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Огляд статистики зарплатні професії "Helpdesk в Києві"

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Огляд статистики зарплатні професії "Helpdesk в Києві"

20 000 ₴ Середня зарплата в місяць

Количество вакансий профессии "Helpdesk" по диапазонам зарплаты в Києві

Валюта: UAH USD Рік: 2024
Станом на 02.05.24, за професією Helpdesk в Києві відкрито 1 вакансій. Для 100% відкритих вакансій, роботодавці вказали заробітну плату в розмірі 22,8+ грн. 0% оголошень з зарплатнею 11.8+ грн, і 0% з зарплатнею 14.0+ грн

Рівень середньої зарплатні за останні 12 місяців: "Helpdesk в Києві"

Валюта: UAH USD Рік: 2024
На гістограмі зображено зміну рівня середньої заробітної плати професії Helpdesk в Києві.

Порівняння середньої зарплати за запитом "Helpdesk" в Києві з основними містами країни

Валюта: UAH USD Рік: 2024
На гістограмі зображено порівняння середньої зарплати за запитом "Helpdesk" з середньою зарплатою в адміністративних центрах за минулий місяць.

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На гістограмі зображено порівняння середньої зарплати за запитом "Helpdesk" з середньою зарплатою в адміністративних центрах за минулий місяць.

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Менеджер по роботі з клієнтами, спеціаліст техпідтримки клієнтів
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Запрошуємо Вас стати частиною Sales Department на позиції менеджера по роботі з клієнтами зі знанням англійської мови (Sales Agent), в одній із найбільших бірж криптовалют у Сполучених Штатах за обсягом торгів — Coinbase.Якщо Ви з легкістю знаходите спільну мову з людьми, вмієте продавати що завгодно — наша пропозиція для Вас!Якщо у Вас відсутній успішний досвід роботи в сфері продаж — це не проблема, ми надаємо повне навчання, а також можливість почати свою роботу в нашій компанії з позиції асистента одного із топових сейлів, у якого можна отримати та перейняти успішний досвід.Що ми пропонуємо:повне навчання в сфері продажу послуг і можливість розпочати кар'єру щоденна практика англійської мови з носіями необмежений рівень доходу прозора система бонусів своєчасна виплата заробітної плати у USD постійна підтримка менеджерів проектуТип работи: у ПномпеньТип зайнятості: лише повнаГрафік роботи: 5 робочих днів по 8 годинОформлення:Всі витратити на авіаквитки, візові сбори та повне відшкодування несе Компанія! Компанія напдає житлоЗаробітна плата: Ставка 800−1000 USD/month+ комісіонні щоденно (у середньому на одного продвийя може приходити біля 3000−15000 USD/month).Вимоги до кандидата:вільне володіння англійською мовою (від B2/Upper-Intermediate), читання та письмо .готовність робити та приймати велику кількість дзвінків в день готовність до телефонних продажів. товариськість, стресостійкість, наполегливість розуміння маркетінгу цифрової валюти (блокчейн).Якщо у Вас є досвід роботи в кол-центрах, в Customer Service чи в продажах — Ваш відгук ми розглянемо в першу чергу!Обов’язки:опрацювання вхідних запитів, продаж послуг щодо цифрових валют спілкування по телефону з клієнтами. служба підтримки спілкування через Інтерент. Увага! Якщо Ви готові пройти етапи відбору на вакансію, то переконайтесь, що у Вас встановлені додатки Viber, SkypeЗалиште свій відгук на цьому сайті або WhatsApp +380987464198У випадку, якщо Ваше резюме нас зацікавить, ми зв’яжемось з Вами протягом 2−5 робочих днів.
