Огляд статистики зарплатні професії "Регулировщик в Львові"

Open to Internal and External Candidates Position Title: DriverDuty Station: Lviv, UkraineClassification: General Service Staff, Grade G2Type of Appointment: Special Short-Term, Six months with the possibility of extensionEstimated Start Date: As soon as possibleClosing Date: 23 May 2023 Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.IOM is committed to a diverse and inclusive environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.Context:Under the overall supervision of the Chief of Mission and the Administrative Officer (Fleet and Facilities), and the direct supervision of the Senior Fleet Management Assistant and technical guidance from the Hub Lead, the incumbent contributes to a smooth operation of the IOM Mission in Ukraine. The incumbent will assist in the effective and efficient management of the Mission through a range of actions, including driving and administrative support management.Core Functions / Responsibilities:Drive assigned IOM office vehicle(s). Manage the day-to-day maintenance of the assigned vehicle(s) to ensure roadworthiness of the vehicles. This includes daily check of tires, brakes, engine oil, fan belt, etc. Arrange for minor repairs and ensures that the vehicles are kept clean. Ensure that the vehicles undertake regular service intervals. Keep records of spare parts for vehicle(s) and conduct monthly inventory of the spare parts. Find the most direct and safe route over the best available roads to the destination. Ensure that the IOM vehicle(s) is used only for official/authorized business, as advised by the supervisor. Make sure that the daily log sheet is prepared, and a monthly report is prepared summarizing statistics linked to mileage, fuel consumption, etc. for the vehicle. Keep a high degree of confidentiality and discreteness in discussions, which involves IOM and its officials. Take proper actions to reduce potential security threats to IOM officials and/or property within the immediate vicinity of the vehicle and along transport routes. Meet official personnel at the airport(s) and facilitate immigration and customs formalities as required. Collect and deliver mail, documents, pouches, and other communications/items from and to the country office; go to the post office, airport, government agencies, other UN agencies, institutions, project sites, etc., to take and deliver items and communications; keep records as required. When needed, assist the country office staff in performing simple clerical duties such as making and answering telephone calls, making photocopies, keeping records, etc. Perform such other duties as may be assigned.Required Qualifications and ExperienceEducationHigh school degree/certificate with minimum 2 years of relevant working experience or Bachelor’s Degree from an accredited institution. Valid national driver’s licence.ExperienceKnowledge of driving rules and regulations. Experience in driving a variety of makes and models of vehicles Skills in minor vehicle repairs. Knowledge of radio, email, telephone and other applications. Good problem solving skills. Ability to communicate clearly, Good planning and coordination skills.LanguagesFluency in Ukrainian is required. Basic English is desirable.The incumbent is expected to demonstrate the following values and competencies:ValuesInclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible. Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.Core Competencies – behavioural indicatorsTeamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate. Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work. Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.OtherAny offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.Appointment will be subject to certification that the candidate is medically fit for appointment and security clearances.A prerequisite for taking up the position is legal residency in the country of the duty station and work permit, as applicable.How to apply:Interested candidates are invited to submit their applications filling in the IOM Personal History Form   and sending to [email protected]  by 23 May 2023 the latest, referring to this advertisement in the subject line of your message.Only shortlisted candidates will be contacted.Posting period:From 09.05.2023 to 23.05.2023

