistoryHOW DO WE DO IT?This is a startup, thereforeWe experiment a lot and we have a lot of freedom in thisBut we also love structure and planning, so we plan our work and set goalsWe are about teamwork and engagement. You will not find indifference in our team, they will always help youWe do interesting things with interesting people and work with interesting partners. F*ck it is interesting to work with usWHAT INTERESTING ARE WE AS A COMPANY DOING FOR THE COMMUNITY?Our CEO is also the CEO of the Mariupol IT ClusterOur team organized volunteer activities to evacuate our hometown of Mariupol, search for and provide humanitarian supplies and help our defendersWe are working on helping other teams to resume activitiesWe coordinate our work with other IT clusters of Ukraine to counter Russian aggressionRussian warship, go f*ck yourself!WHAT CAN YOU HELP TO DO IN OUR TEAM? Improve user experience interacting with the support teamReceive new 5 star reviews from customersWorking with customer’s requestsResponsibilitiesUnderstanding of the principles of WOW communication and customer supportUpdating user documentation and recording screencastsProactivity in communication and resolution of requestsWorking with non-standard queriesAbility to work night shifts as scheduledA great team player, be proactiveWe want to work with positive-minded peopleStrong worth ethic and keen to detailIdeal ProfileWe are in need of a full-time customer support manager who has:1-3+ years of experience in customer support or another managers position2+ years of experience working with communication and building relationshipSuperb troubleshooting skillsIt will be a plus the experience working within the Shopify platformCONDITIONS:Is there a trial period and how long does it last? Yes, 1 month.Salary, overtime, how often, what is the approach to payment? We have a fixed-price salary on this position at this moment. But if you have idea, feel to free told about itWhat is the work schedule? 5 days a week, 8 hours.Is it possible to work remotely? It is possible.A number of vacation days and sick leave? 21 days a year of vacation and up to 5 days of paid sick leave.When, how, and in what currency is the salary paid/calculated? To a Payoneer account, once a month, in dollars. The company does not compensate Ukrainian taxes, so they need to be covered on your own.PROCESSIs there a test task? No.Who is reviewing the resume? Team LeadHow many stages of the interview with whom? A short introductory call, and Technical interview with the Team Lead (approximately one hour), interview with the CEO (half of hour)Ready to become a part of our star team?Send your CV and cover letter

Job Title: Customer Service Representative at Mr. GlazierCompany Overview:Welcome to Mr. Glazier, a leading provider of exceptional glass solutions for homeowners, architects, designers, and contractors. Join our team and contribute to projects that involve windows, glass doors, shower enclosures, store fronts, glass partitions, and more.At Mr. Glazier, you'll be part of a dynamic environment focused on delivering tailored, high-quality solutions that enhance spaces. Our Manhattan showroom in the prestigious D&D Building showcases our diverse glass products, where our experts guide clients in finding the perfect options.Position Overview: As a Customer Service Representative, you will play a crucial role in ensuring a positive customer experience by addressing inquiries, resolving issues, and providing support related to our window repair services. This position is vital to maintaining strong customer relationships and contributing to the overall success of our company.Key Responsibilities:Customer Interaction:Respond promptly to customer inquiries through various channels, including phone, email, and live chat.Provide accurate information about our window repair services, pricing, and processes.Assist customers in scheduling appointments for window assessments, repairs, and follow-up services.Issue Resolution:Investigate and resolve customer complaints, concerns, and issues in a professional and timely manner.Collaborate with other departments, such as the technical team or sales, to ensure effective problem resolution.Keep detailed records of customer interactions, transactions, comments, and complaints.Product Knowledge:Stay informed about our window repair products, services, and industry trends.Provide clear and concise information to customers regarding product features, benefits, and warranties.Process Improvement:Identify opportunities for process improvement and recommend solutions to enhance the customer experience.Collaborate with the management team to implement changes and improvements.Quality Assurance:Conduct customer satisfaction surveys to gather feedback and identify areas for improvement.Work closely with the quality assurance team to ensure service delivery meets or exceeds customer expectations.Qualifications:Previous experience in customer service, preferably in the home improvement or construction industry.Strong communication skills, both written and verbal, with an emphasis on active listening.Fluency in English at B2-C1 level is essential to effectively communicate with our English-speaking clients.Empathy and patience in dealing with customer concerns and inquiries.Ability to multitask and prioritize in a fast-paced environment.Familiarity with CRM software and customer support tools is a plus.Possibility to work in the US time zone (15:00 – till 01.00 Kyiv time).We are working for US market, so our working hours in Ukraine 3 pm till 01 am. Perks and Benefits:• Remote Work: Enjoy the flexibility of working remotely from anywhere.• Competitive Salary: We offer a competitive salary in US dollars to recognize and reward your outstanding performance.• Growth Opportunities: We are committed to your professional development, providing you with opportunities to grow alongside our company.• Supportive Workplace Culture: Experience a collaborative and inclusive culture where your ideas are encouraged.Join us at Mr. Glazier, where you'll be part of a dynamic and motivated team, working together to redefine the window repair industry. Embrace the flexibility of remote work, while enjoying a supportive and inclusive work culture that encourages personal and professional growth. Don't miss out on this exciting opportunity to be part of our expansion journey. Apply now and showcase your passion for customer service excellence as a Remote Customer Service Representative at Mr. Glazier! Together, let's create a brighter future for our customers and our team.