Національний/-а Керівник/-ця Програми – National Programme Support Officer (Shelter and Housing) – Міжнародна організація з міграції (МОМ), Представництво в Україні
МІЖНАРОДНА ОРГАНІЗАЦІЯ З МІГРАЦІЇ (МОМ) - ПРЕДСТАВНИЦТВО В УКРАЇНІ, Київ
Open to Internal and External Candidates Position Title:National Programme Support Officer (Shelter and Housing)Duty Station:Kyiv, UkraineClassification:National Officer, Grade NO-A Type of Appointment:Special Short Term, nine months with possibility of extensionEstimated Start Date:As soon as possibleClosing Date:14 August 2023 Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.IOM is committed to a diverse and inclusive environment. Internal and external candidates are eligible to apply to this vacancy. 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Experience taking the initiative and achieving results. Proficiency in using the Microsoft Office suite (minimum Word, Excel, PowerPoint); knowledge of MS Project will be an asset. Knowledge of data protection guidelines and principles. Previous experience working with a humanitarian organization, or the UN system is preferred. Personal commitment, efficiency, flexibility and drive for results. Ability to work effectively and harmoniously within a team of colleagues from varied cultures and professional backgrounds. Capable of working under stressful conditions. Ability and willingness to travel to field locations and work in insecure and hardship environment.SkillsKnowledge of emergency response humanitarian programming, preferably with experience in reporting and programme development. Experience writing in English to a high level of accuracy and with an ability to tailor language to audience and purpose. Knowledge of relational databases, Microsoft applications, spreadsheets, word processing, etc. Strong technical and analytical skills. Highly structured and process oriented, curiosity, attention to detail and critical thinking. LanguagesFor all applicants, fluency in English and Ukrainian is required (oral and written). CompetenciesThe incumbent is expected to demonstrate the following values and competencies:Values Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible. Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage: Demonstrates willingness to take a stand on issues of importance. Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.How to apply:Interested candidates are invited to submit their applications using the IOM Personal History Form and sending to Відправити резюме   by  14 August 2023 the latest, referring to this advertisement in the subject line of your message.Only shortlisted candidates will be contacted. Posting period:From 31.07.2023 to 14.08.2023
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Middle QA engineer (Linux, networking)
GlobalLogic, Ukraine, Kyiv
Description: The broadband team works on 2nd generations of Harmonic (NASDAQ:HLIT) Cable Broadband solutions: actively developing the industry’s first software-based CCAP solution (“Cable OS”) and cloud native CMTS.These solutions allow cable and PON operator companies to deliver IP-based data, video, and voice services to millions of customers. Focus is given to CableOS which will allow to get rid of the existing HW equipment and to migrate to the cloud, saving customers the enormous expenses for the support of HW network equipment.The system is based on microservice architecture and is running on the general purpose CPUs. It doesn’t require using ASICs and makes it possible to run the SW both on bare metal servers as well as on the private cloud infrastructure. CableOS is a pioneer in software-defined networking (SDN) with all the benefits it gives to service providers.GlobalLogic team is involved in the development, manual and automated testing, as well as in solution integration at customers’ headend and further technical support 24/7 by providing professional services for Customers.To learn more – please visithttps://www.harmonicinc.com/BROADBAND/https://www.globallogic.com/ua/key-projects/harmonic-and-globallogic/Requirements: B.Sc. in computer science or Electricity Engineering or equivalent;3+ years of commercial experience in SW testing / or customer support / or network provider companies;Commercial experience with Linux, networking area (TCP/IP stack);Upper-intermediate English (writing and speaking);High level of interpersonal skills. Ability to communicate effectively with different groups. Preferences: Knowledge in DOCSIS / PON (Passive Optical Network);Knowledge in CI/CD (Jenkins);Data traffic generators (Ixia, iPerf.) and analyzers (Wireshark);Script tools/languages (Python, Bash, etc.);Hands-on experience with virtualization technologies (Kubernetes, Docker). Responsibilities: Test end-to-end complex embedded systems by analyzing automation test results, which are part of Continuous Integration (CI);Maintain test suites (CI) by adding new tests (Python) developed by other teams, and optimizing their structure to increase coverage;Ramp up and maintain a shared pool of setups dedicated to the CI/CD activities;Work in agile mode and cooperate with multiple scrum teams.