Description: Our customer is an American manufacturer and globally recognized leader in Healthcare and Medical Devices. In close cooperation with the international team you will have the ability to participate in product feature definition, development, testing, and post-release support for innovative medical products.Requirements: Required Skills and Experience:• 2-5 Years of relevant work experience with bachelor’s degree in computer engineering, Computer Science, or a related field• 0-3 Years of relevant work experience with master’s degree in computer engineering, Computer Science, or a related field• Proficient in Java 1.8 or higher• Experience in Groovy• Experience writing automated tests using frameworks like Junit, Selenium, Spock, Geb, or Appium for Multi browser RESTful API/applications• Experience with GitLab, Eclipse or IntelliJ based IDE• Knowledge of Test methodologies and strategies• Experience testing commercial GUI products, Web applications• Understanding of Oracle database tables to assist in creating test data and debugging issues found in testing; experience creating and running SQL queries• Basic Experience with XML and XSD schema• Experience working with JSON objects• Experience working with AWS environmentsDesired Skills and Experience:• Experience in system integration projects• Experience with IBM WebSphere MQ and IBM Integration Bus is plus• Experience working with SAP (ECC6/S4HANA) is plus• Working knowledge of defect tracking systems such as JIRA• Working knowledge of Windows 10 and iOS operating systems • Past experience working with LATITUDE remote monitoring system• Familiar with java build tooling (e.g. Maven, Jenkins)• Familiar with tools: Datadog, Lens, GitKraken• Capacity to multi-task several testing activities concurrently• Testing experience in a regulated environment (Class III medical devices, defense, aerospace)• Experience using Kanban or other Agile based development methodologiesDeep understanding of CI/CD Responsibilities: • Designs, develops, debugs, and modifies test scripts that evaluate software applications against software requirements using Java. • Documents software development and/or test development by writing documents, reports, memos, change requests. Methods used are determined by approved procedures and standards• Collaborates with requirements and development teams to coordinate resolution of software errors.• Uses automation testing tools such as Selenium WebDriver for web application testing.• Understands system of systems architecture and integration between systems• Work with external teams to define requirements, design, implementation and testing for integration between systems.• Creates test procedure for software system interface testing and develop automated tests to ensure with agreed upon interface design• Tracks software development effort by creating and maintaining records in the approved tracking management tool.• Solves engineering problems by analyzing the situation and recommending corrective or alternative actions.• Analyzes, evaluates, validates requirements, design of software and systems by using software engineering practices.• Uses version management tools to manage test assets in a concurrent design environment.• Investigates, researches, and selects software design and tools as part of an architecture team.• Continuously improves process and work methodologies by interfacing with peers/cross-functional groups and analyzing activities to improve workflow and work processes. What We Offer Empowering Projects: With 500+ clients spanning diverse industries and domains, we provide an exciting opportunity to contribute to groundbreaking projects that leverage cutting-edge technologies. As a team, we engineer digital products that positively impact people’s lives.Empowering Growth: We foster a culture of continuous learning and professional development. Our dedication is to provide timely and comprehensive assistance for every consultant through our dedicated Learning & Development team, ensuring their continuous growth and success.DE&I Matters: At GlobalLogic, we deeply value and embrace diversity. We are dedicated to providing equal opportunities for all individuals, fostering an inclusive and empowering work environment.Career Development: Our corporate culture places a strong emphasis on career development, offering abundant opportunities for growth. Regular interactions with our teams ensure their engagement, motivation, and recognition. We empower our team members to pursue their career goals with confidence and enthusiasm.Comprehensive Benefits: In addition to equitable compensation, we provide a comprehensive benefits package that prioritizes the overall well-being of our consultants. We genuinely care about their health and strive to create a positive work environment.Flexible Opportunities: At GlobalLogic, we prioritize work-life balance by offering flexible opportunities tailored to your lifestyle. Explore relocation and rotation options for diverse cultural and professional experiences in different countries with our company.About GlobalLogic GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world.By integrating experience design, complex engineering, and data expertise—we help our clients imagine what’s possible, and accelerate their transition into tomorrow’s digital businesses.Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries.GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.