CRM EngineerWarszawaNR REF.: 1187307Dla naszego Klienta, lidera w branży energetycznej poszukujemy CRM Engineera.Umowa o pracę lub b2b.Możliwość pracy zdalnej/hybrydowej.Twój zakres obowiązków:Konfiguracja systemu CRMTworzenie rozszerzeń i nowych modułówBudowanie integracji z innymi systemamiUdział w migracji do nowego rozwiązaniaAnaliza i optymalizacja istniejących przepływów integracyjnychWspółpraca lub samodzielne tworzenie scenariuszy testowychWspółpraca przy testach biznesowych i realizacja testów na poziomie technicznymTworzenie dokumentacji oraz udział we wdrożeniach wytworzonego oprogramowaniaWspółpraca z zespołami rozwijającymi systemy dziedzinowe i szynę integracyjnąNasze wymagania:Doświadczenie na podobnym stanowiskuWykształcenie wyższe informatyczne lub pokrewne,Znajomość C#/.NET minimum 2 lata doświadczeniaUmiejętność konfiguracji procesów na platformach low codeZnajomość zasad tworzenia interfejsów integracyjnych (REST API)Doświadczenie w integracji aplikacji .NETUmiejętność zarządzania cyklem życia wdrożeniowymMile widziane:Doświadczenie z Creatio CRMZnajomość baz danych, SQLZnajomość KafkaDoświadczenie w pracy z narzędziami CI/CDWhat you need to do now If you39re interested in this role, click 39apply now39 to forward an up-to-date copy of your CV, or call us now.Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.

ELEKS is looking for a Project Manager to lead projects for our innovative Compliance Automation Platform (eCAP) and other exciting initiatives in Tokyo.About ProductELEKS’ Compliance Automation Platform (eCAP) is an advanced award-winning product that significantly reduces the cost and burden of compliance. The platform consolidates and automates all the efforts via a single custom dashboard, allowing you to establish a seamless end-to-end compliance management workflow.REQUIREMENTS4-6 years of experience in project managementProven experience with Agile methodologiesNative proficiency in JapaneseFluent in English (B2-C1 level)Hands-on experience in product implementationSolid knowledge of project management tools like Jira, Azure DevOps, etc.Excellent written and verbal communication skillsRESPONSIBILITIESEffectively engage with and manage relationships with a diverse/multicultural group of stakeholders, ensuring their needs are understood and met, how the decisions are met throughout the project lifecycleLead the implementation of a compliance product, managing integrations and customizations to meet specific customer requirementsEnsure the project is delivered on time, within scope, and to the highest quality standardsWork within a large enterprise environment to uphold project governance, ensuring all processes align with company standards and regulatory requirementsProvide strong leadership in fostering collaboration among technical teams, consultants, and customer teams, ensuring all parties are aligned and working towards common goalsDevelop and execute detailed project plans, aligning them with both internal teams and customer expectations to ensure successful project deliveryDeliver accurate, timely reports on project statuses, milestones, and deliverablesAdapt and tailor deliverables to meet evolving customer expectations and ensure high levels of satisfactionCoordinate effectively with internal teams based offshore, particularly those in the EU time zone, ensuring seamless communication and project management across different time zonesCapture, document, and share knowledge gained during the project to support future initiatives and continuous improvementDemonstrate knowledge of various project management methodologies (e.g., Agile, Waterfall) and apply them appropriately based on project needsEffectively manage relationships with multicultural stakeholders, ensuring clear communication and understanding across different cultural contextsUtilize project management software such as Jira, Azure DevOps, etc., to manage tasks, track progress, and facilitate collaborationEstablish priorities, impart a sense of urgency, and rigorously follow project management methodology to ensure successful project executionWhat will you get with ELEKSClose cooperation with a customerChallenging tasksCompetence developmentProjects from scratchTeam of professionalsDynamic environment with low level of bureaucracyABOUT ELEKSELEKS is a custom software development company. We deliver value to our clients, thanks to our expertise and experience gained from working as a software innovation partner since 1991.Our 2000+ professionals located in the Delivery Centers across Eastern Europe and sales offices in Europe and North America, provide our clients with a full range of software engineering services. These include product development, QA, R&D, design, technology consulting and dedicated teams.