#LI-MD2 What We Offer Empowering Projects: With 500+ clients spanning diverse industries and domains, we provide an exciting opportunity to contribute to groundbreaking projects that leverage cutting-edge technologies. As a team, we engineer digital products that positively impact people’s lives.Empowering Growth: We foster a culture of continuous learning and professional development. Our dedication is to provide timely and comprehensive assistance for every consultant through our dedicated Learning & Development team, ensuring their continuous growth and success.DE&I Matters: At GlobalLogic, we deeply value and embrace diversity. We are dedicated to providing equal opportunities for all individuals, fostering an inclusive and empowering work environment.Career Development: Our corporate culture places a strong emphasis on career development, offering abundant opportunities for growth. Regular interactions with our teams ensure their engagement, motivation, and recognition. We empower our team members to pursue their career goals with confidence and enthusiasm.Comprehensive Benefits: In addition to equitable compensation, we provide a comprehensive benefits package that prioritizes the overall well-being of our consultants. We genuinely care about their health and strive to create a positive work environment.Flexible Opportunities: At GlobalLogic, we prioritize work-life balance by offering flexible opportunities tailored to your lifestyle. Explore relocation and rotation options for diverse cultural and professional experiences in different countries with our company.About GlobalLogic GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world.By integrating experience design, complex engineering, and data expertise—we help our clients imagine what’s possible, and accelerate their transition into tomorrow’s digital businesses.Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries.GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.
Senior Business Analyst
Luxoft, Kyiv, Ukraine
Location Kyiv Office Address Project Description We build the platform, which supports client onboarding in global financial institution. This platform includes processing of onboarding requests as they flow from Clients to Sales to Operations and to downstream processing functions. Application functionality is decomposed into business process management, business rules/workflows configuration, reporting / dashboards and workload management functions e.g. work prioritization, SLA management, notifications etc.The platform is used by external users, it is mission critical as part client experience upgrade roadmap.Due to project growth, currently we are looking for proficient Business Analyst with potential growth to BA Lead.This position assumes wide range of BA activities starting from the working with high level requirements from customer and ending up with discussing and documenting the implementation solution with the tech team. Responsibilities - Direct communication with Business stakeholders and technical partners on a day-to-day basis- Requirements elicitation from the stakeholders- Requirements analysis, including business analysis, functional analysis, integration/API analysis, impact analysis- Data analysis;- Requirements documentation in Word/Confluence in the format of User Stories, Use Cases, Business Rules, Specification by Example, diagrams, etc.- Requirements approval with relevant stakeholders, running demo, requirements change management process- Proactively drive analysis of assigned tasks at all levels, i.e. organize calls with Business, and Dev teams, facilitate the discussion, document and distribute MOMs- Participate in backlog review and management, create tasks in Jira, estimate and plan the analysis efforts- Be a part of the BA team, share knowledge, and contribute to the analysis process improvements- Conduct tech interviews for BA positions, support newcomers Skills Must have - At least 5+ years of proven experience in a BA/FA position (after university)- Analytical mindset- Experience with large enterprise Customers with international stakeholders (USA, UK) is a must, and experience with the Banking/Financial domain is a plus- Experience in Data Analysis; Strong SQL, good skills in Excel and ideally in Python/R- Hands-on experience with tools: Confluence, Jira, mockups prototyping (Axure, Figma, Balsamiq, or similar), tools for diagrams (Visio, DrawIO, Gliffy, Enterprise Architect, etc.). Nice to have: Postman, Swagger.- Experience with technologies: Kafka, REST API, SOAP, JSON, XML, Data Base tools (MongoDB, MS SQL, Oracle SQL).