Description: Inviting Trainee Information Security Engineer to join a growing account in the medical devices industry domain. Our client is the global leader company of healthcare solutions, which contributes to human welfare by application of biomedical engineering in the research, design, manufacture, and sale of instruments or appliances that alleviate pain, restore health and extend life for people around the world.Our team is focusing on designing and developing software for medical devices, where the software has strong restrictions for safety and quality, power management, and memory usage.Requirements: Bachelor’s degree in Computer Science, Engineering or a related discipline, or equivalent experienceThe ideal candidate is a highly motivated individual who pays great attention to detail, results oriented with excellent interpersonal and communication skillsUpper intermediate English skills (both speaking and writing) Responsibilities: Create, review and update security documentation for software products to ensure compliance with regulatory standards and policiesPerform various security related tasks according to standard operating proceduresActively detect and identify security weaknesses and determine the required remediation stepsContinuously check for the new threats and their mitigation planVulnerability Assessment activitiesAnalyze and monitor the 3rd party software for security vulnerabilitiesIdentify security critical processes and components What We Offer Empowering Projects: With 500+ clients spanning diverse industries and domains, we provide an exciting opportunity to contribute to groundbreaking projects that leverage cutting-edge technologies. As a team, we engineer digital products that positively impact people’s lives.Empowering Growth: We foster a culture of continuous learning and professional development. Our dedication is to provide timely and comprehensive assistance for every consultant through our dedicated Learning & Development team, ensuring their continuous growth and success.DE&I Matters: At GlobalLogic, we deeply value and embrace diversity. We are dedicated to providing equal opportunities for all individuals, fostering an inclusive and empowering work environment.Career Development: Our corporate culture places a strong emphasis on career development, offering abundant opportunities for growth. Regular interactions with our teams ensure their engagement, motivation, and recognition. We empower our team members to pursue their career goals with confidence and enthusiasm.Comprehensive Benefits: In addition to equitable compensation, we provide a comprehensive benefits package that prioritizes the overall well-being of our consultants. We genuinely care about their health and strive to create a positive work environment.Flexible Opportunities: At GlobalLogic, we prioritize work-life balance by offering flexible opportunities tailored to your lifestyle. Explore relocation and rotation options for diverse cultural and professional experiences in different countries with our company.About GlobalLogic GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world.By integrating experience design, complex engineering, and data expertise—we help our clients imagine what’s possible, and accelerate their transition into tomorrow’s digital businesses.Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries.GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.

About us: Zelh is a fast-growing, passionate outsourcing company. Our mission is to be the most reliable company by offering and maintaining consistently high-quality services. We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy! As a Carrier Sales Representative , you will be responsible for securing carriers to transport freight for customers. You'll work closely with shippers and carriers to ensure efficient and timely delivery of goods while maximizing profitability for the company. Our client is a logistics solutions provider offering a wide range of transportation and freight management services. With a focus on efficiency, reliability, and customer satisfaction, our client aims to streamline supply chains and optimize logistics operations for businesses across various industries. Through innovative technology and a dedicated team of professionals, our client delivers tailored solutions to meet the unique needs of each client, ensuring timely and cost-effective delivery of goods and materials. Key Responsibilities: Carrier Procurement: Source and negotiate with carriers to secure capacity for shipments. Build and maintain relationships with a network of carriers to ensure reliable service. Load Coverage: Coordinate the movement of freight by matching available carriers with customer shipments. Utilize load boards, transportation management systems (TMS), and other tools to find appropriate carriers for each load. Rate Negotiation: Negotiate rates and terms with carriers to ensure competitive pricing while maintaining profitability. Evaluate market conditions and carrier performance to optimize pricing strategies. Customer Communication: Communicate with customers to understand their transportation needs and provide updates on load status. Address any concerns or issues related to transportation. Carrier Management: Manage carrier relationships by monitoring performance, resolving disputes, and providing feedback for improvement. Ensure carriers comply with contractual agreements and meet service level expectations. Documentation: Generate and manage transportation documentation, including rate confirmations, bills of lading, and