Passionate about the world of tech? What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let’s see what it takes What you will do: Provide exceptional customer support via calls, chats, and emails Build positive and long-lasting relationships with customers Meet team KPIs Always be up-to-date with cutting-edge technology Securely work with customers’ sensitive information Apply the latest and greatest customer happiness practices Maintain working knowledge of our client’s products and services Communicate with developers and other departments of various IT companies What you need to succeed in this role: Excellent English skills (at least C1 for both spoken and written) Experience in customer service Analytical and research skills Positive and responsible attitude Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: Experience in technical support Experience with CRM systems Benefits and Perks: Flexible schedule Opportunity to work fully remotely Inclusive international environment Compensation in USD Good bonuses for referring friends Paid intensive training and probation Work-life balance Responsive management interested in your growth and long-lasting cooperation Greenhouse conditions for self-development Who we are: SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English , pointing out your outstanding skills! Visit our website: www.supportyourapp.com DISCLAIMER We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

N-iX is looking for a skillful Lead Business Analyst to join our team.As a Lead Business Analyst, you will be at the forefront of the account expansion, developing a work stream and collaborating with many business stakeholders across the customer organization. You will be responsible for the stream product vision, roadmap and business requirements and leading a team of business analysts who are working with the technical teams. Responsibilities:Establish and maintain strong relationships with business stakeholders, including SMEs, customer products, and executives.Contribute to and provide inputs for a clear product vision, strategy, and roadmap that aligns with the customer’s overall objectives.Track and report on delivery progress according to roadmap, adjust roadmap in case of priorities changes or dependencies revealed.Elicit business and user needs, capture high level requirements and prioritize them.Lead a team of business analysts, fostering a collaborative and high-performing culture.Communicate with other streams to reveal cross dependencies between streams that affect the roadmap.Collaborate with architects, UX/UI, and development teams to ensure seamless execution of product development and delivery.Oversee end-to-end product development lifecycle, from discovery and design to development, training, and release.Requirements: 5+ years of experience in product management, or Lead business analysis, preferably with a focus on enterprise level projects.Excellent communication skills with the ability to communicate complex messages and trade-offs, telling a compelling story.Experience in communication and reporting to C-level stakeholders.Experience in collaborating with cross-functional teams and managing stakeholder relationships.Deep understanding of agile methodologies and cross-team collaboration processes.Creating product strategy, vision and roadmap.Leading the product or business analysts team.Advanced English level.Ukrainian language Advanced or higher.We offer:Flexible working format - remote, office-based or flexibleA competitive salary and good compensation packagePersonalized career growthProfessional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)Active tech communities with regular knowledge sharingEducation reimbursementMemorable anniversary presentsCorporate events and team buildingsOther location-specific benefits

Національна мережа торговельних центрів "Епіцентр К" запрошує до бізнес-команд центрального офісу CRM-Менеджера за адресою: м. Київ, вул. Берковецька, 6К.Ми пропонуємо: офіційне працевлаштування, оплачувану відпустку 24 календарні дні, оплачувані лікарняні;новий, просторий, сучасний офіс у Києві на вул. Берковецька, 6-К ст. м. Академмістечко;спортцентр + персональні тренери, групові заняття (йога, TRX, стретчінг);салон краси, SPA-центр на території офісу;відкриті спортмайданчики (великий теніс, футбол, баскетбол);медичний центр (терапевт, дієтолог, ЛОР, окуліст, кардіолог, хірург, УЗД, масажист);корпоративне навчання;оплачувані профільні виставки та конференції (в Україні);спеціальні знижки при купівлі товарів у мережі наших торговельних центрів.Ваші завдання: створювати релевантні пропозиції для розвитку клієнтської бази та покращення основних CRM KPI з урахуванням RFM сегменту клієнтів;проводити CRM promo campaign, обираючи найбільш ефективний канал комунікації та промо-механіку;ведення CRM промо плану та звітності по проведеним активностям;робота зі зверненнями клієнтів;написання інструкцій для магазинів по роботі з ПЛ, інформаційних листів щодо акцій;створення Customer Journey Map та активна робота з ним щодо впровадження нових можливостей для покращення клієнтського досвіду;співпрацювати з IT відділом та писати ТЗ для створення нових фіч і їх імплементації.Для нас важливо: маєте успішний досвід роботи на позиції CRM-Менеджера від 2-х років;розкладаєте робочі процеси по поличкам;у Вас вища освіта та додатково “прокачували” свої професійні знання, уміння та навички на тренінгах, семінарах, бізнес-курсах;маєте високий рівень відповідальності, орієнтованість на результат, системність, аналітичні здібності.Виникли питання або цікавлять подробиці?Телефонуйте / пишіть +38 (050) 308-96-39 Лілія або надсилайте резюме: [email protected]