- Experience in Integration between two or more applications (must have)- Experience conducting a demo or presentation to an audience of 5 - 30 people- Experience with UML diagrams (required), BPMN (nice to have)- Extensive experience in documenting requirements in the format of Use Cases or User Stories, Acceptance Criteria, and Business Rules. Experience in writing BRD/FRD/Technical specifications is a big plus- Advanced level in reading and writing English (C1)- Responsible, accurate, attentive to details, being able to think deep and wide- Ability to multi-task, switch contexts, and change focus according to changing priorities. Flexibility in adapting to new processes and client needs- Resistance to stress, ability to work under strict deadlines and commitments;- Self-starter attitude and ability to work independently Nice to have - Understanding of Banking Client Onboarding domain- Understanding of agile software development methodologies- Developing UI mockups for the features Languages English: C1 Advanced Seniority Senior Relocation package If needed, we can help you with relocation process. Click here for more information. Vacancy Specialization Functional/System Analysis Ref Number VR-104285 APPLY RECOMMEND A FRIEND Search Other Positions
Manual QA engineer (Linux, networking)
GlobalLogic, Ukraine, Kyiv
Description: Broadband team works on 2nd generations of Harmonic (NASDAQ:HLIT) Cable Access products: actively developing the industry’s first software-based CCAP solution (“Cable OS”) and cloud-native CMTS.These solutions allow to cable operator companies to deliver IP-based data, video, and voice services to millions of customers. Focus is given to CableOS which will allow to get rid of the existing HW equipment and to migrate to the cloud, saving customers the enormous expenses for the support of HW network equipment.The system is based on microservice architecture and is running on the general purpose CPUs. It doesn’t require using ASICs and makes it possible to run the SW both on bare metal servers as well as on the private cloud infostructure. CableOS is a pioneer in DOCSIS software-defined networking (SDN) with all the benefits it gives to service providers.GlobalLogic team is involved in development, manual and automated testing, as well as in solution integration at customers’ headend and further technical support 24/7 by providing professional services for Customers.To learn more – please visithttps://www.harmonicinc.com/broadband/solutions/https://www.globallogic.com/ua/key-projects/harmonic-and-globallogic/Requirements: 3+ years experience in SW testing of complex systems (preferably embedded/network equipment);Practical experience with testing artefacts: test plan, test design, test case, bug report;Basic practical knowledge in the networking area;Good knowledge of Unix/Linux OS;High level of interpersonal skills. Ability to communicate effectively with different groups;B. Sc. in computer science or Electricity Engineering or equivalent. Preferences: Knowledge in DOCSIS/PON;Data traffic generators (Ixia, iPerf.) and analyzers (Wireshark, Averna);Script tools/languages (Python, Bash, etc.);Hands-on experience with virtualization technologies (Kubernetes, Docker). Responsibilities: Test (functional/non-functional) complex embedded system;Debug and troubleshoot setup issues;Analyze requirements, write/execute test cases/test plans, and report bugs;Execute automatic tests using the existing Framework and analyze the results. Provide requirements for automatic tests;Work in agile mode as a member of the scrum team;Write automation scripts can be considered.#LI-MD2 What We Offer Empowering Projects: With 500+ clients spanning diverse industries and domains, we provide an exciting opportunity to contribute to groundbreaking projects that leverage cutting-edge technologies. As a team, we engineer digital products that positively impact people’s lives.Empowering Growth: We foster a culture of continuous learning and professional development. Our dedication is to provide timely and comprehensive assistance for every consultant through our dedicated Learning & Development team, ensuring their continuous growth and success.DE&I Matters: At GlobalLogic, we deeply value and embrace diversity. We are dedicated to providing equal opportunities for all individuals, fostering an inclusive and empowering work environment.Career Development: Our corporate culture places a strong emphasis on career development, offering abundant opportunities for growth. Regular interactions with our teams ensure their engagement, motivation, and recognition. We empower our team members to pursue their career goals with confidence and enthusiasm.Comprehensive Benefits: In addition to equitable compensation, we provide a comprehensive benefits package that prioritizes the overall well-being of our consultants. We genuinely care about their health and strive to create a positive work environment.Flexible Opportunities: At GlobalLogic, we prioritize work-life balance by offering flexible opportunities tailored to your lifestyle. Explore relocation and rotation options for diverse cultural and professional experiences in different countries with our company.About GlobalLogic GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world.By integrating experience design, complex engineering, and data expertise—we help our clients imagine what’s possible, and accelerate their transition into tomorrow’s digital businesses.Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries.GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.