other required paperwork. Ensure accuracy and compliance with regulatory requirements. Problem Resolution: Proactively identify and resolve transportation-related issues, such as delivery delays, equipment shortages, or route changes. Implement contingency plans to minimize disruptions to shipments. Data Analysis: Analyze transportation data to identify trends, opportunities for improvement, and cost-saving measures. Use insights to optimize routing, carrier selection, and operational efficiency. Interaction with customers, carriers, and internal stakeholders via phone, email, and in-person meetings. Fast-paced and dynamic work environment with changing priorities and tight deadlines. Working conditions: Working schedule: 15:00 - 00:00 (Ukraine time) A supportive team Competitive Salary in USD Office mode of work 10+ business days of paid time off English courses Equipment provided Fragrant coffee from the barista in the office Bachelor's degree in supply chain management, logistics, business administration, or a related field preferred. Previous experience in carrier sales, freight brokerage, or logistics coordination. Strong negotiation skills with the ability to build rapport and influence others. Excellent communication and interpersonal skills. Proficiency in transportation management systems (TMS) and other relevant software. Detail-oriented with the ability to manage multiple tasks in a fast-paced environment. Knowledge of transportation regulations and industry best practices. Analytical mindset with the ability to interpret data and make data-driven decisions. Conclusion: The role of a Carrier Sales/Load Coverage Specialist is critical in ensuring the smooth and efficient movement of goods from origin to destination. By effectively managing carrier relationships, negotiating rates, and coordinating shipments, you'll play a key role in meeting customer expectations and driving business success

Got a head full of ideas? Good. EveryMatrix is seeking a skilled and proactive Middle Business Analyst to join our team. Company intro: EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide platform, casino, sports betting, payments, and affiliate systems to over 300 customers worldwide. The company is profitable, has over EUR 100m in annual revenues, and 950 employees in offices across 12 countries in Europe, Asia and the US.EveryMatrix was founded in 2008 and remains a founder-owned private company. EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions. Job Summary: The ideal candidate will be responsible for managing multiple projects, focusing on integration with other departments and developing bonus systems for players. This role demands a keen eye for detail, strong analytical skills, and the ability to work effectively in a fast-paced environment. Successful candidates will immerse themselves in the company business while constantly providing guidance for the stakeholders and engineering team. The successful candidate will work in fast-paced, tight deadlines, highly rewarding Agile environment. Responsibilities: Collaborate with various departments to ensure seamless integration of processes and systems.  Analyze and define requirements for player bonus schemes, ensuring they align with business objectives and regulatory standards.  Work closely with project stakeholders to gather and document requirements, and to develop effective business solutions.  Facilitate communication between technical teams and other departments to ensure clear understanding and implementation of requirements.  Create and maintain detailed project documentation, including process flows, functional specifications, and user stories.  Participate in the development and refinement of business processes and system improvements.  Assist in the monitoring and reporting of project progress, and in addressing any issues that may arise. Requirements: At least 4 years of experience as a Business Analyst, preferably in the iGaming industry or a related field.  Experience in managing projects related to system integrations and player bonus systems.  Strong ability to create and interpret UML diagrams and wireframes.  Proficiency in preparing and delivering presentations.  Solid understanding of business process and system requirement methodologies.  Excellent analytical, problem-solving, and communication skills.  Fluency in English, both written and spoken.  Ability to work effectively in a team and independently. Work Life Balance: 22 paid leave days and two extra paid leave days per year for every year up to 32 days (working days) in addition to the public holidays (11 days). Extra leave days for every extra year at the company – 43 days including public holidays by year 5 of employment. 10 sick leave days per year (without a doctor’s note). Medical leave: up to 30 days per year, documented with medical certificate To support women candidates, we offer 21 weeks of maternity leave and 100% work from home until the child’s first birthday for mothers. Men receive 4 weeks of paternity leave and can work from home until the child is 13 weeks old. Benefits and Office perks: Daily catered lunch or lunch allowance Private Medical insurance Gym membership Fruits Friday Access to online learning platforms Udemy for Business and O’Reilly and -budget for external training Massage at work Frequent free-bar parties, annual whole-company parties (have previously rented our own planes to get everyone together!) Fun corner: ping pong table, Xbox, lots of board games. Check out our Locations for getting a glimpse on our culture, offices and benefits!