Description :This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.Responsibilities:• Executes the bank's risk culture and strives for operational excellence• Builds relationships with clients to meet financial needs• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations• Grows business knowledge and network by partnering with experts in small business, lending, and investments• Manages financial center traffic, appointments, and outbound calls effectively• Drives the client experience• Manages cash responsibilitiesRequired Qualifications:• Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.• Collaborates effectively to get things done, building and nurturing strong relationships.• Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives.• Is confident in identifying solutions for new and existing clients based on their needs.• Communicates effectively and confidently, and is comfortable engaging all clients.• Has the ability to learn and adapt to new information and technology platforms.• Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking).• Applies strong critical thinking and problem-solving skills to meet clients’ needs.• Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.• Efficiently manages time and capacity.• Focuses on results, while acting in the best interest of the client.• Can be flexible to work weekends and/or extended hours as needed.Desired Qualifications:• Experience in financial services and knowledge of financial services industry, products and solutions.• One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.• Six months of cash handling experience.• Bachelor’s degree or business relevant associate degree such as business management, business administration, or finance.• Bilingual Skills in SpanishSkills:• Adaptability• Business Acumen• Customer and Client Focus• Oral Communications• Problem Solving• Account Management• Client Experience Branding• Client Management• Client Solutions Advisory• Relationship Building• Business Development• Pipeline Management• Prospecting• Referral Identification• Referral ManagementMinimum Education Requirement:• High School Diploma / GED / Secondary School or equivalentShift:1st shift (United States of America)Hours Per Week: 40

Job descriptionWhat we can do for you:At Millions Kart, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our competitive pay and benefits package.What you can expect from us?We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together, and celebrating our success.We can’t wait to see where your ambitions take you at Millions Kart. Apply today!We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service.The RoleYou will be responsible for : Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Conducting quality assurance surveys with customers and providing feedback to the staff.Possessing excellent product knowledge to enhance customer support.Maintaining a pleasant working environment for your team.conducting customer satisfaction surveys to understand what areas of the company's services need improvementscatering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolutioncurating streamlined email and social media communication mediums for offers, updates and much moredealing with customer issues and churning out an easy-to-follow solutionmanaging payment and delivery of customer ordershelping customers choose the right product for their requirements and budgethandling customer concerns and complaints in a timely mannerinforming customers of upcoming promotions or dealsestablishing a positive rapport with all clients and customers in person or via phoneforming reports based on customer satisfaction statistics and helping their team to develop new skillsfixing appointments based on the availability of customers and clientsinteracting with customers to ensure they have a desirable and shareable experienceThey often pass on customer service data to higher authorities, which leads to significant changes within the customer service department's response guides and in-house processes.Ideal ProfileYou have at least 1 year experience within a B2C Sales or Customer Service role, ideally within the Education, Environment / Renewable Energy / Sustainability and Other Services industry.You possess excellent interpersonal as well as written and verbal communication skills.You are a strong networker & relationship builderYou are a strong team player who can manage multiple stakeholdersYou are highly goal driven and work well in fast paced environmentsWhat's on Offer?Opportunity within a company with a solid track record of performanceWork alongside & learn from best in class talentLeadership Role

The Offer Opportunity within a company with a solid track record of performance Work alongside & learn from best in class talent Leadership Role The Job You will be responsible for : Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team. conducting customer satisfaction surveys to understand what areas of the company's services need improvements catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution curating streamlined email and social media communication mediums for offers, updates and much more dealing with customer issues and churning out an easy-to-follow solution managing payment and delivery of customer orders helping customers choose the right product for their requirements and budget handling customer concerns and complaints in a timely manner informing customers of upcoming promotions or deals establishing a positive rapport with all clients and customers in person or via phone forming reports based on customer satisfaction statistics and helping their team to develop new skills fixing appointments based on the availability of customers and clients interacting with customers to ensure they have a desirable and shareable experienceThey often pass on customer service data to higher authorities, which leads to significant changes within the customer service department's response guides and in-house processes. The Profile You have at least 1 year experience within a B2C Sales or Customer Service role, ideally within the Education, Environment / Renewable Energy / Sustainability and Other Services industry. You possess excellent interpersonal as well as written and verbal communication skills. You are a strong networker & relationship builder You are a strong team player who can manage multiple stakeholders You are highly goal driven and work well in fast paced environments The Employer Our client makes sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our competitive pay and benefits package.