Operations Director
United Plumbing, Київ
We are presently in search of skilled and seasoned Operations Director.Our company support candidates who demonstrate business approach not in words but in deeds.The candidate will be responsible for 5 supportive company divisions: HR and Administrative, Call centre, Quality control, Finance and Permit divisions. The hands-on practice for 2 months will be mandatory during the probation period.Responsibilities:-Operational Oversight: Overseeing day-to-day operations to ensure smooth functioning across all departments and functions.-Process Improvement: Identifying opportunities for process improvement and implementing measures to enhance productivity and efficiency.-Budget Management: Managing budgets for various operational activities and ensuring cost-effectiveness in all operations.-Team Leadership: Providing strong leadership to the operations team, fostering a culture of collaboration, and promoting professional growth and development.-Performance Monitoring: Monitoring performance metrics and KPIs to track progress and identify areas for improvement.-Risk Management: Identifying and mitigating operational risks to ensure business continuity and compliance with regulations.-Stakeholder Communication: Collaborating with other departments, senior management, and external stakeholders to align operations with company objectives and foster positive relationships.-Continuous Improvement: Promoting a culture of continuous improvement and innovation to adapt to changing market conditions and drive long-term success.-Compliance: Ensuring compliance with relevant laws, regulations, and industry standards in all operational activities.Requirements and skills:Education: A bachelor's degree in business administration, operations management, or a related field is often required. A technical degree can be beneficial.Experience: Significant experience in operations management, with at least 5-10 years in progressively responsible roles. Experience in a remote leadership or managerial role is imperative.Strategic Thinking: Ability to think strategically and develop long-term plans to optimize operations and achieve organizational goals.Leadership Skills: Strong leadership abilities with the capacity to inspire and motivate teams, as well as delegate tasks effectively.Problem-Solving Skills: Excellent problem-solving skills to identify issues, analyze root causes, and implement effective solutions.Compensation: USD $4000.00 + Bonuses. Apply ONLY if you have English C1 level.Distant work.Schedule: 9am - 6pm PST time zone.Please send your Resume on email: відправити резюмеOr by Telegram, Viber:  ...
Availability / Visibility Specialist
Nestle, Kyiv, UA
Are you ready to join a multinational company and a dynamic team for great achievements? Do you like unique challenges and experiences? Do you want to use professional competencies and skills? We offer an attractive and dynamic international working environment with constant opportunities for development, reflecting our conviction that people are our most important asset.Nestle Ukraine, worldwide leader in Food and Beverage industry, successfully working and developing in Ukraine, is announcing an opening of a senior-level position of Corporate POSM Specialist in the Nestle Head Office in Kyiv.Key objective of position:Enhance the category presence in retail stores and increase category sales through the development, production, and logistics of effective Point of Purchase Materials (POPM) at the corporate level;Optimize and synchronize the budget, development, production, and logistics of POPM (Point of Purchase Materials);Generate new concepts and approaches, identify priority areas, and drive innovation in POSM development;Present developed concepts to the Line Manager and other executives for further action. Main Responsibilities:1. Strategical:Develop a comprehensive strategy for POPM within the assigned scope of responsibility;Analyze market trends and competitor activities related to POSM in trade channels;Collaborate with agencies to procure POSM materials, optimize suppliers, and negotiate competitive prices. Participate in discussions regarding investment decisions in promotional materials;Share best practices within the cross-functional team to enhance POSM effectiveness;Implement a cross-category approach to maximize POSM visibility;Monitor and control Visibility KPIs to ensure the successful implementation of the POSM strategy.2. Operational:Consolidate and align all necessary information and working materials (designs for brand concept verification, samples, signed color proofs, briefs, technical specifications, etc.) with the cross-functional team and visibility specialist for all categories;Collaborate with the cross-functional team and vendors to discuss the design, specifications, and construction of promotional materials during the development stage. Present information to the Line Manager and senior executives for further action;Develop and align the end-to-end process for POSM, including production, logistics, and storage, while continuously evaluating effectiveness;Create product catalogs and POSM materials for the sales team;Develop tools and metrics for quarterly evaluation of POSM effectiveness and productivity;Provide support to categories in the development, production, and logistics of customized, cross-category, and new product launch POSM materials;Monitor the implementation of the POSM visibility strategy by regularly assessing Nestle's presence in retail stores compared to key competitors. Propose plans to improve Nestle's position;Monitor POSM inventory levels according to deadlines and approved storage quotas;Ensure compliance with quality and cost standards in the local POSM category/channel development strategy;Create and manage IDs and purchase requests (PR) in the system. Control document flow related to the development and production of promotional materials in line with corporate responsibility.Main Requirements:University Degree;3+ years of experience in POSM management, preferably in the FMCG industry;Strong project management skills, with the ability to handle multiple projects simultaneously and meet deadlines;Excellent communication and interpersonal skills, enabling effective collaboration with cross-functional teams and external vendors;Strong attention to detail and a keen eye for design aesthetics;Strong organizational and problem-solving skills, with a creative mindset. Nestle Ukraine is an equal opportunity employer. We offer all qualified employees and applicants identical chances.