Our services in Central & Eastern Europe: Bilfinger Tebodin in Central & Eastern Europe covers all phases of a project lifecycle by its four cross-country Business Lines: Consultancy, Engineering, Process Engineering and Project Management Consultancy (PMC).Our markets: We have a strong focus on Industrial, Food & Beverage, (Bio-) Pharma, Oil & Gas, Energy & Utilities, Property and Infrastructure markets, bringing together specialized knowledge and international expertise to offer our clients the best practice solutions.Bilfinger Tebodin Ukraine CFI is looking for Lead Electrical Engineer for our office in Lviv.We expect:10 years of experience as electrical engineer including 3 years as lead engineer.Experience of work on European industrial projects would be as a plus;Experience with industrial MV/LV power supply (10/0.4 kV);Preferably experience with industrial HV power supply (/35 kV);Basic knowledge in low current networks (ССTV, Access control, Fire alarm, LAN network, BMS) ;Knowledge of AutoCAD, Dialux software;Preferably knowledge of Revit ;Good knowledge of office soft (MS Outlook, Word, Excel) Knowledge of Ukraine regulations & standards;Knowledge of European regulations & standards: IEC, ISO, BS would be as a plus;Possibility to travel to business trips (as per UA legislation requirements);English — intermediate strong (reading, writing, speaking on technical topics should be free level).Duties and responsibility:Project planning (Perform or having performed inventory and preliminary activities, mainly within the confines of their own discipline, in accordance with the project plan);Project organization (Ensuring project organization and staffing, mainly within the confines of their own discipline, in consultation with the relevant functional or hierarchical manager, so that quality, budget, and milestones are guaranteed and the contribution of the own discipline to achieve the project objectives is optimized.);Managing a discipline team (Functionally leads a smaller project group of few employees);Budget (Timely estimating, developing and monitoring a plan regarding the number of hours and investment costs of their own discipline.)Communication (Drawing up reports, initiating and coordinating meetings with the involved disciplines and the customer with regard to the technology, progress, staffing, and planning, taking into account the wishes and needs of all parties involved.)We offer:Official employment and salaryProfessional trainingsCorporate medical insuranceCorporate mobile phone (if necessary to work)Comfortable working conditions, informal open corporate culture, friendly teamSocial package, programs for integration of new team members, regular corporate projects inside and outside of the office, sport tournaments and a healthy atmosphere in modern and cozy officeRemote office after trial periodCareer development opportunities within Ukraine and international.Zero-tolerance rejection of corruption and bribery

About us: Zelh is a fast-growing, passionate outsourcing company. Our mission is to be the most reliable company by offering and maintaining consistently high-quality services. We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy! At this point, Zelh is looking for the Track & Trace Representative to the logistics platform for the built world. Our client is a logistics solutions provider offering a wide range of transportation and freight management services. With a focus on efficiency, reliability, and customer satisfaction, our client aims to streamline supply chains and optimize logistics operations for businesses across various industries. Through innovative technology and a dedicated team of professionals, our client delivers tailored solutions to meet the unique needs of each client, ensuring timely and cost-effective delivery of goods and materials. Key Responsibilities: Monitoring Shipments: Utilize tracking systems and software to monitor the progress of shipments in real-time. Identify any delays, exceptions, or potential issues that may impact delivery schedules. Communication: Maintain regular communication with carriers, drivers, and internal teams to obtain status updates on shipments. Provide timely and accurate information to customers regarding the whereabouts of their freight and estimated delivery times. Issue Resolution: Proactively identify and address any issues or discrepancies related to shipment tracking. Work collaboratively with carriers and internal departments to resolve problems and minimize disruptions to the transportation process. Customer Support: Serve as the primary point of contact for customer inquiries regarding shipment status and tracking updates. Provide exceptional customer service by responding promptly to inquiries and addressing concerns effectively. Documentation: Maintain accurate records of shipment status, including tracking information, delivery confirmations, and any relevant documentation. Ensure compliance with company policies and regulatory requirements. Escalation Management: Escalate any critical issues or emergencies to appropriate personnel for immediate resolution. Keep stakeholders informed of significant developments and ensure transparency throughout the tracking process. Process Improvement: Identify opportunities to streamline tracking processes and improve efficiency. Collaborate with cross-functional teams to implement enhancements and best practices for tracking and tracing shipments. Working conditions: Working schedule: Shift: Mon - Fri 8 am - 5 pm EST / Mon - Fri 10:00am-7:00pm EST A supportive team Competitive Salary in USD Office mode of work 10+ business days of paid time off English courses Equipment provided Fragrant coffee from the barista in the office 1+ years of experience in the customer support field English level - upper-intermediate or higher Proficient in Microsoft Office (Outlook, Excel, Word) and use of office equipment Expert knowledge of team members' roles and responsibilities Ability to communicate effectively verbally and in writing, maintain cooperative effective working relationships within company, and support a team environment Must possess strong organizational and time management skills to meet department goals and deadlines Must be punctual and have excellent attendance