We have an excellent opportunity for a seasoned professional as a Lead MS Dynamics ERP Consultant for our client, a front-runner in the commercial vehicle manufacturing sector within the automotive industry.Our customer is dedicated to the production of vehicles that are essential for countless logistics necessities, from personal mobility to the transport of goods, all with an unwavering commitment to reliability, punctuality, and safety. They strive to add value and convenience to customers on a global scale with their advanced technologies, sophisticated products, and top-tier services. A significant part of their mission now ideally extends to transitioning towards a green, CO2-neutral driving future, emphasizing their commitment to sustainable development.ResponsibilitiesRequirements Analysis and Test StrategyDevelop comprehensive test strategies, plans, and documentation aligned with the Dynamics 365 Production needsMentor team members in understanding requirements and translating them into effective test casesTest Documentation Development and ReviewOversee the creation and review of test cases, checklists, and plansEnsure the quality and coverage of test documentation, validating that it addresses various scenarios thoroughlyBug Management and VerificationManage the bug reporting process, ensuring accurate documentation and tracking of identified issuesLead bug verification activities, validating fixes and collaborating with development teams for resolutionTeam Leadership and CollaborationProvide leadership to the QA team, offering guidance, training, and mentorship for testing activitiesCollaborate closely with cross-functional teams, including developers, business analysts, and project managers, to align QA efforts with project goalsQA Status Reporting and Stakeholder CommunicationPrepare and present regular QA status reports, highlighting progress, challenges, and recommendationsProcess Improvement and Best PracticesChampion best practices in QA, fostering a culture of quality excellence within the teamRequirementsProven experience in QA leadership roles, preferably with a focus on Dynamics 365 Production or similar ERP systemsStrong expertise in requirements analysis, test strategy formulation, and comprehensive test documentationProficiency in bug tracking tools and experience in managing bug lifecycle processesIn-depth knowledge of QA methodologies, best practices, and continuous improvement initiativesWe offerWork on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in UkraineReceive the necessary equipment to perform your work tasksChange projects and technology stacks within EPAMGain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more)Consider relocation options in over 30 countries worldwideParticipate in volunteer, charity programs and communities (both technical and interest-based)You can plan your individual career path together with your manager.Receive regular feedback from colleaguesImprove your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)Get the opportunity to undergo free training and certification in AWS, GCP, or Azure CloudsUse the internal E-learn training program (18,200+ specialized training and mentoring programs)Access corporate accounts on LinkedIn Learning, Get Abstract and other partner resourcesStudy at EPAM Solution Architecture School with the instructors who are practicing architectsDevelop as a leader, join Delivery Management, Resource Management, Leadership Essentials school and moreParticipate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually)Vacation and sick leave (including a sick leave without a medical certificate)A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)Medical insurance for family members at corporate ratesCompany support during significant life events (childbirth or adoption, marriage, etc.)Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic trainingE-kids program - a free programming language training program for EPAMers' childrenThe remote option applies only to the Candidates who will be working from any location in Ukraine.The remote option applies only to the Candidates who will be working from any location in Ukraine.EPAM strives to provide its global team of over 52,800+ professionals in more than 55 countries with opportunities for professional growth from day one of collaboration. Our colleagues are the source of EPAM's success, so we value cooperation, strive to always understand our clients' business and aim for the highest quality standards. No matter where you are, you will join a dedicated, diverse community that will help you realize your potential to the fullest.

Компанія шукає оператора для роботи на постійну основу в місті КостопільОсновні обов’язки: Налагодження та робота з верстатами для обробки каменю Виконання програм, встановлених у верстатах, для отримання необхідних форм та розмірів каменюКонтроль якості обробки каменю та вчасне виявлення можливих дефектівЗабезпечення безпеки та дотримання виробничих норм і правил.Вимоги: Досвід роботи не є обов’язковим, але буде перевагоюУважність до деталей та вміння працювати з точністюВідповідальність та вміння працювати в командіМи пропонуємо: Стабільну роботу на постійній основіКонкурентну заробітну плату, яка буде обговорюватись індивідуальноМожливість професійного зростання та розвиткуДружній колектив та комфортні умови праці.Якщо ви маєте бажання приєднатися до нашої команди та займатися цікавою роботою у сфері каменеобробки, звертайтесь до нас за контактним номером телефону