Менеджер технічної підтримки в туристичне агентство Джаст Ту Ю
, Київ, Київська область
Увага: НЕ віддалено!Ти нам підходиш, якщо ти:Впевнений користувач ПК;Маєш високу письмову грамотність;Здатний до швидкого навчання;Досвід роботи на схожій посаді буде для вас перевагою.У нас ви отримаєте:Гнучкий графік, можливість брати нічні зміни;Комфортні умови для саморозвитку;Заробітну плату 250********00 грн;Навчання від професіоналів;Бонуси за ефективне виконання робочих обов'язків.Твоїми робочими задачами будуть:Надавати тех. підтримку користувачам сайту у чат-режимі;Вирішення проблем та непорозумінь;Працювати з конфіденційною інформацією клієнтів, дотримуючись принципів безпеки;Постійний розвиток робочих скіллів.Чекаємо на твій відгук, доєднуйтесь до нашої команди!
Сотрудник технической поддержки
, Київ, Київська область
Здравствуйте.Нужен сотрудник технической поддержки мебельного магазина.Без звонков клиентам, только текстовый формат.Большинство вопросов это про наличие товара, на каких складах, и характеристиках.Иногда приходят заказы, необходимо сделать скриншот заказа и загрузить в Business iCloud. Всему обучаем.Требования:18+Наличие любого банка УкраиныЗнание русского и украинского языкаИметь устройства Apple [Iphone, MacBook, iMak] для работы с iCloudНаличие TelegramУсловия:Работа минимум 2 дня в неделю, 6ч/8ч в день!Зарплата:При работе 6ч - 1100грнПри работе 8ч - 1350грн
Фахівець з технічної підтримки
, Київ, Київська область
Фахівець з технічної підтримкиКомпанія Євро ВоркНаша компанія, що спеціалізується на консалтингових послугах для країн Європи, шукає енергійного та мотивованого фахівця з технічної підтримки для приєднання до нашої команди!Ви будете відповідати за:Надання технічної підтримки клієнтам з Європи (Словаччина, Чехія, Словенія, Хорватія)Вирішення технічних проблем та консультування клієнтівСпівпрацю з командою для забезпечення безперебійної роботи системМи пропонуємо:Конкурентну заробітну плату 1500$ (за європейським стандартом)Графік роботи: 10:00 - 20:00, 5 днів на тижденьОфіс в центрі містаКорпоративну квартируОплату таксі на роботу та назадМожливість вивчення іноземної мови: ми оплачуємо курси словацької, чеської, словенської або хорватської мови (500$)Вимоги:Високий рівень комунікабельностіПрагнення до результатуБажання зароблятиЧекаємо на ваше резюме!