OrganizationiMMAP Inc. is an international nongovernmental organisation that provides information management services to humanitarian and development organizations. Through information management, we help our partners target assistance to the world’s most vulnerable populations. Our core philosophy is that better data leads to better decisions and that better decisions lead to better outcomes. iMMAP Inc.’s critical support to information value chains helps to solve operational and strategic challenges of our partners in both emergency and development contexts by enabling evidence-based decision-making for better outcomes.BackgroundThe project focuses on third-party monitoring (TPM) of explosive remnants of war clearance activities in Ukraine as part of humanitarian mine action efforts. The objective of the project is to improve the accountability, transparency and quality control of the demining process while addressing implementation challenges. The project presents case studies and recommendations for improving the effectiveness of the TPM program. Description of DutiesThe Driver will be responsible for operating vehicles and providing transportation services to staff and authorized personnel. The role involves adhering to road safety regulations, maintaining vehicles in good condition, and ensuring the comfort and security of passengers during transit. Safely operate assigned vehicles, including cars and vans, as required by the organization. Provide transportation services to staff and authorized personnel, ensuring timely arrivals and departures. Adhere to all road safety regulations and organizational policies while driving. Maintain vehicles in good working condition by regularly checking oil, water, and tire pressure, and arranging for routine maintenance as needed. Keep vehicles clean and presentable at all times, both internally and externally. Ensure the security of vehicles and their contents, including equipment and supplies, during transportation. Assist with loading and unloading of cargo as required. Maintain accurate records of vehicle usage, including mileage, fuel consumption, and maintenance activities. Report any accidents, incidents, or vehicle malfunctions to the appropriate authorities and follow organizational procedures for documentation and reporting. Coordinate with the logistics team to plan routes and schedules efficiently.Perform any other duties related to transportation and logistics as assigned by the supervisor.RequirementsValid driver's license with a clean driving record. Proven experience as a professional driver, with a minimum of 5 years of driving experience. Good knowledge of vehicle maintenance and repair procedures. Ability to operate vehicles safely and confidently in various weather and road conditions. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Flexibility to work outside regular hours, including evenings and weekends, if required.

About us: Zelh is a fast-growing, passionate outsourcing company. Our mission is to be the most reliable company by offering and maintaining consistently high-quality services. We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy! At this point, Zelh is looking for the Track & Trace Representative to the logistics platform for the built world. Our client is a logistics solutions provider offering a wide range of transportation and freight management services. With a focus on efficiency, reliability, and customer satisfaction, our client aims to streamline supply chains and optimize logistics operations for businesses across various industries. Through innovative technology and a dedicated team of professionals, our client delivers tailored solutions to meet the unique needs of each client, ensuring timely and cost-effective delivery of goods and materials.Key Responsibilities:Monitoring Shipments: Utilize tracking systems and software to monitor the progress of shipments in real-time. Identify any delays, exceptions, or potential issues that may impact delivery schedules.Communication: Maintain regular communication with carriers, drivers, and internal teams to obtain status updates on shipments. Provide timely and accurate information to customers regarding the whereabouts of their freight and estimated delivery times.Issue Resolution: Proactively identify and address any issues or discrepancies related to shipment tracking. Work collaboratively with carriers and internal departments to resolve problems and minimize disruptions to the transportation process.Customer Support: Serve as the primary point of contact for customer inquiries regarding shipment status and tracking updates. Provide exceptional customer service by responding promptly to inquiries and addressing concerns effectively.Documentation: Maintain accurate records of shipment status, including tracking information, delivery confirmations, and any relevant documentation. Ensure compliance with company policies and regulatory requirements.Escalation Management: Escalate any critical issues or emergencies to appropriate personnel for immediate resolution. Keep stakeholders informed of significant developments and ensure transparency throughout the tracking process.Process Improvement: Identify opportunities to streamline tracking processes and improve efficiency. Collaborate with cross-functional teams to implement enhancements and best practices for tracking and tracing shipments.Working conditions:Working schedule:Shift: Mon - Fri 8 am - 5 pm EST / Mon - Fri 10:00am-7:00pm ESTA supportive teamCompetitive Salary in USDOffice mode of work10+ business days of paid time offEnglish coursesEquipment providedFragrant coffee from the barista in the office1+ years of experience in the customer support fieldEnglish level - upper-intermediate or higherProficient in Microsoft Office (Outlook, Excel, Word) and use of office equipmentExpert knowledge of team members' roles and responsibilitiesAbility to communicate effectively verbally and in writing, maintain cooperative effective working relationships within company, and support a team environmentMust possess strong organizational and time management skills to meet department goals and deadlinesMust be punctual and have excellent attendance