Senior Product Actuary
ROST GROUP, Київ, Київська область
An international insurance company is inviting a Senior Product Actuary to join its team!Requirements:master´s degree in actuarial science, mathematics;expert knowledge of actuarial science and pricing;knowledge of insurance and insurance market;advanced English;MS Office, SQL;experience in relevant position;flexibility, self-reliance, ability to lead projects and teams, ability to learn new things, proactive approach, responsibility, analytical and logical thinking, focus on details.Functional:new product design and development / redesign of existing products within the product plan incl. preparation of supporting documentation for product approvals in line with Product development process;product management of existing and newly developed products, technical and administrative tasks of product development and of digital tools;monitoring market trends, analyses of the competition and competitive products. Work closely with the Sales teams to support the product strategy, meeting customers' needs and our business objectives;coordinate and lead products' / product initiatives' implementation until their launch incl. preparation and approval of related documents;сooperate with the other functions (e.g., Operations, IT) to deliver a strong proposition aligned with the long-term products strategy:preparation of IT specifications;leads product pricing for inidividual projects, produces product development reports and documentation (deriving of key assumption, tariffing, participation on modelling software development and maintenance, profitability testing, post-launch control);review product profitability and assists management in decision taking for product development, re-pricing, product features, etc.;independently performs profitability calculations and related financial indicators applying actuarial software (Sungard Prophet or similar, Excel), monitors and interprets results;participate on analysis of expenses, policy lapses, claims, mortality and other portfolio parameters;participates in local management meetings;lead actuarial related projects.WORK CONDITIONS:international company;official employment according to the Labor Code of Ukraine;social package including medical insurance, life insurance, critical illness insurance, passive war risks coverage for the employee and their closest relatives, gym reimbursement, work from home compensation etc.;annual salary review;annual bonus based on performance;access to educational courses and platforms; In-house mentoring programs;possibility of remote work;new office in the city center;schedule from Monday to Friday from 8:30 to 17:30.Send your resume!
Радник із питань партнерства з англійською
Mercy Corps, Київ, Київська область
About Mercy CorpsMercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.The Program Summary Mercy Corps’ Ukraine response meets the humanitarian needs of vulnerable Ukrainians and other war and conflict-affected people. In 2022 and 2023, Mercy Corps’ Ukraine response reached more than 2.5 million people with emergency cash, food, psychosocial support, and information campaigns. Notably, nearly all our programming has been delivered in partnership with civil society organizations through a granting program that matches humanitarian action with capacity strengthening, and with peer international NGOs through a consortium in Ukraine. Building on a substantial program addressing needs through MPCA/Cash in the Eastern and Southern regions of Ukraine, the portfolio is expanding to include a Rapid Response Mechanism and resilience programming focusing on supporting local value chains and SMEs.The PositionThe Partnership Advisor is responsible for ensuring consistent and coherent partnership approaches across all Ukraine programs and will further develop Mercy Corps Ukraine’s Partnerships Approach in alignment with Mercy Corps Ukraine’s Response Strategy. The Partnerships Advisor will serve as technical lead and ensure harmonization of approaches on identification, selection, monitoring, and capacity strengthening of partners. This role will also represent Mercy Corps in external networks and fora with the aim of advocating for the localization of aid and equitable partnerships. S/he will provide direct oversight of the Partnership Unit, while providing indirect support to all other project-based program staff.This is a key senior role within Mercy Corps’ response and the candidate should expect to be flexible, responsive and offer critical thinking and solution-oriented approaches. They should feel comfortable in challenging practices and understanding change.Essential ResponsibilitiesSTRATEGY AND PLANNINGLead on Mercy Corps Ukraine’s Partnerships Approach in line with Mercy Corps Ukraine Response Strategy, and Mercy Corps’ Global Localization agenda.Play a key convening role across the Ukraine response, facilitating a culture of practice and active networking with colleagues across functions, that are working with, or on, partnerships.Serve as the technical lead for capacity building across all Mercy Corps Ukraine partnerships, learning from and consolidating practices from across programs to establish more coherent approaches and tools.Foster an enabling environment for collaborative, inclusive, and mutually accountable partnerships with local organizations. Contribute to the evidence-base for and debate around civil society engagement and partnership approaches in Ukraine as well as Mercy Corps’ own partnership approach.Provide input and/or lead on program design focused on or including partnerships with Ukrainian civil society organizations.Ensure partners are consulted in strategy development and program design and regularly organize consultation sessions with civil society actors.TECHNICAL SUPPORTStreamline Mercy Corps’ Partnership Approach across the response, ensuring harmonized and consistent approaches and sharing of tools, standards and lessons learnt.Create and maintain systems to ensure technical coherence and promote creative programming across the programs portfolio.Ensure program implementation is adhering to minimum standards and program staff are provided with tools and guidance on partnerships.Contribute to new initiatives and ensure partnership and localization principles are met in proposals.Develop strategies, guidelines, tools, standards and standard operating procedures (SoPs) that help program teams to implement programs and provide necessary technical support on partnerships, where required. CAPACITY DEVELOPMENT & ORGANIZATIONAL LEARNINGDevelop a clear capacity development approach for Mercy Corps in Ukraine, including guidelines, tools, and standards.Provide capacity development to Mercy Corps team members and sensitize and train them on partnership and localization approaches.Provide team members with information, tools, and other resources to improve performance and help them constructively identify problem solving options.Lead collaborative processes designed to harness learning from Ukraine’s partnership programming to inform Mercy Corps’ partnership strategies at the country, regional, and global levels, as well as contribute to the growing global partnership sector.Facilitate and contribute to Mercy Corps Ukraine’s learning and strategy related to partnership approaches and capacity development (through workshops, participation in evaluation or studies, preparation/review of tool kits, collection of data and other measurement).Function as an overseer for partners and their feedback and ensure this is addressed by the relevant program teams.COORDINATION & REPRESENTATIONRepresent Mercy Corps Ukraine’s partnership approaches and programming in the wider INGO and donor community, and relevant coordination forums.Develop internal and external networks to support effective advocacy and outreach across stakeholders to promote innovative partnership approaches within the Ukraine context.Participate in sharing best practices with NGOs and governmental agencies working in a similar environment.Supervisory ResponsibilityPartnership Unit (2-3 direct reports)AccountabilityReports Directly To: Program Quality and Standards LeadWorks Directly With: Program Leads, Program Managers, MEL Lead, Subawards & Compliance Manager.Accountability to Participants and StakeholdersMercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.Minimum Qualification & Transferable Skills University Degree/Masters in international studies, social, economic or other relevant field is desired. Proven technical expertise in partnership approaches, civil society development and/or capacity strengthening of local partner organizations. Significant experience designing and delivering partner-driven programs, including US, UK, and EU-funded programming. At least 5-7 years of senior experience in relevant or similar roles, and 3-5 years of progressive humanitarian and/or development program management experience, including close collaboration with program, finance, sub-awards, and operations teams. 1-3 years of experience in team management, with remote management as an advantage, as well as management experience of complex, multi-dimensional programming, including administering small grants in an international environment. Strong knowledge of, and experience with organizational development of CSOs in challenging environments, and ability to inform the content and method of organizational development training. Demonstrated experience and ability to represent the organization and negotiate and defend Mercy Corps’ interests with a diverse range of international and local organizations and other groups professionally and appropriately. Effective verbal and written communication, multi-tasking, organizational, and prioritization skills are necessary. Proven ability to work collaboratively with colleagues in other departments or locations, as well as experience leading diverse teams. Experience with staff training and mentoring is preferred. Excellent oral and written English is required, and Ukrainian proficiency strongly preferredSuccess Factors A successful candidate will have demonstrated the ability to lead and communicate effectively with team members of varied work styles and meet deadlines with flexibility and creativity in planning and problem solving. They will be able to understand the larger picture while remaining focused on the details and be able to balance upholding adherence with programmatic and operational standards with facilitating the implementation of complex programs. Ability and willingness to travel within Ukraine, including in areas of program implementation in eastern Ukraine, security permitting. Ongoing LearningIn support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.Diversity, Equity & InclusionAchieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable and inclusive than we are today.Equal Employment OpportunityMercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination based on race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.Safeguarding & EthicsMercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.BenefitsMercy Corps is offering competitive 25 Benefits Packages (10 law statutory and 15 market competitive), including but not limited to the relocation, transportation, phone allowances, remote and flexible working modality, duty of care, well-being support, 24/7 free resilience consultations in addition to a salary offer. Team positive working environment in a well-established and growing international humanitarian organization with career development opportunities through our global talent development platform.